Natural Language Generation (NLG) has improved exponentially in recent years thanks to the development of sequence-to-sequence deep learning technologies such as Transformer-based language models. This advancement has led to more fluent and coherent NLG, leading to improved development in downstream tasks such as abstractive summarization, dialogue generation, and data-to-text generation. However, it is also apparent that deep learning based generation is prone to hallucinate unintended text, which degrades the system performance and fails to meet user expectations in many real-world scenarios. To address this issue, many studies have been presented in measuring and mitigating hallucinated texts, but these have never been reviewed in a comprehensive manner before.In this survey, we thus provide a broad overview of the research progress and challenges in the hallucination problem in NLG. The survey is organized into two parts: (1) a general overview of metrics, mitigation methods, and future directions, and (2) an overview of task-specific research progress on hallucinations in the following downstream tasks, namely abstractive summarization, dialogue generation, generative question answering, data-to-text generation, and machine translation. This survey serves to facilitate collaborative efforts among researchers in tackling the challenge of hallucinated texts in NLG.

In this paper, we propose an end-to-end Dynamic Query Memory Network (DQMemNN) with a delexicalization mechanism for task-oriented dialog systems. The added dynamic component enables memory networks to capture the dialog's sequential dependencies by using a context-based query. Besides, the delexicalization mechanism reduces learning complexity and it alleviates the out-of-vocabulary entity problems. Experiments show that DQMemNN outperforms original end-to-end memory network models on bAbI full-dialog task by 3.1 % per-response and 39.3% per-dialog accuracy. In addition, the proposed framework achieves a promising average per-response accuracy of 99.7% and per-dialog accuracy of 97.8% without hand-crafted rules and features.

Many NLP classification tasks, such as sexism/racism detection or toxicity detection, are based on human values. Yet, human values can vary under diverse cultural conditions. Therefore, we introduce a framework for value-aligned classification that performs prediction based on explicitly written human values in the command. Along with the task, we propose a practical approach that distills value-aligned knowledge from large-scale language models (LLMs) to construct value-aligned classifiers in two steps. First, we generate value-aligned training data from LLMs by prompt-based few-shot learning. Next, we fine-tune smaller classification models with the generated data for the task. Empirical results show that our VA-Models surpass multiple baselines by at least 15.56% on the F1-score, including few-shot learning with OPT-175B and existing text augmentation methods. We suggest that using classifiers with explicit human value input improves both inclusivity & explainability in AI.