18 December 2024 in Frontiers in Artificial Intelligence
There has been a rapid rise in utilization of artificial intelligence (AI) in many different sectors in the last several years. However, business-to-business (B2B) marketing is one of the more notable examples. The initial assessments emphasize the significant advantages of AI in B2B marketing, including its knack for yielding unique understandings into consumer behaviors, recognizing crucial market trends, and improving operational efficiency. However, there seems to be a limited grasp of the optimal way to develop artificial intelligence competencies (AIC) for B2B marketing and how these attributes inevitably affect customer lifetime value (CLV). Equipped with AIC and B2B marketing literary fiction, this research unveils a theoretical research framework for evaluating the repercussions of AIC on B2B marketing capabilities and, subsequently, on CLV. We analyze the suggested research model using partial least squares structural equation modeling (PLS-SEM), leveraging 367 survey replies from Pakistani companies. The outcomes show a significant relationship that describe the ability to leverage AIC to enhance CLV, and also signifies the mediating role of B2B marketing capabilities to enhance CLV by integrating AIC in internet marketing. The findings of this study provide practical implications for marketers to monetize their marketing skills to enhance CLV and researchers with theoretical underpinnings of integration of AIC into marketing.
30 August 2023 in Industria Textila
The use of social media marketing (SMM) use in the garment sector is increasing daily, and well-known brands are shifting their marketing campaign to social media. This study aims to assert the relationship between SMM customer- brand engagement (CBE) and brand knowledge (BK). For this purpose, data were collected from online garment buyers through a questionnaire. Results of the study show that SMM significantly enhances the CBE and BK. Results further elaborate that the CBE substantially mediates the relationship between SMM and BK. This study will bridge the gap in the literature between SMM and CBE. Moreover, this study will help the management of garment brands to shift their marketing campaign on social media to meet the requirements of modern marketing tools. Although this study only focuses on garments brands, future researchers can apply the model of this study to other brands and also enhance the sample size.
24 March 2026 in Frontiers in Psychology
The rapid rise of livestream social commerce has reshaped online shopping by combining algorithmic personalization, entertainment, and real-time persuasion. However, how algorithmic quality, algorithmic governance, and hedonic experience jointly influence impulse-buying intentions across different digital shopping contexts remains insufficiently understood. Drawing on dual-process perspectives from persuasion and stimulus-organism-response theories, this study develops a dual-route framework explaining how algorithmic and psychological factors drive impulse buying through cue-driven and confidence-based mechanisms. Survey data were collected from 564 Chinese consumers, evenly split between livestream commerce and conventional online marketplaces. The results suggest selective contextual differences. In livestream settings, algorithmic quality and governance function as salient cues that directly stimulate impulse-buying intentions. In contrast, in marketplace environments, hedonic motivation and algorithmic governance primarily influence impulse buying indirectly by strengthening consumers’ decision confidence. Configurational analysis further identifies multiple sufficient combinations of technological and motivational conditions that lead to high impulse-buying intentions, demonstrating equifinality across contexts. By integrating algorithmic quality and governance into a dual-route impulse-buying model, this study advances understanding of how transparency and system design actively shape spontaneous consumer behavior. The findings also offer practical guidance for designing transparent, confidence-enhancing, and ethically responsible recommendation systems in digital commerce.