Surging amounts of waste are reported globally and especially in lower-income countries, with negative consequences for health and the environment. Increasing concern has been raised for the limited progress achieved in practice by diverse sets of policies and programmes. Waste management is a wicked problem characterised by multilayered interdependencies, complex social dynamics and webs of stakeholders. Interactions among these generate unpredictable outcomes that can be missed by decision makers through their understanding and framing of their context. This article aims to identify possible sources of persistent problems by focussing on what captures, shapes and limits the attention of stakeholders and decision-makers, drawing on the attention-based view from organisation theory. The theory describes the process through which issues and opportunities are noticed and how these are translated into actions, by focussing on the influencers at the individual, organisational and context scale. Views on issues and opportunities for waste management were collected in a series of fieldwork activities from 60 participants representing seven main types of stakeholders in the typical lower-middle income Kenyan city of Kisumu. Through a thematic analysis guided by the attention-based view, we identified patterns and misalignment of views, especially between government, community-based organisations and residents, which may contribute to persistent waste problems in Kisumu. Some point to detrimental waste handling practices, from separation to collection and treatment, as the main cause of issues. For others, these practices are due to a poor control of such practices and enforcement of the law. This study's major theoretical contribution is extending the application of attention theory to multi-stakeholder problems and to non-formalized organisations, namely residents and to the new field of waste management. This novel lens contributes a greater understanding of waste issues and their management in Africa that is relevant to policy and future research. By revealing the “wickedness” of the waste problem, we point to the need for a holistic and systems-based policy approach to limit further unintended consequences.

Building retrofit is often reported to fail in achieving predicted energy savings; this mismatch in post-retrofit conditions is labeled the ‘energy performance gap’ and may be due to both occupant behavior and technical issues. In this study, the occupant is investigated through a case study of a recently retrofitted public housing in Milan inhabited by 500+ tenants. Informed by social practice theory and interviews to households, concurrent and interdependent elements in heating space are identified—including factors of comfort, competences involved and other interconnected practices. Patterns of continuity and change in setting thermal conditions in this retrofitted building emerge. In this respect, key dynamics of the occupants are related to rooted habits in managing heating, social norms of thermal comfort, mastered skills in dealing with technical devices and infrastructure and ways of organizing other routines such as laundry and forms of entertainment when services are limitedly accessible. The results inform plans for energy efficiency through building retrofit in which the integration of the social dimension and practices may contribute to maximizing the impact of the intervention and to limiting energy performance gap.

Urban green spaces provide environmental, economic, societal and health benefits to cities. However, policy and planning interventions aiming to improve usage have often led to unintended consequences, including, in some circumstances, an actual decline in usage. Previous research has identified factors influencing the use of urban green space, more often with a focus on the ‘quality’ and physical features of the space, rather than on the broader social factors. This study aims to unpack the complexity of factors that influence the use of urban green space through the application of Systems Thinking. A qualitative mixed-method approach integrating System Dynamics with rapid ethnography was adopted to elicit the views of local residents in Thamesmead, London. A thematic analysis of interviews was undertaken to systematically map the causal relations between factors, which were compared to wider stakeholders’ views. Our findings highlight the relevance of dynamics and social influences on the use of green space, which include social interactions and stewardship, health conditions, availability of services and amenities. These are factors that are underexplored in the literature and, sometimes, overlooked in urban green space policy by decision-makers. We infer that attendance of urban green spaces requires time, which may be occupied in other practices determined by local conditions and needs. Expanding the spatial and temporal boundaries of investigation, wider than debates on ‘quality’, should, in our view, increase the chances of identifying critical influences and foster an increased use of green space.

This chapter reviews current knowledge on repair activity, which has been in long-term decline in the industrialized world. Drawing from multidisciplinary sources, it considers the benefits of repair in the context of economic, environmental, and social sustainability, identifies barriers, and explores interventions that could encourage more repair work to be undertaken. Although the significance of repair work is increasingly accepted, economic, psychological, socio-cultural, and political forces continually drive sales of new replacement products typifying the throwaway culture. Change will require action by government, business models that generate revenue from product life extension, and scaling-up emerging grassroots repair initiatives.