Knowledge management (KM) is now recognized as a core business concern and intellectual assets play a vital role in gaining competitive advantage. Within the architecture, engineering and construction (AEC) industry, where the need for innovation and improved business performance requires the effective deployment and utilization of project knowledge, the need for strategic knowledge management is also being acknowledged. This paper reviews various initiatives for KM in order to assess the extent to which it is being implemented in the AEC sector. Contextual issues are identi. ed, and the findings from two research projects are used to assess current strategies for KM in AEC firms. These studies show that effective knowledge management requires a combination of both mechanistic and organic approaches in an integrated approach that incorporates both technological and organizational/cultural issues. The paper concludes with recommendations on how this could be achieved in practice.

Purpose: This paper provides a critical review of developments in the adaptability of buildings. The purpose of this paper is to determine the current “state-of-the-art”, describe current thinking and trends in research and practice, and identify issues and gaps that further research can address. It provides a basis for a scientific and practical understanding of the interdependencies across different design criterion. This paper increases the awareness of architects, engineers, clients and users on the importance of adaptability and its role in lowering impacts over the lifecycle of buildings as part of the infrastructure system.Design/methodology/approach: This paper draws mainly from the literature as its source of evidence. These were identified from established databases and search engines (e.g. Scopus, ISI Web of Knowledge and Google Scholar) using keywords such as adaptability, adaptable, adaptation, and flexibility. Over 80 sources including books, journal papers, conference proceedings, research reports and doctoral theses covering the period 1990 to 2017 were reviewed and categorised. An inductive approach was used to critically review and categorise these publications and develop a framework for analysis.Findings: The concept of adaptability includes many dimensions which can broadly fall into two categories: changes to buildings and user adaptations to buildings. However, previous research has mostly focussed on the former, with many attempts to identify building attributes that facilitate adaptability, and some considerations for its assessment. Key areas that have not been adequately addressed and which require further research include: user/occupant adaptations, cost, benefits and implications of various adaptability measures, and the development of a standardised assessment methodology that could aid in decision making in the design stage of buildings.Research limitations/implications: The adaptability strategies considered in this review focussed mainly on building components and systems, and did not include the contribution of intelligent and smart/biological systems. The coverage is further limited in scope due to the period considered (1990-2017) and the exclusion of terms such as “retrofit” and “refurbishment” from the review. However, the findings provide a solid basis for further research in the areas identified above. It identifies research issues and gaps in knowledge between the defined needs and current state-of-the-art on adaptive building for both research and practice.Originality/value: This paper is a review of research into a highly topical subject, given the acknowledged need to adapt buildings over their lifecycle to environmental, economic or social changes. It provides further insights on the dimensions of adaptability and identifies areas for further research that will contribute to the development of robust tools for the assessment of building adaptability, which will enhance the decision-making process of building design and the development of a more sustainable built environment.

This paper describes a new approach to the improved processing of clients' requirements in construction. It is designed to address the deficiencies in current briefing practices, as well as satisfy the requirements for requirements processing in concurrent life-cycle design and construction. This approach is based on a client requirements processing model (CRPM), which uses quality function deployment, a methodology used in manufacturing to encapsulate the “voice of the customer” in product development, and other techniques, in its functional mechanism. A brief review of the need for requirements processing and the deficiencies in current briefing practices that have necessitated the development of this approach is followed by a description of the quality function deployment methodology and the framework of the CRPM. A case study, using the requirements for a building project, is used to illustrate the practical implementation of the CRPM. The case study demonstrates further the benefits of the CRPM in providing a suitable framework for the effective processing of clients' requirements in the construction industry.