Globally, tourism is currently one of the fastest-growing industries, with strong impacts on territories, from an environmental, economic and social point of view. The increase in the number of tourists who flock to destinations requires greater attention to sustainability through tools (indicators) such as strategic destination management support. This paper, through the review of 104 scientific papers, aims to analyze the structure and evolution of the evaluation and monitoring of sustainable tourism through the use of sets of indicators. In particular, the study favors the understanding of the most significant aspects of sustainable tourism that the literature suggests to analyze, evaluating how these vary in relation to the type of destination and the time period of the study. The results contribute to the understanding of the theoretical and operational aspects which, today, are considered representative of the concept of sustainable tourism, improving the sustainable management of territories.

To improve buildings and their characteristics, the feedback provided directly by users is generally fundamental in order to be able to adapt the technical and structural functions to the well-being of users. The post-occupancy evaluation (POE) fits perfectly into this context. The POE, through qualitative and quantitative information on the interior environment, makes it possible to identify the differences between the performances modeled in the design phase and the real performances experienced by the occupants. This review of 234 articles, published between 2006 and 2022, aims to analyze and compare the recent literature on the application of the POE methodology. The aim was to provide both a qualitative and quantitative assessment of the main factors that comprise the indoor environmental quality (IEQ). The study highlighted the factors that comprise the quality of the indoor environment, as well as the variables that are usually analyzed to describe the well-being of the occupants. The results suggested which are the most common approaches in carrying out POE studies and will identify the factors that most influence the determination of the good quality of an indoor environment.