Purpose: The purpose of this study is to reveal the research trends in guest experiences of service robots in the hospitality industry.Design/methodology/approach: In this study, a review was carried out on the Web of Science (WoS) database with the assistance of bibliometric analysis techniques. Cluster analysis was also employed for this to group important data to determine the relationships and to visualize the areas in which the studies are concentrated. The thematic content analysis method was used to reveal on which customer experiences and on which methods the focuses were.Findings: On the subject of experiences of service robots, the greatest number of publications was in 2021. In terms of country, China has come to the fore in the distribution of publications. As a result of thematic content analysis, it was determined that the leading factor was the main dimension of emotional experience. In terms of sub-dimensions, social interactions attracted more attention. Most of the studies discussed were not based on any theory. Apart from these, the Technology Acceptance Model (TAM), the Service Quality Model (SERVQUAL) and Perceived Value Theory (PVT) were featured more prominently among other studies.Research limitations/implications: In this study, only the WoS database was reviewed. In future studies, it would be possible to make contextual comparisons by scanning other databases. In addition to quantitative research designs, social dimensions may be examined in depth following qualitative research methods. Thus, various comparisons can be made on the subject with mixed-method research designs. Experimental research designs can also be applied to where customers have experienced human-robot interactions (HRIs).Originality/value: In the hospitality industry, it is critical to uncover every dimension of guests' robot acceptance. This study, which presents the current situation on this basis, guides future projections for the development of guest experiences regarding service robots in the hospitality industry.

The purpose of this study is to reveal the relationship between effective school characteristics and effective leadership qualities from the perspective of a group of teachers in Antalya, Turkey, who were selected based on the demographic diversity of the population. The questionnaires “Qualifications of Effective Leaders Questionnaire” and “Effective School Characteristics Inventory” were used to collect data for the study. The data were collected from 560 school teachers working in the five central provinces in Antalya. Spearman correlation analysis and Linear regression were used in the study analyses. Consequently, the findings showed that there is a positive and significant correlation between effective leadership qualities and effective school characteristics. The results of the linear regression analysis further demonstrate statistically significant correlations. Specifically, there is a significant correlation between being democratic and tolerant, and limited learning obstacles. Additionally, a significant correlation exists between communication, excitement, and the dimensions of flexible resources, as well as focusing on basic skills. Lastly, there is a significant correlation between communication, excitement, vision, and monitoring students’ progress within effective schools.

The purpose of this study is to examine the temporal trends of conceptualizations of psychological contract breaches and violations in organizations and their outcomes. Thus, it is envisaged to provide a deep insight into the related topic and to contribute to the elucidation of unexplored aspects by guiding a comprehensive understanding of the perceptual underlying phenomenon. In this study, the topic-modeling method, one of the text-mining methods, using the Latent Dirichlet Allocation (LDA) algorithm was used to gain insights into the main topics on which studies on psychological contract breaches and violations were conducted. Within the framework of the purpose, this study reveals the topics belonging to the concept of psychological contract breaches and violations in organizations. In addition, the titles of these topics, the changes in the interest in these topics over the years, and especially during the COVID-19 outbreak, have been revealed. The 'findings of the study indicate that future research should focus on the affective outcomes of psychological contract breaches and violations in organizations. In addition, future studies can be conducted in which the topics that have reached research saturation in the current study are addressed together with the topics that need research attention.

Bu çalışmanın amacı, “Çevrimiçi Öğrenmeye Yönelik Öz-yeterlik Ölçeğinin (Online Learning Self-efficacy Scale)” Türkçe’ye uyarlanması ve bu kapsamda ölçek sonuçlarının geçerlik ve güvenirlik analizlerinin sunulmasıdır. Özgün formu İngilizce olan ölçek, 4 boyut (teknoloji kullanımı öz-yeterliği, çevrimiçi öğrenme öz-yeterliği, öğretici ve akran etkileşimi ve iletişimi öz-yeterliği, öz-denetim ve motivasyon etkinliği) ve 31 maddeden oluşmaktadır. Ölçeğin uyarlama sürecinde ilk olarak İngilizce form iyi düzeyde İngilizce ve çevrimiçi öğrenme terminolojisine hâkim iki öğretim üyesi tarafından Türkçe’ye çevrilmiştir. Ardından tekrar İngilizce’ye çevrilen ölçeğin İngilizce ve Türkçe çevirileri arasındaki tutarlılığa bakılmıştır. Ölçeğin orijinalinde boyutların tespiti ve doğrulanması için Akdeniz Üniversitesi’nde 2020-2021 eğitim-öğretim yılında öğrenim görmekte olan 299 öğrenciden elde edilen veriler doğrultusunda açımlayıcı faktör analizi ile doğrulayıcı faktör analizi kullanılmıştır. Bu analizlerden elde edilen sonuçlara göre Türkçe ölçeğin özgün ölçekle tamamen aynı maddelerden oluşan dört faktörlü yapıda olduğu görülmüştür. Yapılan geçerlik ve güvenirlik analizi neticesinde de “Çevrimiçi Öğrenme Öz-Yeterlik Ölçeğinin” çevrimiçi platformlarda öğrenme öz-yeterliklerinin tespiti için geçerli ve güvenilir bir araç olduğunu söylemek mümkündür.

When we look at today’s technological developments, we see that the concepts of education and training experience diversity in parallel with Human Computer Interaction (HCI). Thanks to developments in technology, an increasing number of people are able to access more information day by day. The use of the Internet and the educational environments to which it is connected is increasing rapidly in Türkiye as well as around the world. With the integration of technology in education, the aim is to acquire the best and highest quality efficiency from education by striving to remain current and by being open to change, innovation, and development at all times. In this context, within the scope of the ‘FATİH (Movement to Increase Opportunities and Improve Technology) Project’ developed in 2010, to increase the quality and efficiency of education through the integration of technology, a digital education platform, the EBA (Educational Information Network), was established by the Ministry of National Education to communicate between teachers and students and to provide materials that they can use throughout their educational life. The aim of this study is to determine the effect of the usability of the EBA, which is a contributing factor in increasing the quality and efficiency of education, on the intentions of high school students to use it within the scope of Human-Computer Interaction. For this purpose, the ‘Scale of the Usability of Online Learning Platform’ was developed, and using this scale, the usability of the EBA was evaluated with the sub-dimensions of Content Design, General Design Considerations, and Learnability, and its effects on the Intentions to Use of high school students were measured. When we look at today’s technological developments, we see that the concepts of education and training experience diversity in parallel with Human Computer Interaction (HCI). Thanks to developments in technology, an increasing number of people are able to access more information day by day. The use of the Internet and the educational environments to which it is connected is increasing rapidly in Türkiye as well as around the world. With the integration of technology in education, the aim is to acquire the best and highest quality efficiency from education by striving to remain current and by being open to change, innovation, and development at all times. In this context, within the scope of the ‘FATİH (Movement to Increase Opportunities and Improve Technology) Project’ developed in 2010, to increase the quality and efficiency of education through the integration of technology, a digital education platform, the EBA (Educational Information Network), was established by the Ministry of National Education to communicate between teachers and students and to provide materials that they can use throughout their educational life. The aim of this study is to determine the effect of the usability of the EBA, which is a contributing factor in increasing the quality and efficiency of education, on the intentions of high school students to use it within the scope of Human-Computer Interaction. For this purpose, the ‘Scale of the Usability of Online Learning Platform’ was developed, and using this scale, the usability of the EBA was evaluated with the sub-dimensions of Content Design, General Design Considerations, and Learnability, and its effects on the Intentions to Use of high school students were measured.

The aim of this study is to evaluate the Turkish education system in the context of learning organizations according to the opinions of prospective teachers. In this study, in which qualitative research methods and techniques were used, the 4th grade students of Akdeniz University Faculty of Education, Department of Preschool Teaching, who took the school management course in the Turkish Education system, were asked to present their opinions and suggestions. The data were collected using the documentation technique. As a result of the research, some suggestions were made regarding the decrease in quality and quantity problems by giving place to the opinions of the teacher candidates about the Turkish Education system.