Recent studies have demonstrated that most commercial facial analysis systems are biased against certain categories of race, ethnicity, culture, age and gender. The bias can be traced in some cases to the algorithms used and in other cases to insufficient training of algorithms, while in still other cases bias can be traced to insufficient databases. To date, no comprehensive literature review exists which systematically investigates bias and discrimination in the currently available facial analysis software. To address the gap, this study conducts a systematic literature review (SLR) in which the context of facial analysis system bias is investigated in detail. The review, involving 24 studies, additionally aims to identify (a) facial analysis databases that were created to alleviate bias, (b) the full range of bias in facial analysis software and (c) algorithms and techniques implemented to mitigate bias in facial analysis.

Recently, the food service delivery industry started using drones for delivering food. The drone food delivery services are not only beneficial for marketers but also provide several benefits to the consumers. Despite several advantages for different stakeholders, the adoption of drone-based delivery is not encouraging. Thus, it is crucial to know why consumers show resistance behavior toward drone-based food delivery services. Toward that end, this study examines the effects of different functional and psychological barriers on consumers’ resistance to drone-based food delivery services through the lens of innovation resistance theory. A moderated-mediation framework has been proposed using anticipated negative emotions as a mediator and consumers’ innovativeness as a moderator. The hypotheses are examined by analyzing the 355 samples collected from online food delivery service users. The results suggest that usage, risk, image, and experience barriers are significantly associated with resistance. The study's findings enrich emerging drone-based delivery services and online food delivery literature. The study's findings furthermore offer practical knowledge to help online food delivery service providers implement strategies to reduce consumers' resistance to the drone food delivery system.