During the last 20 years, with the development of Information and Communication Technologies (ICTs), an emerging interest has appeared in Digital Community Engagement (DCE) in the process of cultural heritage management. Due to a growing need to involve a broader community in the Historic Urban Landscape approach, social media are considered one of the most important platforms to promote the public participation process of urban heritage conservation in the context of rapid urbanization. Despite the growing literature on DCE, which has delivered a general overview of different digital technologies and platforms to enhance heritage conservation, little research has been done on taking stock of the utilization of social media in this process. This study aims to fill the research gap by providing a more comprehensive picture of the functionalities of social media platforms and their impacts on sustainable urban development through a systematic literature review. As a result, 19 out of 248 DCE relevant articles are selected as objects to illustrate the contribution of social media. The study identified the characteristics of these applied social media tools, explores their roles and influences in cases. The article concludes that social media offers a platform for a wider range of stakeholders to have a voice in the decision process of cultural heritage management, and it should be widely applied to encourage citizens from all over the world.

The assessment of public participation is one of the most fundamental components of holistic and sustainable cultural heritage management. Since the beginning of 2020, the COVID-19 pandemic became a catalyst for the transformation of participatory tools. Collaboration with stakeholders moved online due to the strict restrictions preventing on-site activities. This phenomenon provided an opportunity to formulate more comprehensive and reasonable urban heritage protection strategies. However, very few publications mentioned how social networking sites’ data could support humanity-centred heritage management and participatory evaluation. Taking five World Cultural Heritage Sites as research samples, the study provides a methodology to evaluate online participatory practices in China through Weibo, a Chinese-originated social media platform. The data obtained were analysed from three perspectives: the users’ information, the content of texts, and the attached images. As shown in the results section, individuals’ information is described by gender, geo-location, celebrities, and Key Opinion Leaders. To a greater extent, participatory behaviour emerges at the relatively primary levels, that being “informing and consulting”. According to the label detection of Google Vision, residents paid more attention to buildings, facades, and temples in the cultural heritage sites. The research concludes that using social media platforms to unveil interplays between digital and physical heritage conservation is feasible and should be widely encouraged.

The EU H2020 RURITAGE project takes 20 case studies, considered to be Role Models (RMs) of successful heritage-led rural regeneration from Europe, to analyze them and transfer knowledge and learning to a network of Replicators (Rs). To quantify the success of these RURITAGE interventions, a monitoring framework has been developed which includes a range of Key Performance Indicators (KPI) and a co-monitoring program. This program takes a bottom-up approach working with key stakeholders to understand their values. The My Cult-Rural Toolkit described in this paper has been designed and developed to support the co-monitoring program. The toolkit includes various methods allowing expert and non-expert engagement with the landscape valuation process through embodied and situated approaches. All the co-monitoring tools share the principle of gathering data through real-time interaction in the place of interest, following principles of the embodied approach to ecosystems’ valuation. The toolkit employs both participatory hands-on workshops (Mini-Landscapes, Object Mapping, and Walking Maps) for in-depth understanding of values attached with landscape, and digital mobile apps (Rate my View App and Landscape Connect App) for exploratory, participatory mapping. This paper describes the toolkit and discusses benefits and limitations of its usage in the context of co-monitoring of cultural and natural heritage (CNH) inspired rural change.

For landscape research to function in a democratic landscape governance, it must achieve two things. One, it must integrate stakeholder perspectives at multiple steps of the research process, and two, it must effectively communicate its knowledge and insights. Citizen science can be described as the involvement of the public in the scientific process, through a range of different approaches. We ask what such approaches can bring the landscape research and its stakeholders closer together. We survey the field of citizen science and present a number of typologies of approaches. Next, we introduce three applications of citizen science in the landscape context and examine them under the lens of the typologies. We find that each case employs citizen science to include stakeholders in different ways, but each of them limited to just one stage of the research process. Finally, we suggest ways forward for landscape research to achieve an integrative relationship between researchers and stakeholders.