Very few studies have investigated place image (PI) and place attachment (PA) from the perspective of the residents. Accordingly, this study aims to evaluate the effect of PI and PA on residents’ perceived value of tourism development (PVTD) and their support for tourism development (STD). A sample of 390 residents of Isfahan, Iran completed a survey questionnaire. Data were analysed by the structural equation model technique using Smart PLS. Results indicated that PI influenced PA, the value of tourism development and STD. It is also shown that PA affected the PVTD and support of further tourism development. The mediation role of PVTD in the relationship of both PA and PI with the STD has been confirmed. Findings from this survey can help researchers and authorities to better recognize some of the driving factors including residents’ PI, PA and PVTD that influence resident STD. Finally, implications and recommendations for the development of tourism in Isfahan city are provided.

Purpose: Considering the importance of innovation in organizations and the formation of innovative behaviors (IBs) in the life of the organization, the authors study the effect of moderating social capital (SC) and gender in the link between knowledge sharing (KS), including sharing best practices and sharing mistakes with IB.Design/methodology/approach: In this research, a random sampling method was used. A questionnaire was completed by 310 employees working in five prestigious companies in the energy sector located in Mashhad province, Iran.Findings: The findings of the research indicate the influence of KS on IB. Also, SC moderates the effect of KS on IB. However, the moderating effect of gender was not significant, sharing best practices more likely to lead IB in women. Moreover, the men are more likely to show IB as they share their mistakes in comparison with women.Originality/value: This research aims to break the black box on the link between employee KS and his/her own innovativeness, which is not frequently investigated. To the authors' best knowledge, there is a lack of deep empirical study that has delved into analyzing the impact of gender-groups and SC on this relation.

Tourism development affects various aspects of a populace’s life, such as environmental, social, economic, and other areas. This study examines the effect of perceived tourism development on subjective happiness and quality of life among residents of Mashhad City, Iran. A sample size of 384 residents completed a survey. Data analysis was performed using WarpPLS. Results indicated that tourism development had an effect on the residents’ subjective happiness and quality of life (QOL) and the effects of social and micro economic factors on the residents’ subjective happiness and the effects of cultural, environmental, and macroeconomic factors on the resident’s QOL.

Purpose: This paper explores the direct and indirect effects of family emotional, social and organizational support on Innovative Work Behavior (IWB) through psychological capital (Psy.Cap).Design/methodology/approach: Selected by conducting stratified random sampling techniques, 397 employees completed a questionnaire. We used structural equation modeling and multi-group testing by Smart-PLS3 to analyze the data.Findings: Findings reveal that all sources of social-emotional support, including family, supervisor and co-worker support, positively affect Psy.Cap. Moreover, Psy.Cap mediates the effect of family, co-workers and supervisors' emotional support on IWB. The multi-group analysis indicates that all relationships in the model are significant for both groups of males and females; however, there are no significant differences in the link between organizational support and psychological capital, as well as family and co-worker support and innovative work behavior between males and females. The study's results demonstrate the significantly higher impact of family emotional support – Psy.Cap and supervisor support on IWB amongst females compared to their male counterparts.Originality/value: The implications of this research highlight the importance of considering affective factors on employees’ IWB, as well as the differences between genders in this regard.

As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers, this algorithm compares the behaviors of any customer with this model and finally computes the rate of trust in customer’s behavior. The hybrid data-mining and knowledge based structure has been adapted in this algorithm according to fuzzy systems. In this research, qualitative data was gathered from interviews with banking experts, analyzed by Expert Choice to identify the most important variables of customer behavior analysis, and to analyze customer behavior and customer bank Internet transaction data for a period of one year by MATLAB and Clementine. The results of this survey indicate that the potential of the given structure to recognize the rate of trust in Internet bank user’s behavior might be at reasonable level for experts in this area.