As an important public travel mode, urban rail transit has the characteristics of crowded passengers and closed operation. Safe management of urban rail transit is an important research topic that attracted attention in recent years. This article proposes a decision analysis method based on case-based reasoning, which aims to solve the emergency response problems for the prevention and control of corona virus disease 2019 (COVID-19) in urban rail transit. In this method, first, the historical cases are extracted and filtered by calculating the similarity between the target case and the historical case. A set of similar historical cases is constructed by setting the similarity threshold in advance. Second, comprehensive utility value of emergency response of each similar case is calculated referring to the utility evaluation of emergency response effect and response cost of each similar historical case. On this basis, the emergency plan of the target case is generated by selecting the emergency plans of the similar historical cases corresponding to the maximum comprehensive utility values of the emergency responses. Finally, with the emergency responses of COVID-19 in Tianjin rail transit as the background, this paper explains the feasibility and effectiveness of the proposed method within a case study.

Urban rail transit has played an important role in big and crowded cities. Providing services with high levels of customer satisfaction is essential in order to increase the sharing rate of urban rail transit and to reduce traffic congestion by shifting people away from private car use. Therefore, it is of great significance to improve the customer satisfaction of urban rail transit. This paper presents an intuitionistic fuzzy group decision model to evaluate the customer satisfaction of urban rail transit. An evaluation indicator system including seven categories of indicators is established to measure passengers’ satisfaction. The overall customer satisfaction level of the urban rail transit lines is obtained by the intuitionistic fuzzy entropy and intuitionistic fuzzy weighted average (IFWA) operator. The intuitionistic fuzzy entropy is used to solve attribute weights and IFWA operator is used to solve the information aggregation. Drawing on Tianjin urban rail transit lines as a case study, the detailed analyses were conducted to evaluate the overall customer satisfaction level of five urban rail transit lines and as such suggesting remedy strategies. The results can help urban rail transit operation company to improve the service quality of urban rail transit.

The decision-making for urban rail transit emergency events takes an important role in both reducing the losses caused by disasters and ensuring the safety of passengers. For the rainstorm emergency decision-making without certain scenario prediction information, considering the characteristic that the predisaster prevention measures will influence the effect of in-process countermeasures, this paper aimed to analyze the whole process scenarios for the occurrence, evolution, and development of rainstorm disaster in urban rail transit by considering the regret aversion of the decision makers. An emergency decision-making method for the beforehand-ongoing two stages rainstorm emergencies was developed to assess the emergency decision-making of urban rail transportation in different rainfall flood scenarios. Besides, the utilities and application costs of the emergency plans are also considered when defining the optimal emergency decision-making. This paper purposes the emergency decision-making model based on regret theory to define the optimal predisaster prevention method and ongoing responding measure for different disaster scenarios. Taking the Tianjin rail transportation as an example, this paper defines the optimal emergency decision-making to respond typhoon “Lekima.” The results show that if this method can be implemented in the rail transportation rainstorm disaster emergency responding and relevant disaster prevention management, then the reliability and risk responding capability of public transportation service can both be improved.

PPP model is an important model which provides public products or services based on the coordination between the public sector and private sector. The implementation of PPP model is helpful for relieving the stress of insufficient funding for public sector and improving the efficiency of resource allocation. Comparing with traditional infrastructure project, PPP project involves many stakeholders, and the cooperation efficiency during the different stakeholders impacts the results of the project directly. Thus, it is important to explore the cooperation efficiency of PPP project. Based on grey clustering model, this paper evaluates the cooperation efficiency of PPP project. An evaluation index system including 36 indexes is established based on the aims and objectives of three stakeholders (public sector, private sector, and passengers). A case study of Beijing Metro Line 4 PPP project is implemented to verify the validity and applicability of the evaluation model. And the results showed that the cooperation efficiency of Beijing Metro Line 4 PPP project is relatively high. The model also provided insights into the shortage of the cooperation efficiency of Beijing Metro Line 4 PPP project. As such, the results can assist all stakeholders in adjusting the cooperation efficiency.

Purpose: The purpose of this paper is to develop a trading and pricing method of expansion option (EO) model to solve expansion problems of build-operate-transfer (BOT) freeway project.Design/methodology/approach: This paper proposes anex antemechanism through trading the EO to avoid the transaction costs. By editing the paths generated from binomial option pricing model, this paper establishes an American real option binomial lattice model and evaluates the value of EO. Data are collected from Liaoning province in China and the model is practiced in the context of a BOT freeway in Liaoning province.Findings: Supported by empirical evidence, this study finds out that there exists a minimum price at which the government can sell the EO and a maximum price that the private sector is willing to pay. When the minimum price is negative, the government should transfer the EO to the private sector free of charge to avoid the transaction costs. Otherwise, the government should sell the EO at a reasonable price to protect public interests.Practical implications: The study can be used for the government to reducing the transaction costs. By using the trading EO model, the government can sell its share of the EO to the private sector to manage its resources efficiently.Originality/value: This paper builds a trading EO model to solve expansion problems instead of renegotiations. In addition to reducing the transaction costs for the whole society, trading EO can also raise the respective payoffs of both public and private sectors. An EO trading framework and algorithm is further developed. It realized an American option model, making the owner can exercise the option whenever he wants. Thus, the whole model is adapted to best fit BOT highway practice.