The construction industry is among the least digitized industries, and the lack of innovation in construction project management practices has led to decreases in productivity. The European Directives for Public Procurement are pushing the entire construction supply chain towards more radical digital transformations over the next years, and project managers are left with the difficult task to harness ICT for the involvement and management of project stakeholders. Digitalization of various processes and practices used to manage stakeholders in construction projects is still low, and part of this problem lies in weak systematization of ICT systems which support these practices. Thus, this paper provides a systematic review of how digitalization and digital transformation affect the way stakeholders behave, engage, and communicate in projects. Following the PRISMA methodology, 73 sources from the literature were chosen for the final analysis. Results are presented through descriptive and qualitative content analysis. Six research topics were identified and thoroughly analyzed. Results show that BIM, social network analysis, and web-based applications as means to digitalize stakeholder management are more mature than social media and VR/AR. An important finding is the need to reengineer and digitally transform processes in construction projects and construction firms to enable further digitalization and effectiveness of digital technologies. Suggestions for further studies follow this line of thought.

The importance of performance based benchmarking has become a necessity in a modern construction company and presents a constant challenge for the construction industry. The aim of this paper is to elaborate significance, role and types of Key Performance Indicators (KPI) in the construction industry and show how different management perspectives perceive the indicators. A literature review was carried out in order to generate a listing of KPIs, used among academe and the industry. Afterwards, using surveys and semi‐structured interviews, the data was gathered from more than 30 South‐East European construction companies. Results were analyzed, producing a final set of 37 indicators. This study identified a low level of awareness of KPI models and performance management processes among the companies. Furthermore, the analysis showed a substantial difference in perception of KPIs among investors, consultants and contractors, which consequently led to a compiling list of KPIs. The top ten KPI's are: Quality, Cost, Number of investor interferences, Changes in project support, Time increase, Client satisfaction, Employees’ satisfaction, Innovation and learning, Time and Identification of client's interest. The paper concludes with final remarks and guidelines for the implementation of KPIs in practice. Santrauka Šiuolaikineje statybos imoneje efektyvumu pagristo lyginimo svarba jau yra neišvengiama, o statybu pramonei tai reiškia nuolatinius iššūkius. Šiuo darbu siekiama išnagrineti pagrindiniu statybu sektoriaus veiklos rodikliu (PVR) reikšme, vaidmeni ir rūšis bei pademonstruoti, kaip šie rodikliai vertinami remiantis skirtingais vadybos požiūriais. Apžvelgta literatūra, siekiant sudaryti akademineje aplinkoje ir pramoneje naudojamu PVR saraša. Pasitelkus apklausas ir iš dalies struktūrinius pokalbius, buvo surinkti duomenys iš daugiau kaip 30 pietryčiu Europos statybos imoniu. Išanalizavus rezultatus gautas galutinis 37 rodikliu rinkinys. Šiame tyrime nustatyta, kad imones menkai ka težino apie PVR modelius ir efektyvumo valdymo procesus. Be to, paaiškejo, kad investuotojai, konsultantai ir rangovai PVR suvokia gana skirtingai, ir del to teko sudaryti PVR saraša. Dešimt pagrindiniu PVR yra šie: kokybe, kaina, investuotojo kišimosi atveju skaičius, pasikeitusi parama projektui, nukelti terminai, kliento pasitenkinimas, darbuotoju pasitenkinimas, naujoves ir mokymasis, laikas, kliento interesu nustatymas. Darbo pabaigoje pateikiamos baigiamosios pastabos ir PVR taikymo praktikoje rekomendacijos.

Today, the world is experiencing a major cycle of investment in infrastructure, which is essential for the development and prosperity of countries and societies. Management failures in infrastructure projects are widely known, and some of them involve the weak engagement of project stakeholders. The importance of stakeholder involvement as a key factor in the success of infrastructure projects is widely recognized. However, the literature provides few answers to the question of how this process manifests itself in projects. Some scholars have concluded that it is a complex and under-researched management process. The research questions aim to find out how practitioners perceive stakeholder engagement, who conducts activities and processes related to stakeholder engagement and in what ways, what organizational aspects influence the process, and how success is achieved in infrastructure projects. Initially, eight experienced experts involved in a whole range of (complex) infrastructure projects were interviewed, and later, four additional interviews were conducted for verification purposes. During the interviews, all aspects of stakeholder engagement were discussed in detail and a thematic analysis was conducted. Based on the analysis, success and failure factors related to the stakeholder engagement process were defined. As a result, a framework model for stakeholder engagement and infrastructure project success is presented based on three levels of management and three levels of project success.

Project management frameworks describe the preferred approaches to project quality management, as well as applicable methods and tools. Despite this, quality problems in the construction project are still widespread. This study aimed to identify crucial quality-related factors in construction project management and find relations between them, to help researchers and project managers better respond to quality issues. A systematic literature review (SLR) was used to identify previous studies on quality-related factors. Literature review and further quantitative analysis revealed that quality-related factors are related to three categories: Quality of project process, quality of organisational processes, and quality of results (products), which together create the quality of the whole construction project. The results highlight quality-related factors (14 related to the quality of processes, 6 to quality of an organisation, and 13 to quality of products) that should be taken into account in further research, as well as planning and executing construction projects. Their inclusion at the planning stage should help project managers, sponsors, and steering committees avoid or minimise quality-related problems. Moreover, this study sheds an interesting light on quality. We found that the quality of processes and quality of an organisation has precedence over the final product quality. Based on the results of the study, structural equation modelling (SEM) was used to create a null model that will be the starting point for further research in the construction enterprises.

As Building Information Modeling (BIM) becomes the predominant technology in the construction industry, contractors, amongst other activities, need to conduct Site Logistics Planning (SLP) in the BIM environment during different project phases. 4D BIM modelling is an important step towards developing BIM models ready for the construction execution phase. However, in developing such models, currently no standard exist which would guide contractors towards a thorough analyses of site logistics. Moreover, there is a scarcity of studies and research on level of detail of construction schedules, which makes SLP hard to implement in a BIM environment. We addressed this problem by employing a case-study method for understanding how 4D BIM models should be designed to enable effective SLP and dynamic site layout creation. The results show that the following input data for SLP in the BIM environment is needed: hierarchically structured 3D BIM model, Work Breakdown Structure (WBS), detail schedule, resources constraints, and defined onsite temporary facilities. Additionally, we have found that the activities should be further divided into work operations to enable SLP. Our results enable contractors to create a dynamic site layout according to the BIM principles. Moreover, the findings are an initial step for the further standardization of the BIM model for the SLP in the BIM environment.

Construction industry is one of the most hazardous industries to work in. This problem is further exacerbated by the fact that safety performance improvement is stagnating. Information technologies (ITs) are however identified as one of the most promising methods of improving the performance of construction safety. The goal of this paper was therefore to present previous research in the application of innovative ITs to the field of construction health and safety (H&S), classified by their underlying technology and application, to identify research gaps, as well as to evaluate and describe the potential of their implementation into construction safety practice. To achieve the set goals, the research consisted of identifying and studying the existing research published in the leading journals in the field of construction H&S. The review identified 72 papers dealing with development or application of innovative ITs. The research had also identified several research gaps, which have a significant impact on the construction safety practice. These gaps focus on the construction phase, while neglecting earlier project phases; industry and project levels, while neglecting construction activity and task levels; building projects, while neglecting infrastructure projects and specific hazard types, while neglecting a universal approach. Focussing research effort on these gaps would benefit all construction safety stakeholders but mostly the prominent contractors and H&S professionals. Furthermore, recommendations for directing research focus on solving the identified issues are given in this paper.