With the effects of the COVID-19 pandemic, the e-commerce trend is driving faster, significantly impacting supply chains around the world. Thus, the importance of logistics and supply chain functions has been amplified in almost every business that ships physical goods. In Vietnam, the logistics service sector has seen rapid expansion. Since more and more businesses are seeking third-party logistics (3PL) providers to outsource the logistics functions, this article aims to offer decision-makers an integrated and consistent model for evaluating and selecting the most efficient 3PLs. To this end, the authors exploit a hybrid multi-criteria method which is fuzzy analytic hierarchy process (FAHP) and fuzzy vlsekriterijumska optimizacija i kompromisno resenje (FVIKOR) while examining the most influential and conflicting criteria regarding economic, service level, environmental, social, and risk aspects. Fuzzy information in the natural decision-making process is considered, linguistic variables are used to mitigate the uncertain levels in the criteria weights. First, FAHP (the weighting method) is adopted to evaluate and calculate each criterion’s relative significant fuzzy weight. FVIKOR (the compromised ranking method) is then used to rank the alternatives. The combination of FAHP and FVIKOR methods provides more accurate ranking results. As a result, reliability and delivery time, voice of customer, logistics cost, network management, and quality of service are the most impactful factors to the logistics outsourcing problem. Eventually, the optimized 3PLs were determined that fully meet the criteria of sustainable development. The developed integrated model offers the complete and robust 3PLs evaluation and selection process and can also be a powerful decision support tool for other industries.

At the heart of Covid-19 responses, the transition from fossil sources to green energy is an urgent issue for nations to address the crisis and secure sustainable economies. As a country in a seismically active zone that relies heavily on imported fossil fuels, Taiwan is vigorously taking the next step in renewable energy development, which is pivotal to securing its position in global supply chains. Solar energy is today the most suitable renewable energy source for Taiwan. However, land prices and policies, and challenges of scale still hinder its development. In this context, identifying optimal sites for solar photovoltaic (PV) construction is a crucial task for major energy stakeholders. In this paper, a two-stage approach, combining the data envelopment analysis (DEA) models and the analytic hierarchy process (AHP), has been done for the first time to identify the most suitable locations among 20 potential cities and counties of Taiwan for constructing solar PV farms. DEA models were applied to filter out the areas with the most potential by measuring their efficiency indices with temperature, wind speed, humidity, precipitation, and air pressure, as inputs, and sunshine hours and insolation, as outputs. The locations with perfect efficiency scores were then ranked with the AHP method. Five selected evaluation criteria (site characteristics, technical, economic, social, and environmental) and sub-criteria of each were utilized to prioritize the locations with solar energy potential. AHP was used to determine the relative weights of the criteria and sub-criteria and the final weights of the areas. For criteria weighting results, “support mechanisms,” “electric power transmission cost,” and “electricity consumption demand” with weights of 0.332, 0.122, and 0.086, respectively, were found as the most significant sub-criteria. The final ranking suggests Tainan, Changhua, and Kaohsiung as the top three most suitable cities for constructing solar PV energy systems.

Road haulage solutions are incredibly adaptable, having the capacity to link domestically and internationally. Road transportation offers a greener, more efficient, and safer future through sophisticated technology. Symmetry and asymmetry exist widely in industrial applications, and logistics and supply chains are no exception. The multi-criteria decision-making (MCDM) model is considered as a complexity tool to balance the symmetry between goals and conflicting criteria. This study can assist stakeholders in understanding the current state of transportation networks and planning future sustainability measures through the MCDM approach. The main purpose of this paper is to evaluate and compare the sustainable development of existing road transportation systems to determine whether any of them can be effectively developed in the Organization for Economic Cooperation and Development (OECD) countries. The integrated entropy–CoCoSo approach for evaluating the sustainability of road transportation systems is introduced, and the framework process is proposed. The entropy method defines the weight of the decision criteria based on the real data. The advantage of the entropy method is that it reduces the subjective impact of decision-makers and increases objectivity. The CoCoSo method is applied for ranking the road transportation sustainability performance of OECD countries. Our findings revealed the top three countries’ sustainability performance: Japan, Germany, and France. These are countries with developed infrastructure and transportation services. Iceland, the United States, and Latvia were in the last rank among countries. This approach helps governments, decision-makers, or policyholders review current operation, benchmark the performance of other countries and devise new strategies for road transportation development to achieves better results.

Sustainable supplier selection (SSS) is gaining popularity as a practical method to supply chain sustainability among academics and practitioners. However, in addition to balancing economic, social, and environmental factors, the emergence of the COVID-19 pandemic has affected the selection of long-term suppliers to ensure sustainable supply chains, recover better from the pandemic and effectively respond to any future unprecedented crises. The purpose of this study is to assess and choose a possible supplier based on their capability to adapt to the COVID-19 epidemic in a sustainable manner. For this assessment, a framework based on multi-criteria decision making (MCDM) is provided that integrates spherical fuzzy Analytical Hierarchical Process (SF-AHP) and grey Complex Proportional Assessment (G-COPRAS), in which spherical fuzzy sets and grey numbers are used to express the ambiguous linguistic evaluation statements of experts. In the first stage, the evaluation criteria system is identified through a literature review and experts’ opinions. The SF-AHP is then used to determine the criteria weights. Finally, the G-COPRAS method is utilized to select sustainable suppliers. A case study in the automotive industry in Vietnam is presented to demonstrate the proposed approach’s effectiveness. From the SF-AHP findings, “quality”, “use of personal protective equipment”, “cost/price”, “safety and health practices and wellbeing of suppliers”, and “economic recovery programs” have been ranked as the five most important criteria. From G-COPRAS analysis, THACO Parts (Supplier 02) is the best supplier. A sensitivity study was also conducted to verify the robustness of the proposed model, in which the priority rankings of the best suppliers are very similar. For long-term development and increased competitiveness, industrial businesses must stress the integration of response mechanisms during SSS implementation in the COVID-19 epidemic, according to the findings. This will result in significant cost and resource savings, as well as reduced environmental consequences and a long-term supply chain, independent of the crisis.

On the heels of the online shopping boom during the Covid-19 pandemic, the electronic commerce (e-commerce) surge has many businesses facing an influx in product returns. Thus, relevant companies must implement robust reverse logistics strategies to reflect the increased importance of the capability. Reverse logistics also plays a radical role in any business’s sustainable development as a process of reusing, remanufacturing, and redistributing products. Within this context, outsourcing to a third-party reverse logistics provider (3PRLP) has been identified as one of the most important management strategies for today’s organizations, especially e-commerce players. The objective of this study is to develop a decision support system to assist businesses in the selection and evaluation of different 3PRLPs by a hybrid fuzzy multicriteria decision-making (MCDM) approach. Relevant criteria concerning the economic, environmental, social, and risk factors are incorporated and taken into the models. For obtaining more scientific and accurate ranking results, linguistic terms are adopted to reduce fuzziness and uncertainties of criteria weights in the natural decision-making process. The fuzzy analytic hierarchy process (FAHP) is applied to measure the criteria’s relative significance over the evaluation process. The fuzzy technique for order preference by similarity to an ideal solution (FTOPSIS) is then used to rank the alternatives. The prescribed method was adopted for solving a case study on the 3PRLP selection for an online merchant in Vietnam. As a result, the most compatible 3PRLP was determined. The study also indicated that “lead time,” “customer’s voice,” “cost,” “delivery and service,” and “quality” are the most dominant drivers when selecting 3PLRLs. This study aims to provide a more complete and robust evaluation process to e-commerce businesses and any organization that deals with supply chain management in determining the optimized reverse logistics partners.