NPOs as associations of citizens gather individuals with the same or similar interests who come together to solve some present social problem. While having positive impact on life quality of a particular community, in a tourist destination they potentially improve the diversity and quality of tourist offer. Purpose – The purpose of this paper is to determine the direct and indirect impact that NPO’s activities have or may have on tourism, to point out the possibility of funding their work through tourism and that way increase the level of self-earned funds and decrease their dependence on public funds. Methodology – Direct and indirect impacts of NPOs on tourism have been delimited according to the scope of activity by Register of Associations (NPOs). Data of the number of registered NPOs were compared with the tourist traffic in four major Croatian destinations by using a simple linear regression model for each of the four destinations. The four models were estimated using the OLS method. Findings – The results show that the number of NPOs has a significant influence on tourism traffic (tourist arrivals). Future research should focus on the defining the models of NPOs’ funding trough tourism in order to increase their financial sustainability. Originality of the research – This paper improves the existing knowledge with new theoretical contribution about the influence of NPOs in the field of tourism. The linkage between NPOs and tourism traffic was empirically tested on the sample of four major tourist destinations in Croatia. The paper provides the basis for NPO’s board members for reconsidering their positon within the tourism system and finding innovative and creative ways of connecting their activities with tourism for funding purposes.

Purpose: This paper examines how hotel managers perceive key employee characteristics that influence overall job performance, encompassing both task and contextual performance. The aim is to identify these critical attributes and assess older employees (50+) in relation to them to gain insight into their potential contribution to an industry dominated by a younger, mobile workforce. Design/methodology/approach: An embedded mixed-methods design was used. For the thematic analysis, group interviews were conducted with 8 hotel managers, in which 25 employee characteristics were defined that are important for overall job performance. In the further course of the study, an online questionnaire was used with a sample of 47 hotel managers. Importance-performance and gap analysis were used to analyse managers' attitudes towards the importance of individual characteristics for overall job performance and their attitudes towards the performance of employees 50+ in relation to these characteristics. Findings: In the development and evaluation of 25 employee characteristics, a reorientation towards personal and interpersonal (soft) skills can be seen, which illustrates a shift towards a greater appreciation of interpersonal dynamics in organisations and at the same time reflects the shortage of qualified employees on the labour market. Originality/value: The paper contributes to the literature by analysing the specific position of older employees in the hotel industry, which is rapidly facing the challenges of labour shortages. The particular significance and originality of the paper lie in the fact that it analyses the managers' perspective using the embedded mixed methods approach.

Non-profit sector development is the basis of any modern society. Various approaches, which take into consideration a broad spectrum of factors, are used in measuring the level of non-profit sector development. Previous studies do not identify tourism as a potential factor. It can, however, be assumed that local authorities in better-developed tourism regions are able to allocate more funds to non-profit activities, thus affecting the size of the non-profit sector. It would also be necessary to investigate whether nonprofit organizations (NPOs) recognise the potential that tourism has to provide them with opportunities to generate their own income. To determine the relationship between tourism and the non-profit sector, cluster analysis was conducted for 20 Croatian counties. The results of the study show that the level of tourism development determines the development of the non-profit sector. Namely, results confirm that there are more NPOs in regions with more-developed tourism and there are also more NPOs registered in fields of activity that can have a direct or indirect effect on tourism. On the other hand, the study’s findings indicate that regions with developed tourism tend to allocate more funds to NPO activity, which in turn boosts the level of non-profit sector development in those regions. Although this research focused on only one country and deal with certain challenges in administrative data on registered non-profit organisations, it is promising start for development of new lines of research oriented on connecting non-profit and tourism sector and examining their inter-dependence.

Stavovi dionika o turizmu često su u fokusu promatranja i praktičara i istraživača. No, dok su stavovi nekih dionika istraženi i izučavani s najrazličitijih aspekata, neki su dionici, sasvim neopravdano, još uvijek izvan fokusa mainstream istraživanj...

Istraživanje ima za svrhu utvrditi postoje li spolne razlike u orijentaciji u vodstvu (na ljude / na zadatak) te u tradicionalnim i suvremenim stilovima vodstva među menadžerima i menadžericama u hrvatskom hotelijerstvu, uz naglasak na praktične implikacije za razvoj vodstva. U skladu s time, provedeno je online anketno istraživanje među menadžerima/menadžericama u hotelskom sektoru Republike Hrvatske. Korištene su validirane skale za mjerenje stavova ispitanika o tome jesu li u svom vodstvu više orijentirani na ljude ili na zadatak te koji stil vodstva najviše primjenjuju: autokratski, demokratski, laissez-faire, transakcijski ili transformacijski. Rezultati su pokazali da žene u prosjeku češće u vodstvu primjenjuju karakteristike transformacijskog vodstva (osnaživanje, mentoriranje, individualizirano uvažavanje, etičko odlučivanje), kao i da su više usmjerene na ljude (zaposlenike), dok su muškarci skloniji autoritativnim praksama, odnosno direktivno-strukturnim komponentama (jasnoća očekivanja, standardiziranje postupaka, nadzor pogrešaka) i više su orijentirani na zadatak. Razlike su stoga posebno izražene u transformacijskom i autokratskom okviru, dok se u demokratskom, laissez-faire i transakcijskom stilu ne potvrđuju sustavno.Dobiveni nalazi upućuju na komplementarnost stilova i podupiru argument za veću zastupljenost žena u menadžmentu: kombinacija razvojno-relacijskih i direktivno-operativnih snaga pridonosi kvaliteti usluge, stabilnosti izvedbe i dugoročnom razvoju kadrova. Preporučuje se poticanje ciljanih programa razvoja liderstva (npr. mentorstvo, coaching, standardizacija procesa) te širenje istraživanja na veće i raznolikije uzorke uz primjenu robusnih višedimenzionalnih testova.