Vocational education and training of human resources in tourism play an important role in the development of the tourism industry and hence in the national, regional and global economy. In this paper, we aimed to analyze the effective use of smart education in the teaching and learning process in tourism. The research was conducted over three academic years (2013–2014, 2014–2015, 2015–2016) in 12 high schools providing tourism specializations in Constanta County, Romania. The main method used was an experiment. Thus, we used information and communication technology (ICT) methods in the educational process (the independent variable) in order to compare students’ results to those obtained in control classes, in which only traditional teaching methods were used. The results of our research confirmed our initial hypotheses, namely the fact that by using ICT methods within tourism classes, students understand and assimilate specialised knowledge faster and better, and they form and develop specific skills at a higher level than by using traditional teaching methods. This means that by using the latest technology in classes for teaching and learning disciplines in tourism, it is possible to develop, by the end of the superior cycle of high school, the future qualified human resources required for sustainable tourism.

To a large extent, research regarding internship programs emphasizes their crucial role in the future career of students. Business professionals and educators acknowledge the positive influence in the engagement of companies towards future potential employees. However, the quality of these internship programs in Romania is sometimes questionable and further research is needed in the field. Our paper aims at identifying and analyzing the main factors which influence the quality of an internship program from Romanian business and administration students’ perspective. The findings and analysis of the current paper are based on a survey conducted on 458 undergraduate and master students of the Bucharest University of Economic Studies. By acknowledging these qualitative factors, third parties such as policy makers in educational sector, universities, and companies receive important information to better organize internships in order to meet students’ expectations and discover real high potential candidates.