In the recent years, the rapid growth of the tourism industry has risen to prominence as a global concern. Tourism empowers communities and uplifts the economy. However, it poses social and environmental challenges, which in turn draws attention to tourism patterns. Sustainable tourism promises protection of the environment and the social-cultural elements of any given destination. Hence, this study aims to understand the complex relationship between sustainability policy, management, and tourist behavior. Thus, we examined the relationships between sustainable tourism policy and destination management, destination social responsibility, and tourist value orientation with sustainable tourism development. We recruited participants at managerial level coming from 163 Malaysian companies and conducted a cross-sectional quantitative study, using partial least square structural equation modeling. We propose that sustainable tourism policy and destination management and destination social responsibility significantly impact sustainable tourism development. Moreover, destination social responsibility partially mediates the relationship between sustainable tourism policy destination management and sustainable tourism development.

This study examines the antecedents of environmental sustainability in small and medium enterprises (SMEs) of a developing country and explores the specific internal and external factors for environmental sustainability. The study focused on SMEs in Balochistan, Pakistan, utilizing convenience and purposive sampling techniques to select a sample size of 30 SMEs. In-depth qualitative interviews were conducted using a semi-structured questionnaire. The results of the study revealed that lack of finance and education are major barriers to recognizing and addressing environmental sustainability issues, along with the lack of government support and regulations to ensure compliance with environmental safety laws, hence leading to low concern for sustainability practices among SMEs. Awareness and attitude of SME owners/managers, along with customer demand and government policies, influence the adoption of environmental sustainability practices. Overcoming financial constraints and promoting cooperation among stakeholders are key to fostering sustainable practices in SMEs. This research makes an important contribution to the sustainable management literature by providing new and in-depth insights into the barriers that impede environmental sustainability in SMEs of developing countries.

Change is the permanent reality of the digital business world. Firms manage it by their ability and capability to cope with short-term and long-term deviations and disruptions. This article presents an examination of the supply chain resilience (SCR) of firms operating in the Malaysian Service Sector. The data for this article were collected from 157 managers of 59 firms operating in 7 subservice sectors. Following organizational information processing theory and reviewing the relevant literature for the conceptualization, we tested a framework that suggests that the use of real-time information (URTI) enhances SCR. We also found that the industrial digital environment has an important link with the URTI. The results indicate that the URTI is significantly associated with SCR and operational agility, which partially mediates the relationship between the URTI and SCR. We further discuss the theoretical, practical, and policy implications arising from this research.

Purpose: The purpose of this study was to determine how environmentally specific transformational leadership (ETFL), green training (GT) and psychological green climate (PGC) affect environmental passion (EP) of employees which leads to pro-environmental behaviors (PEBs).Design/methodology/approach: The context of the study was set in textile industry of Pakistan which holds a promising future in the international markets as an emerging export-based industry. Using purposive sampling technique, cross-sectional self-report data were collected from the employees of textile exporting firms (n = 239) of Pakistan. Hypotheses were tested using PLS-SEM.Findings: The findings revealed that ETFL and PGC act as important predictors of EP, whereas GT plays no role in influencing EP. EP predicts green behavioral intention (GBI) of employees, in turn, GBI predicts employees' PEBs. Further, mediation analyses revealed that EP and GBI sequentially mediated the link between PGC and PEBs.Research limitations/implications: The present study is not free from its limitations. First, the study adopted cross-sectional design that prevents the causal inferences which the researcher can make from the population. Second, the present study adopted purposive sampling technique which is a non-probability sampling technique. Third, the constructs of this study were assessed with self-report measures which are associated with social desirability bias (Podsakoff and Organ, 1986) or common-method variance (Podsakoff et al., 2003). Hence, this research suggests on the future direction of research based on these limitations.Practical implications: As per the results of this study, it is also suggested that managers may focus more on the overall organizational and psychological climate rather than on leadership styles alone. While conducting training, the leaders must pay close attention to training objectives to ensure that they do not lead to counterproductive behaviors.Originality/value: This research adds to the literature in the area of PEBs at micro-level by focusing on how and why employees engage in PEBs.

This study aims to examine the impact of environmental transformational leadership through green human resource management (GHRM) and environmental management system on environmental performance (EP) in textile manufacturing firms. In this cross-sectional study, PLS-SEM method was used to analyze 244 responses collected from managers using purposive sampling. Our findings showed that environmental transformational leadership has a significant relationship with GHRM, environmental management system, and EP. Likewise, environmental management system has a significant relationship with EP. However, GHRM has an insignificant relationship with EP. Moreover, the environmental management system complementary mediates the relationship between environmental transformational leadership and EP. Meanwhile, GHRM insignificantly mediates the relationship between environmental transformational leadership and EP. Our study provides novel contribution by examining environmentally focused practices and organizational sustainability within an under-researched, emerging market context. We offer insights into how environmental transformational leadership and environmental management system addressing environmental challenges as outlined by the SDGs. Managers are suggested to regularly identify environmental issues relevant to the firm, communicate environmental requirements to suppliers, and implement environmental life cycle assessments to redesign products or manufacturing processes.

Over the past two decades, marketing literature has classified market orientation’s nature, antecedents, and consequences as intra-organizational phenomena. Most studies focus on market orientation at the organizational level, concentrating on managers’ views of their companies. Another school of thought contends that customer perception of company offerings is critical. This research provides empirical data on the effect of a customer-defined market orientation on consumer satisfaction, with brand image functioning as a mediator. The study focused on South Asian ethnic restaurants in Malaysia. Data was collected from 301 respondents and analyzed using the PLS-SEM technique. Results reveal that customer-defined market orientation has a positive impact on consumer satisfaction. Furthermore, brand image mediated the link between customer-defined market orientation and customer satisfaction to a lesser extent. Finally, researchers addressed managerial implications, limitations, and future directions.