Purpose: This paper explores the intricate evolution of human–machine interaction within the framework of Society 5.0, highlighting how technological advancements influence human behavior and societal progress. Design/methodology/approach: A multidimensional framework is developed through a qualitative approach to analyze the evolution of human–technology interaction. This innovative conceptual model provides a comprehensive understanding of these dynamics. Findings: The proposed model unveils a significant shift from perceiving technology as a mere tool to acknowledging its profound influence on daily routines and potential enhancements. This revelation underscores the critical role of human-centric strategies, enlightening us about the evolving nature of technology. Research limitations/implications: The study synthesizes existing research to present a comprehensive framework for understanding human–machine interaction, providing insights that can inform future research and theory development. Practical implications: This study equips policymakers, researchers and practitioners with actionable strategies to enhance technology use. By incorporating human-centric approaches, addressing issues such as technostress and promoting effective digital knowledge management, this research empowers the audience with practical solutions. Social implications: The paper underscores the broader impact of technology on societal progress. It emphasizes the importance of incorporating human-centric strategies in technology implementation to promote fairness, inclusivity and overall societal well-being. Originality/value: This paper introduces an innovative conceptual model based on a multidimensional framework to analyze the complex evolution of human–technology interaction. It enriches the ongoing debate by highlighting the nuanced relationship between humans and technology, addressing significant gaps in existing literature and offering an original interpretative perspective.

Purpose: Using an abductive perspective, this study aims to review the scientific literature about the governance and management of the digital supply chain (DSC) in the context of the business organizations, providing an overview of the state of the art of the research and outlining a future research agenda with a knowledge management (KM) focus.Design/methodology/approach: After investigating the Scopus database, 54 articles were identified as relevant and then subjected to an initial discernment. After this assessment, 34 articles focusing on operations management were further analyzed through both a bibliometric analysis and a content analysis.Findings: The DSC represents a research area of increasing attention, with relevant contributions to several aspects of the field, as well as about KM. At the same time, the results show that the scientific literature on DSC models, solutions and applications is fragmented. Although the analysis has found a heterogeneous literature, two main streams of research seem to emerge: KM in the business culture development about DSC and KM in the business technological evolution about DSC.Originality/value: Although there exists growing interest in the scientific community, or perhaps because of this, area of research remains fragmented and under-theorized, thus requiring more systematic studies considering both economic and social aspects of the DSC. This study aims to provide innovative insights about this evolution, especially highlighting the two main contributions of KM in DSCs that have been revealed (business culture development and business technological evolution).

The purpose of this paper is to review and critique the literature on the role of smart cities within the healthcare context, providing an overview of the state of research and outlining a future research agenda. Initially, six hundred and seventeen newspaper articles were extracted from Scopus, and their content was analysed for the article selection process by the two researchers in parallel. Finally, forty-six articles dealing with smart cities in healthcare and published in various academic journals have been analysed through content analysis and bibliometric analysis. The results show that the literature on this research topic is somewhat scarce and dominated by unrelated research. Content analysis provides the emergence of three main strands of research: 1) Smart cities as a tool for health security; 2) Smart cities as sources of opportunities for data communication in healthcare; 3) Smart cities for the creation of knowledge and skills in healthcare. The paper presents the first attempt to provide a comprehensive, structured literature review of the role of smart cities in the healthcare environment after the outbreak of the Covid-19 pandemic. Despite the growing literature on smart cities, this research area contextualised the healthcare context is still fragmented and under-theorised. More systematic and holistic studies are needed, considering the technological, economic, and social aspects of the importance of smart cities in the healthcare system.

This study explores the sharing economy through the lens of service ecosystem theory, focusing on how resource integration and value co-creation enhance competitiveness. Using a conceptual framework and case study analysis of platforms like Airbnb and Uber, the research examines the systemic interactions among actors within these ecosystems. The findings highlight the dual role of these platforms as drivers of innovation and instruments of platform capitalism. Practical and theoretical contributions include strategies for fostering resilience and sustainability in dynamic market environments.

This study examines the complex and diverse process of how educational institutions incorporate digital technologies. The study examines the widespread incorporation of digital tools and methodology, analysing their influence on teaching methods, administrative models, and the overall educational experience for all involved parties. This essay thoroughly examines developing trends to explore the factors, difficulties, and consequences of digitalisation in education. This article presents a thorough and versatile structure to facilitate the process of digitising education.