Recognizing the interdisciplinary debate about the digital devices and infrastructure needed to support the emergence and viability of smart cities, the latter can be considered one of the most challenging topics within recent decades due to its relevant role in supporting and enhancing citizens’ participation in public management. Using a deductive approach, in this paper, we propose a sustainability-based conceptual framework to support both policymakers and managers in better understanding at which level to act to improve citizens’ engagement as a way to ensure sustainable development in smart cities. The purpose of this paper is to explore how citizens’ involvement in smart cities can be steered toward positive attitudes and behaviors within the context of sustainable development. Drawing on a managerial perspective, we aim to provide preliminary reflections about the key role that digital technologies on which smart cities are based can play in promoting effective sustainable development for all.

Both the pandemic and the global climate changes accelerate the need for urgent solutions to guarantee humanity's sustainable and prosperous future. Remarkably, at the 10-year mark of introducing Industry 4.0, the adverse effects arising from adopting absolute technocentric perspectives are now evident. Scholars and practitioners claim new plans for a future where technology empowers people and innovation works for business and society. Humans and machines are expected to reconcile and work in symbiosis, supporting the emergence of Super Smart Societies (S5.0), the last ones based on human-centricity, sustainability, and resilience. Despite the mentioned, guidelines on how technocentric and human-centric innovations should combine to trigger S5.0 are still missing. Depending on the above, this article aims to design a comprehensive framework based on the Quintuple Helix Model, supporting the design and the implementation of S5.0. In doing so, several prescriptions on how Government, University, Industry, Civil Society, and Environment may address the goals of S5.0 are provided.

Purpose: The purpose of this research study is to determine the ways in which employees’ personal power-expert and referent power influences their knowledge sharing and hiding behaviour. There are hardly any studies that have investigated the effects of employee power and expectations regarding the consequences of divulging knowledge. In this study, the authors investigate whether expected gains and losses in employee personal power influence employees’ willingness to participate in knowledge transfer. Design/methodology/approach: The authors adopted a two-wave survey design and collected critical data from 288 employees of knowledge-intensive industries identified through online techno-groups, such as Stack Exchange. In the first wave, out of the total, 192 knowledge workers attended the follow-up survey. The authors apply polynomial regression followed by surface response analysis to establish the effects of any discrepancy between the current levels of employees’ personal power and their expected levels if they divulge their unique critical knowledge. Findings: The authors find out that employees having relatively strong personal power are more likely to share knowledge, and the expected losses in power are categorically associated with a reduced intention to share knowledge. The authors also observed an increased knowledge hiding with expected losses in power. Surprisingly, the authors find that these established negative outcomes are also specifically associated with the expected gains in personal power. Research limitations/implications: The most significant contribution of this study is to establish that power plays an important but complex role in determining the employees’ participation in knowledge transfer activities. The authors specifically conclude that the optimal scenario for knowledge sharing is one in which the employees’ contributions are fairly valued and their reputation is not expected to change because of knowledge sharing. Originality/value: To the best of the authors’ knowledge, this study is one of the first comprehensive studies that link power to both sharing and hiding of knowledge. This study is also unique in terms of its investigation of the effects of any discrepancy between current levels of employees’ personal power and their expected levels if they share or hide their unique critical knowledge. Thus, this research study is a unique contribution in terms of what and why of an untouched area in the entire knowledge management literature with a special focus on knowledge sharing and hiding.

Purpose: This paper explores the intricate evolution of human–machine interaction within the framework of Society 5.0, highlighting how technological advancements influence human behavior and societal progress.Design/methodology/approach: A multidimensional framework is developed through a qualitative approach to analyze the evolution of human–technology interaction. This innovative conceptual model provides a comprehensive understanding of these dynamics.Findings: The proposed model unveils a significant shift from perceiving technology as a mere tool to acknowledging its profound influence on daily routines and potential enhancements. This revelation underscores the critical role of human-centric strategies, enlightening us about the evolving nature of technology.Research limitations/implications: The study synthesizes existing research to present a comprehensive framework for understanding human–machine interaction, providing insights that can inform future research and theory development.Practical implications: This study equips policymakers, researchers and practitioners with actionable strategies to enhance technology use. By incorporating human-centric approaches, addressing issues such as technostress and promoting effective digital knowledge management, this research empowers the audience with practical solutions.Social implications: The paper underscores the broader impact of technology on societal progress. It emphasizes the importance of incorporating human-centric strategies in technology implementation to promote fairness, inclusivity and overall societal well-being.Originality/value: This paper introduces an innovative conceptual model based on a multidimensional framework to analyze the complex evolution of human–technology interaction. It enriches the ongoing debate by highlighting the nuanced relationship between humans and technology, addressing significant gaps in existing literature and offering an original interpretative perspective.

Literature research on cocreation in healthcare indicates the theoretical sophistication of research on collaboration between healthcare professionals and patients. Our research continues in the new area of Health 4.0. Cocreation has become an essential concept in the value creation process; by involving consumers in the creation process, better results are achieved regarding product quality and alignment with customer expectations and needs. In addition, consumer involvement in the creation process improves its efficiency. Cocreation allows for more efficient diagnosis and treatment of patients, as well as better and more effective use of the skills and experience of the health workforce. Our main objective is to determine the scope and depth of the cocreation of health services based on modern technological solutions (Health 4.0). We selected four cases involving Health 4.0 solutions, verified the scale and scope of cocreation using them as examples, and used the cocreation matrix. We used literature, case studies, and interviews in our research. Our analysis shows that patients can emerge as cocreators in the value creation process in Health 4.0. This can happen when they are genuinely involved in the process and when they feel responsible for the results. The article contributes to the existing theory of service cocreation by pointing out the limited scope of patient involvement in the service management process. For cocreation in Health 4.0 to increase the effectiveness of medical services, it is necessary to implement the full scope of cocreation and meaningfully empower the patient and medical workers in the creation process. This article verifies the theoretical analysis presented in our team’s previous article.