Diana Jorge

Dr. Diana Jorge

Industrial Engineering and Management, Faculty of Engineering, Lusofona University and EIGeS, Campo Grande, 1749-024 Lisbon, Portugal

Research Focus & Metrics

Academic Career Length

6Years (2021-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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27 May 2021 in Applied Sciences
Verified
Journal Article
Open access
PDF file
João Carlos Gonçalves dos ReisJoão Carlos Gonçalves dos Reis
João Carlos Gonçalves dos Reis
Yuval CohenYuval Cohen
Yuval Cohen
NMNuno Melão
Nuno Melão
JCJoana Costa
Joana Costa
DJDiana Jorge
Diana Jorge
After the Cold War, the defense industries found themselves at a crossroads. However, it seems that they are gaining new momentum, as new technologies such as robotics and artificial intelligence are enabling the development of autonomous, highly innovative and disruptive intelligent systems. Despite this new impetus, there are still doubts about where to invest limited financial resources to boost high-tech defense industries. In order to shed some light on the topic, we decided to conduct a systematic literature review by using the PRISMA protocol and content analysis. The results indicate that autonomous intelligent systems are being developed by the defense industry and categorized into three different modes—fully autonomous operations, partially autonomous operations, and smart autonomous decision-making. In addition, it is also important to note that, at a strategic level of war, there is limited room for automation given the need for human intervention. However, at the tactical level of war, there is a high probability of growth in industrial defense, since, at this level, structured decisions and complex analytical-cognitive tasks are carried out. In the light of carrying out those decisions and tasks, robotics and artificial intelligence can make a contribution far superior to that of human beings.

13 May 2022 in Sustainability
Verified
Journal Article
Open access
PDF file
PMPedro Alexandre De Albuquerque Marques
Pedro Alexandre De Albuquerque Marques
DJDiana Jorge
Diana Jorge
João Carlos Gonçalves dos ReisJoão Carlos Gonçalves dos Reis
João Carlos Gonçalves dos Reis
Ensuring on-shelf availability is essential for retailers to maintain high service levels for both in-store and E-Commerce consumers. The performance of this indicator largely depends on reorder planning decisions, as well as on the effectiveness of the replenishment process. This paper presents a case study that involved two Lean initiatives, which together have contributed to a significantly reduction in the number of out-of-stock events incurred by a retail store and an increase in the order fulfilment rate accomplished by the online commerce service. In the first initiative, a value stream management (VSM) methodology was adopted to redesign the existing replenishment process in the most relevant fresh food market: fruits and vegetables. The second initiative involved the implementation of a simple, but effective visual inventory management system in the warehouse of the E-Commerce division, where a wide set of fast-moving consumer goods (FMCG) is stored using kanban cards. This paper hence demonstrates, through practical application, that Lean tools can be employed to improve operational processes with positive impacts on both the physical store performance and on results regarding the online commerce business.