In the course of the digitalisation of work, the phenomenon of technostress is increasingly being examined. While there is a plethora of research on its causes and consequences, a growing body of research on mitigating work-related technostress is emerging. In order to identify opportunities to overcome this “dark side” of technology, this scoping review aims to provide a comprehensive overview of the current state of research on how to prevent and cope with work-related technostress. The databases PubMed, MEDLINE, PsycInfo, PSYNDEX, and Web of Science were searched in the time period between 2008 and 2021. The studies were screened independently by two authors and selected based on predefined inclusion and exclusion criteria. Sixty-two studies were included and their methodological quality was assessed using standardised checklists. Resources were identified at the technical, organisational, social and personal level, including, e.g., leadership, organisational and technical support as well as self-efficacy and IT mindfulness. Problem- and emotion-focused coping strategies were, e.g., seeking support or distancing from IT. None of the included studies investigated prevention measures, emphasising a dearth of research that needs to be addressed in the future. Nevertheless, the identified resources and coping strategies provide starting points to address adverse work- and health-related consequences and reduce work-related technostress.

With the ongoing flexibilization of work, new trends concerning work outside the company’s premises such as coworking spaces are on the rise. Coworking spaces are designed to offer collaboration and community in furnished and equipped workspaces on a rental base. There is a growing body of scientific literature on coworking spaces with empirical results of qualitative and quantitative research. The present study adds to the latter by examining psychosocial demands experienced by coworkers in Germany based on a quantitative survey (n = 112). Among coworkers the home office was or still is another frequently used workplace. However, can the coworking space be seen as a better alternative to the home office in terms of work- and performance-related, social, environmental and health-related aspects? Results showed moderate to low psychosocial demands regarding quantitative workloads. Compared to the home office, the coworking space proved to be the preferred work arrangement. Results are discussed with regard to current literature and workplace design. In conclusion, coworking spaces can be seen as an alternative to the home office that was highly valued in the present sample. It is recommended to further emphasize aspects of work environment and ergonomics in order to create health-promoting and satisfying workplaces.

Zusammenfassung: Hintergrund: In der von Kontaktbeschränkungen geprägten Hochphase der COVID-19-Pandemie ermöglichen viele Unternehmen ihren Beschäftigten aus Gründen des Infektionsschutzes das Arbeiten aus dem Homeoffice. Fragestellung: In dieser Literaturübersicht wird der Frage nachgegangen, wie Arbeit im Homeoffice und somit die digitale Zusammenarbeit in Teams möglichst gesundheitsfördernd und sozialer Isolation vorbeugend gestaltet werden kann. Ergebnisse: Die bestehende arbeitspsychologische Forschung benennt als Grundvoraussetzung für Zusammenarbeit von ortsunabhängigen Teams angemessene, bestenfalls angereicherte, Informations- und Kommunikationsmedien, begleitet von ausreichend und verständlicher technischer Unterstützung. Auch eine stetige, sozial unterstützende Kommunikation innerhalb der Teams und mit der Führungskraft sowie gesundheitsfördernde Führung haben einen positiven Einfluss auf die psychische Gesundheit der Beschäftigten. Ergänzend werden individuelle (digitale) Gesundheitsförderungsmaßnahmen und flexible Arbeitszeiten empfohlen. Fazit: Diese aus der Literatur abgeleiteten multifaktoriellen Maßnahmenansätze werden Betrieben mit Beschäftigten im Homeoffice vorgeschlagen, um die arbeitsbezogenen, gesundheitsgefährdenden Auswirkungen der Krise – vor allem hinsichtlich sozialer Isolation – abzumildern und die Gesundheit ihrer Beschäftigten zu fördern.

Virtual teamwork as a new way of working is becoming increasingly prevalent in a growingly globalized and digitalized working environment. Due to the associated raise in health-related stress factors at the workplace and the central role of leaders in workplace health promotion, the aim of this study is to obtain initial findings on the use of health-oriented self- and employee leadership in virtual teams from the perspective of virtual leaders. Semi-structured telephone interviews were conducted with 13 virtual leaders by using the problem-centered interview method. The collected data were deductively and inductively evaluated and interpreted using the qualitative content analysis according to Mayring. The results show that virtual leaders ascribed great value of health and showed great awareness in health-oriented self- and employee leadership. Physical activity and boundary management were particularly mentioned as health-oriented self-leadership behaviors. The majority of leaders described communication, building trust, support in boundary management and implementation of personal meetings as health-oriented employee leadership behaviors. In addition to social, technical, and personal factors, primarily organizational factors were mentioned as factors of influence in this context. For a more comprehensive understanding of health-oriented leadership, the inclusion of virtual team members in further research studies is necessary.

Objectives: To examine the level of indicators of technostress among nurses with and without a leadership position, the relationship between indicators of technostress and burnout and the moderating role of support offered by employers. The availability of support offers and further needs of nurses were also explored. Design: Cross-sectional online survey. Setting: Acute care hospitals in Germany. Participants: 303 nurses (73.3% female) who have worked at the hospital for at least 1 year and a minimum of 10 hours per week. Primary and secondary outcome measures: Indicators of technostress (complexity, overload, usefulness, lack of technical support and unreliability) served as predictors in multiple linear regression analyses to examine their association with the primary outcome burnout. Support of employers was included as a moderator variable. Validated subscales from the Digital Stressors Scale and Copenhagen Burnout Inventory as well as open-ended questions were applied. Results: There were no differences in the level of indicators of technostress found between nurses with and without a leadership position. Techno-overload (β=0.259, p=0.004) and techno-complexity (β=0.161, p=0.043) were significantly associated with burnout. Support by the employer moderated the relationship between lack of technical support and burnout significantly (R ^² change=0.026, F(1,292)=7.41, p=0.007). Support offers such as training, IT service and contact persons on the ward helped nurses to be more confident in the use of information and communication technologies. However, they expressed further needs with regard to these and new offers. Conclusions: There was an association between two indicators of technostress and burnout. Therefore, particular attention should be paid to supporting nurses in terms of techno-overload and techno-complexity. Furthermore, there is still a need for customised support and further offers from employers in the use of digital technologies.

Waste collection workers are exposed to several occupational stressors which may affect their quality of life. Our aim was to assess the health status and health-related quality of life (HRQoL) of municipal waste collection workers of a big German city. Cross-sectional study with a non-random sample of 65 (62 male, 3 female) workers of the Hamburg sanitation department, volunteering to participate in the study. We assessed the prevalence of reported health complaints and health problems. HRQoL was assessed with the self-administered EQ-5D-5L questionnaire and its visual analogue scale (VAS). The most common health problems were musculoskeletal complaints (back pain reported by 67.2 %, other musculoskeletal complaints 15.4 %). Asthma or chronic obstructive pulmonary disease (COPD) was reported by 15.4 % of the workers. All participants reporting having a diagnosis of asthma or COPD had been or were active smokers. Our findings indicate an impaired HRQoL among the investigated occupational group. Regarding EQ-5D 68.3 % reported at least “slight” problems in one or more dimensions, and almost one third (31.7 %) reported “no problems” in any dimension. Problems were most frequently reported in the dimension “pain/discomfort” (64.1 % of the workers). The mean VAS value was 80.9 (13.2). The presence of back pain was associated with limitations in HRQoL (RR 3.1; 95 %-CI 1.5-6.1). The EQ5D VAS score was statistically significantly lower among waste collectors with back pain (77.9 SD 14.1) compared to those with no back complaints (88.0 SD 7.6, p < 0.01). Back complaints are common among municipal waste collectors and are associated with considerable impairments in their HRQoL. Interventions to enhance ergonomic work are needed in order to reduce back complaints and enhance HRQoL in this occupational group.