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Dr. José Pedro Teixeira Domingues
ALGORITMI Research Centre, University of Minho, Portugal

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0 Food Safety Management System
0 Integrated Management Systems
0 Quality Management System
0 Occupational Health and Safety
0 Standardized Management Systems

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Integrated Management Systems
Occupational Health and Safety
Quality Management System

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Journal article
Published: 19 May 2021 in International Journal for Quality Research
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ACS Style

Dominik Zimon; Joanna Wozniak; Pedro Domingues; Hubert Kus. PROPOSITION OF IMPROVING SELECTED LOGISTICS PROCESSES OF PELLET PRODUCTION. International Journal for Quality Research 2021, 15, 387 -402.

AMA Style

Dominik Zimon, Joanna Wozniak, Pedro Domingues, Hubert Kus. PROPOSITION OF IMPROVING SELECTED LOGISTICS PROCESSES OF PELLET PRODUCTION. International Journal for Quality Research. 2021; 15 (2):387-402.

Chicago/Turabian Style

Dominik Zimon; Joanna Wozniak; Pedro Domingues; Hubert Kus. 2021. "PROPOSITION OF IMPROVING SELECTED LOGISTICS PROCESSES OF PELLET PRODUCTION." International Journal for Quality Research 15, no. 2: 387-402.

Journal article
Published: 31 July 2020 in Sustainability
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The aim of the article is to answer the question of whether the implementation of the requirements of the ISO 22000 standard in the food supply chain can support the implementation of key processes occurring in them, and thus increase the level of food quality and minimize its waste. The research was conducted out among several European countries, and an attempt was carried out to compare how the standard is perceived by entrepreneurs operating in Poland, Slovakia (Central and Eastern Europe), and Portugal (Western Europe). Covering the Polish, Slovak, and Portuguese organizations with the research process resulted from the fact that in recent years in these countries, an increase in the diversity of food demand and fragmentation of the food market has been observed. This forced food supply chains to be strictly focused on increasing the efficiency and effectiveness of production and distribution systems, as well as taking into account customer requirements and the implementation of sustainable solutions. Based on the results of the research, it can be concluded that the implementation of the requirements of the ISO 22000 standard along food supply chains can positively affect the implementation of key processes and thus contribute to reducing food waste at each stage of the supply chain.

ACS Style

Dominik Zimon; Peter Madzik; Pedro Domingues. Development of Key Processes along the Supply Chain by Implementing the ISO 22000 Standard. Sustainability 2020, 12, 6176 .

AMA Style

Dominik Zimon, Peter Madzik, Pedro Domingues. Development of Key Processes along the Supply Chain by Implementing the ISO 22000 Standard. Sustainability. 2020; 12 (15):6176.

Chicago/Turabian Style

Dominik Zimon; Peter Madzik; Pedro Domingues. 2020. "Development of Key Processes along the Supply Chain by Implementing the ISO 22000 Standard." Sustainability 12, no. 15: 6176.

Journal article
Published: 20 April 2020 in Sustainability
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Sustainable development addresses humanity’s aspiration for a better life while observing the limitations imposed by nature. In 2015, the United Nations General Assembly approved the 17 Sustainable Development Goals (SDGs) with the aim to foster the organizational operationalization and integration of sustainability and, therefore, to address the current and forthcoming stakeholder needs and ensure a better and sustainable future for all, balancing the economic, social, and environmental development. However, it is not entirely clear which are the mutual relationships among the 17 SDGs and this study aims to tackle this research gap. The results of the correlation confirm that Poverty elimination (SDG1) and Good health and well-being (SDG3) have synergetic relationships with most of the other goals. SDG7 (Affordable and clean energy) has significant relationships with other SDGs (e.g., SDG1 (No poverty), SDG2 (Zero hunger), SDG3 (Good health and well-being), SDG8 (Decent work and economic growth), SDG13 (Climate action)). However, there is a moderate negative correlation with SDG12 (Responsible consumption and production), which emphasizes the need to improve energy efficiency, increase the share of clean and renewable energies and improve sustainable consumption patterns worldwide. There is also confirmation that SDG12 (Responsible consumption and production) is the goal strongly associated with trade-offs. To sum up, this research suggests that change towards achieving the Sustainable Development Goals offers many opportunities for reinforcing rather than inhibiting itself. However, some SDGs show no significant correlation with other SDGs (e.g., SDG13 (Climate action) and SDG17 (Partnerships for the goals), which highlights the need for future research.

ACS Style

Luis Miguel Fonseca; José Pedro Domingues; Alina Mihaela Dima. Mapping the Sustainable Development Goals Relationships. Sustainability 2020, 12, 3359 .

AMA Style

Luis Miguel Fonseca, José Pedro Domingues, Alina Mihaela Dima. Mapping the Sustainable Development Goals Relationships. Sustainability. 2020; 12 (8):3359.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Domingues; Alina Mihaela Dima. 2020. "Mapping the Sustainable Development Goals Relationships." Sustainability 12, no. 8: 3359.

Chapter
Published: 21 February 2020 in Developments in Advanced Control and Intelligent Automation for Complex Systems
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By adopting a maturity model (MM) an organization aims ascending to a higher maturity level and, simultaneously, preserve the evolution attained thus, for this reason, is mandatory to prospect the trends for future. This article intends to address the organizational maturity concept, evolution shift perspectives and establish the current landscape by performing a bibliometric analysis aiming to detect trends and evidences of convergence. The purpose is the identification of opportunities for further study and to deepen the theoretical-scientific universe of the subject. Throughout a scrutiny of diverse data nucleus (databases), this paper supports the theory that there is increased interest from the academic community (including the occupational health and safety academic community) and entrepreneurial market on organizational maturity models (OMM’s) adoption. The pivotal fields are outlined in order to fulfill scholars, practitioners and managers’ information needs and expectations, as well the research behavior, which can booster forward-looking insights. Inasmuch, is stressed the urge for development of the safety management and related maturity as a research topic.

ACS Style

Carolina Ferradaz; Pedro Domingues; Aneta Kucińska-Landwójtowicz; Paulo Sampaio; Pedro M. Arezes. Organizational Maturity Models: Trends for the Future. Developments in Advanced Control and Intelligent Automation for Complex Systems 2020, 667 -675.

AMA Style

Carolina Ferradaz, Pedro Domingues, Aneta Kucińska-Landwójtowicz, Paulo Sampaio, Pedro M. Arezes. Organizational Maturity Models: Trends for the Future. Developments in Advanced Control and Intelligent Automation for Complex Systems. 2020; ():667-675.

Chicago/Turabian Style

Carolina Ferradaz; Pedro Domingues; Aneta Kucińska-Landwójtowicz; Paulo Sampaio; Pedro M. Arezes. 2020. "Organizational Maturity Models: Trends for the Future." Developments in Advanced Control and Intelligent Automation for Complex Systems , no. : 667-675.

Conference paper
Published: 01 December 2019 in 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
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Currently, due to the globalization phenomenon and technological evolution, we are facing a new challenging set of paradigms encompassing social, industrial, financial and cultural issues. Hence, it is a difficult task to anticipate the new demands of the market concerning the most appreciated skills in the forthcoming workforce. This paper intends to report the sets of skills that comprise the desirable profile of the quality professional in the 21 st century. To meet this purpose, a worldwide online survey was held online throughout the first quarter of 2018, assessing (adopting a 5-point Likert scale) the importance of 27 skills identified in relevant literature. A total of 319 valid answers, originated from 61 different countries, were collected and summarized through descriptive statistics. The results suggest that seven sets of skills (appreciated skills to forthcoming quality professionals) comprise the profile of the quality professional in the 21 st century. Thus, professionals aiming the quality leader role may now tailor their skills based on the information provided in this paper. In addition, companies can use these results to specify the dimensions that their human resources should develop.

ACS Style

José Pedro Teixeira Domingues; Fábio Daniel Correia; I. Uzdurum; Paulo Sampaio. The Profile of Forthcoming Quality Leaders: An Exploratory Factor Analysis. 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2019, 1606 -1610.

AMA Style

José Pedro Teixeira Domingues, Fábio Daniel Correia, I. Uzdurum, Paulo Sampaio. The Profile of Forthcoming Quality Leaders: An Exploratory Factor Analysis. 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). 2019; ():1606-1610.

Chicago/Turabian Style

José Pedro Teixeira Domingues; Fábio Daniel Correia; I. Uzdurum; Paulo Sampaio. 2019. "The Profile of Forthcoming Quality Leaders: An Exploratory Factor Analysis." 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) , no. : 1606-1610.

Journal article
Published: 25 November 2019 in International Journal for Quality Research
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ACS Style

José Pedro Domingues; Angélica Mufato Reis; Luis Miguel Fonseca; Paulo Ávila; Goran Putnik. THE ADDED VALUE OF THE ISO 9001:2015 INTERNATIONAL STANDARD FROM AN AUDITORS’ PERSPECTIVE: A CB-SEM BASED EVALUATION. International Journal for Quality Research 2019, 13, 967 -986.

AMA Style

José Pedro Domingues, Angélica Mufato Reis, Luis Miguel Fonseca, Paulo Ávila, Goran Putnik. THE ADDED VALUE OF THE ISO 9001:2015 INTERNATIONAL STANDARD FROM AN AUDITORS’ PERSPECTIVE: A CB-SEM BASED EVALUATION. International Journal for Quality Research. 2019; 13 (4):967-986.

Chicago/Turabian Style

José Pedro Domingues; Angélica Mufato Reis; Luis Miguel Fonseca; Paulo Ávila; Goran Putnik. 2019. "THE ADDED VALUE OF THE ISO 9001:2015 INTERNATIONAL STANDARD FROM AN AUDITORS’ PERSPECTIVE: A CB-SEM BASED EVALUATION." International Journal for Quality Research 13, no. 4: 967-986.

Journal article
Published: 16 July 2019 in International Journal of Production Economics
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In a dynamic environment where organizations are continuously exposed to change, being robust, strong and competitive is a major managerial task. The aim of this article is to study the impacts of adopting multiple certifications on firm performance, by considering the dynamics involved in this process. A sample of 247 Portuguese firms that had adopted multiple certifications by 2015 encompassing the ISO 9001, ISO 14001 and OHSAS 18001 standards were studied by means of a longitudinal analysis. Their historical certification records were matched with their performance indicators to create a panel dataset from 2007 to 2015. The research into the causal effects of the certifications on firm performance was based on a panel dynamic approach, namely the system generalized method of moments. The following three combinations show consistent leverage on firm performance: ISO 9001, ISO 9001 + ISO 14001 and ISO 9001 + ISO 14001 + OHSAS 18001. Being ISO 9001 the common factor of these combinations and also the first standard adopted by most firms, results suggest that it might be a relevant driver towards improving firm performance. This research reveals new insights in this field by analyzing a changing environment where firms can be expected to certify dynamically according to the requirements of different standards.

ACS Style

Alfonso Hernandez-Vivanco; Pedro Domingues; Paulo Sampaio; Merce Bernardo; Claudio Cruz-Cázares. Do multiple certifications leverage firm performance? A dynamic approach. International Journal of Production Economics 2019, 218, 386 -399.

AMA Style

Alfonso Hernandez-Vivanco, Pedro Domingues, Paulo Sampaio, Merce Bernardo, Claudio Cruz-Cázares. Do multiple certifications leverage firm performance? A dynamic approach. International Journal of Production Economics. 2019; 218 ():386-399.

Chicago/Turabian Style

Alfonso Hernandez-Vivanco; Pedro Domingues; Paulo Sampaio; Merce Bernardo; Claudio Cruz-Cázares. 2019. "Do multiple certifications leverage firm performance? A dynamic approach." International Journal of Production Economics 218, no. : 386-399.

Journal article
Published: 01 April 2019 in International Journal of Quality & Reliability Management
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Purpose The purpose of this paper is twofold: first, it aims at the identification and assessment of the commitments towards sustainable development (SD) communicated to all interested parties (stakeholders) by top management; and second, mapping the profile of the organisations which prominently communicate those commitments. Design/methodology/approach The research methodology was supported on the content analysis of the organisations’ statements (disclosed on the institutional website) that sustain the strategy and policies (organisational culture). A total of 540 certified Portuguese organisations in Quality, Environment and Occupational Health and Safety (QEOHS) comprised the sample. Findings According to this research, it is possible to identify three main commitments towards SD addressing customers (consumers), human resources (employees) and continuous improvement. Furthermore, results suggest that commitments towards customers and human resources fit properly into the theoretical assumptions of the stakeholder theory and, in turn, the commitment towards continuous improvement fits accurately into the assumptions of the “normative isomorphism” of the institutional theory. Moreover, the results pointed out the characteristics of Portuguese organisations (QEOHS) that prominently communicate commitments towards SD: large business volume, located in Lisbon or Setubal, fall within the public business sector, are members of the BCSD Portugal and publish annual reports on the institutional website. Research limitations/implications Solely organisations operating in Portugal and simultaneously encompassing three certified management subsystems (against the clauses of ISO 9001, ISO 14001 and OHSAS 18001 standards) were considered throughout this study. So it is not possible to ascertain at which extent the conclusions are valid. However, although the statistical generalisation of the results may be precluded, there is not any peculiar reason preventing the analytical generalisation, namely, in organisations operating in countries with similar macro-characteristics of Portugal. Originality/value To the best of authors’ knowledge this is the first time that such a comprehensive, detailed and thorough analysis of the communicated commitments towards SD is carried out regardless the activity sector. The conclusions from this paper are useful both for practitioners and scholars. On one hand companies have now information on the more often communicated statements, while on the other hand academics and scholars will benefit from this research and hopefully be able to replicate it in other contexts.

ACS Style

Filipe Carvalho; Pedro Domingues; Paulo Sampaio. Communication of commitment towards sustainable development of certified Portuguese organisations. International Journal of Quality & Reliability Management 2019, 36, 458 -484.

AMA Style

Filipe Carvalho, Pedro Domingues, Paulo Sampaio. Communication of commitment towards sustainable development of certified Portuguese organisations. International Journal of Quality & Reliability Management. 2019; 36 (4):458-484.

Chicago/Turabian Style

Filipe Carvalho; Pedro Domingues; Paulo Sampaio. 2019. "Communication of commitment towards sustainable development of certified Portuguese organisations." International Journal of Quality & Reliability Management 36, no. 4: 458-484.

Chapter
Published: 28 February 2019 in Developments in Advanced Control and Intelligent Automation for Complex Systems
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This paper aims to update and report the diffusion and forecasting models of Portuguese integrated management systems (IMSs) encompassing the ISO 9001, ISO 14001 and OHSAS 18001 standards (QES). A research method similar to that described by Cabecinhas et al. [1] was adopted. Data concerning the evolution of the amount of multiple MSs in Portugal (ranging from 1999 to 2016) was retrieved from a periodical Portuguese publication (Barómetro da Certificação). The evolutionary behavior of the number of MSs over the years was studied adopting both the Gompertz and the Simple Logistic models. The results obtained by fitting the data to these models were dissected enabling a forecast for the forthcoming years. In opposition to the results of the original study (based on a higher percentage of extrapolated data) the data seem to be properly fitted by the Simple Logistic model. Similarly to the conclusions of the original study the diffusion throughout the years of the number of MSs presents an S-shaped behavior and the Gompertz model predicts a higher amount of IMSs at the saturation level (which is in line with the original conclusions).

ACS Style

Mónica Cabecinhas; Pedro Domingues; Paulo Sampaio; Pedro M. Arezes. Revisiting Diffusion Models: Portuguese Integrated Management Systems Evolution. Developments in Advanced Control and Intelligent Automation for Complex Systems 2019, 661 -675.

AMA Style

Mónica Cabecinhas, Pedro Domingues, Paulo Sampaio, Pedro M. Arezes. Revisiting Diffusion Models: Portuguese Integrated Management Systems Evolution. Developments in Advanced Control and Intelligent Automation for Complex Systems. 2019; ():661-675.

Chicago/Turabian Style

Mónica Cabecinhas; Pedro Domingues; Paulo Sampaio; Pedro M. Arezes. 2019. "Revisiting Diffusion Models: Portuguese Integrated Management Systems Evolution." Developments in Advanced Control and Intelligent Automation for Complex Systems , no. : 661-675.

Journal article
Published: 21 January 2019 in Journal of Industrial Engineering and Management
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Purpose: This paper aims at identifying obstacles, benefits, leading practices and lessons learned in the transition/certification of the revised standard for quality management systems ISO 9001:2015 for organizations in various sector, countries and spanning a range of sizes.Design/methodology/approach: Based on literature review and inputs from experts in management systems certification, a quantitative survey was launched in Portugal, Romania, Switzerland, and Turkey in April 2018, addressed at quality and organizational managers and CEOs from ISO 9001:2015-certified organizations by certification bodies partners of the leading International Quality Network (IQNet). The answers were collected anonymously through an automated online database, until the end of April 2018. The overall response rate was 3.1%, encompassing 222 organizations already certified according to ISO 9001:2015.Findings: The surveyed organizations reported significant benefits from ISO 9001:2015 implementation. Only 3.9% of the respondents considered the 3-year transition period (from September 15, 2015, to September 15, 2018) as too short. The respondents’ organizations attended ISO 9001:2015 training and seminars, and collected information from websites, newsletters, books and interpretation guides and directly from certification bodies. Some (29.8%) relied on their own internal resources for the transition processes, while external consultants supported 22.7%. The respondents considered the adoption of risk-based thinking the major difficulty to be overcome, but simultaneously as the major benefit to be realized. The alignment with other management systems, the increased top management commitment, the identification of risks and opportunities and the knowledge management were also reported as significant benefits.The initial timing when organizations started working on the transition process and the activities carried out seem to differ between countries, while the adjustments performed to the existing management systems seem to differ by sector and size of the organization. The benefits attained by the organizations vary according to the perception regarding the information resources made available and organizations should be aware of the advantages of early planning. The organizations that rated the benefits of ISO 9001:2015 adoption higher considered the information resources as adequate and started working with ISO 9001:2015 at an earlier stage, while those that rated the benefits lower stated that the information resources were made available too late. The organizations that successfully managed the ISO 9001:2015 transition/certification process were the ones that attended ISO 9001:2015 training courses and seminars and got useful information from their certification body.This research highlights the relevance of the geographical context, of the organization size and the sector for successful adoption of ISO 9001:2015. The identification and promotion of resources that led to the highest benefits are worth pursuing. The replication of this study can add a time perspective and the assessment if these perceptions are expected to materialize into tangible results such as cost benefits and higher customer satisfaction.Research limitations/implications: Due to the novelty of ISO 9001:2015, these results should be subjected to additional validation and longitudinal analyses. Although measures have been taken to minimize possible bias errors from both non-respondents’, and respondents’ subjectivity, these limitations of the survey methodology should be acknowledged.Practical implications: The findings of this research provide standardization and certification bodies and quality management systems practitioners with leading practices in the implementation of ISO 9001:2015 and guidance for an efficient and effective transition/adoption.Originality/value: This investigation contributes to the ISO 9001:2015 body of knowledge by mapping the transition/certification processes with a multi-country perspective. The results empirically validate the potential value of transitioning or adopting ISO 9001:2015 and give insights on the implementation methodologies, leading practices to follow, difficulties to overcome and benefits to realize, to maximize the success of ISO 9001:2015 adoption.

ACS Style

Luis Miguel Ciravegna Martins Da Fonseca; José Pedro Domingues; Pilar Baylina Machado; Deane Harder. ISO 9001:2015 adoption: A multi-country empirical research. Journal of Industrial Engineering and Management 2019, 12, 27 -50.

AMA Style

Luis Miguel Ciravegna Martins Da Fonseca, José Pedro Domingues, Pilar Baylina Machado, Deane Harder. ISO 9001:2015 adoption: A multi-country empirical research. Journal of Industrial Engineering and Management. 2019; 12 (1):27-50.

Chicago/Turabian Style

Luis Miguel Ciravegna Martins Da Fonseca; José Pedro Domingues; Pilar Baylina Machado; Deane Harder. 2019. "ISO 9001:2015 adoption: A multi-country empirical research." Journal of Industrial Engineering and Management 12, no. 1: 27-50.

Journal article
Published: 01 January 2019 in International Journal of Productivity and Quality Management
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ACS Style

Dominik Zimon; José Pedro Teixeira Domingues. Impact of implementation of ISO 22000 on food safety throughout the supply chain: Insights from Poland, Slovakia & Portugal. International Journal of Productivity and Quality Management 2019, 1, 1 .

AMA Style

Dominik Zimon, José Pedro Teixeira Domingues. Impact of implementation of ISO 22000 on food safety throughout the supply chain: Insights from Poland, Slovakia & Portugal. International Journal of Productivity and Quality Management. 2019; 1 (1):1.

Chicago/Turabian Style

Dominik Zimon; José Pedro Teixeira Domingues. 2019. "Impact of implementation of ISO 22000 on food safety throughout the supply chain: Insights from Poland, Slovakia & Portugal." International Journal of Productivity and Quality Management 1, no. 1: 1.

Journal article
Published: 29 November 2018 in International Journal of Quality & Reliability Management
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Purpose The purpose of this paper is to dissect the diffusion of the number of organizations that implemented multiple management systems (MSs), considering the International Organization for Standardization (ISO) 9001, ISO 14001 and OHSAS 18001 standards (quality, environment and safety) in the South European countries: Italy, Portugal and Spain. In addition, based on the data collected, forecasting models were developed to assess at which extent the multiple certifications are expected to occur in each studied country. Design/methodology/approach Data concerning the evolution of the amount of multiple MSs in Italy, Portugal and Spain were collected for the period between 1999 and 2015. The behavior of the evolution of the number of MSs over the years was studied adopting both the Gompertz and the Logistic models. The results obtained with these two models were compared and analyzed to provide a forecast for the next years. Findings The diffusion throughout the years of the number of MSs presents an S-shaped behavior. The evolution of the amount of MSs in countries with a lower saturation level are properly fitted by the Gompertz model whereas the Logistic model fits more accurately when considering countries with a larger saturation level. Research limitations/implications The data related to the early years are not available in some of the countries. To overcome this shortcoming missing data were extrapolated from the data set provided by the annual ISO survey. Additionally, the integration level attained by each company was not assessed and, on this regard and in the scope of this paper, an integrated management system is understood as implemented when organizations have multiple MSs implemented. Practical implications The results provide a cross-sectional portrayal of the diffusion of MSs certifications in the South European countries and enable a forecast for the trend in the next years. Originality/value This study aims for the first time, to the best of the authors’ knowledge, to analyze the diffusion of multiple MSs throughout the years.

ACS Style

Mónica Cabecinhas; Pedro Domingues; Paulo Sampaio; Merce Bernardo; Fiorenzo Franceschini; Maurizio Galetto; Maria Gianni; Katerina Gotzamani; Luca Mastrogiacomo; Alfonso Hernandez-Vivanco. Integrated management systems diffusion models in South European countries. International Journal of Quality & Reliability Management 2018, 35, 2289 -2303.

AMA Style

Mónica Cabecinhas, Pedro Domingues, Paulo Sampaio, Merce Bernardo, Fiorenzo Franceschini, Maurizio Galetto, Maria Gianni, Katerina Gotzamani, Luca Mastrogiacomo, Alfonso Hernandez-Vivanco. Integrated management systems diffusion models in South European countries. International Journal of Quality & Reliability Management. 2018; 35 (10):2289-2303.

Chicago/Turabian Style

Mónica Cabecinhas; Pedro Domingues; Paulo Sampaio; Merce Bernardo; Fiorenzo Franceschini; Maurizio Galetto; Maria Gianni; Katerina Gotzamani; Luca Mastrogiacomo; Alfonso Hernandez-Vivanco. 2018. "Integrated management systems diffusion models in South European countries." International Journal of Quality & Reliability Management 35, no. 10: 2289-2303.

Journal article
Published: 31 July 2018 in Quality Innovation Prosperity
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Purpose: With the transition period for ISO 9001 certified organisations to migrate to the 2015 edition ending 15th September 2018, this investigation aims to evaluate the status of ISO 9001:2015 transition process and provide useful knowledge on the corresponding motivations, benefits, and success factors.Methodology/Approach: An empirical study of more than 300 Portuguese organisations ISO 9001 certified, or in certification process, encompassing a wide range of activities sectors, was carried out.Findings: As of May 2017, 19% of the respondents already have ISO 9001:2015 certification and all the remaining one’s plan to complete the process in time. The principal reported benefits are risk-based thinking, mapping of the organisational context, and stakeholder identification. Simultaneously those were the issues that required more attention and effort to be mastered and implemented. Additionally, there is evidence that ISO 9001:2015 enhances both internal and external organisational issues and generates benefits for all the researched dimensions. Based on the respondents’ responses, organisations who claimed that external motivations were the primary drivers to ISO 9001:2015 implementation systematically rate higher all the benefits when compared with the rating ascribed by those organisations who claimed internal motivations. Moreover, it is possible to conclude that the perceived benefits from ISO 9001:2015 implementation and certification seem to be strongly influenced by two primary dimensions: the (smaller) organisation size and the (lesser) international presence.Research Limitation/implication: Due to ISO 9001:2015 novelty, the results of this investigation should be subject to future confirmation and replicated in other countries to allow a generalisation of the conclusions. Since the survey is based on the perceptions of the organisation’s Managers, there is a potential response bias risk that should be acknowledged.Originality/Value of paper: With more than 1.2 million ISO 9001 certified organisation worldwide, this a highly relevant issue both for organisations, practitioners and academics. Due to ISO 9001:2015 novelty, this investigation aims to fill this research gap.

ACS Style

Luis Miguel Fonseca; José Pedro Domingues. Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors. Quality Innovation Prosperity 2018, 22, 16 -46.

AMA Style

Luis Miguel Fonseca, José Pedro Domingues. Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors. Quality Innovation Prosperity. 2018; 22 (2):16-46.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Domingues. 2018. "Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors." Quality Innovation Prosperity 22, no. 2: 16-46.

Journal article
Published: 19 July 2018 in Sustainability
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The move towards a new Circular Economy (CE) economic model has been advocated and supported in Portugal, however, there is limited research on this topic. To address this gap, a quantitative research based on an online survey was carried out among 99 Portuguese organizations, encompassing a wide range of sectors and sizes. The results show that CE is regarded as a strategic and relevant issue for profitability and value creation. Furthermore, the perception that it requires the adoption of new business models in addition to the classical “reduce, reuse and recycle” approach is growing. Moreover, based on the hypotheses raised, results suggest that the level of CE adoption is positively impacted by the status of the EMS (Environmental Management System) certification and the willingness to improve the environmental performance and achieve a sustainable business model. However, CE activities are still relatively modest and a friendlier context (fiscal, legal, organizational, etc.) and the stronger support from supply chain agents and consumers are required. Future research should focus on how to design and shape the transition from a linear to a CE economy and to ascertain if the positive attitude towards CE is materialized in changing the way business is done.

ACS Style

Luis Miguel Fonseca; José Pedro Domingues; Maria Teresa Pereira; Florinda Figueiredo Martins; Dominik Zimon. Assessment of Circular Economy within Portuguese Organizations. Sustainability 2018, 10, 2521 .

AMA Style

Luis Miguel Fonseca, José Pedro Domingues, Maria Teresa Pereira, Florinda Figueiredo Martins, Dominik Zimon. Assessment of Circular Economy within Portuguese Organizations. Sustainability. 2018; 10 (7):2521.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Domingues; Maria Teresa Pereira; Florinda Figueiredo Martins; Dominik Zimon. 2018. "Assessment of Circular Economy within Portuguese Organizations." Sustainability 10, no. 7: 2521.

Conference paper
Published: 01 May 2018 in Proceedings of the International Conference on Business Excellence
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The concept of Circular Economy is an emerging topic and the European Union has established a European Circular Economy Strategy in 2015. Although this concept originates from Europe, there is also an increased attention to the Circular Economy in China and the country has implemented regulatory controls in that regard. The scientific interest on this issue has been increasing and a great deal of research articles has been published in the soundest scientific journals recently. The concept of Circular Economy aims to address the need to pursue economic growth, while protecting the environment (including existing resource limitations and pollution prevention), and paying attention to societal and people needs and expectations. The adoption of Circular Economy can generate considerable tangible and intangible benefits such as new opportunities for co-operation, access to markets and innovation of products and services and, simultaneously, improving the environmental performance and mitigating the risks of resource scarcity. This creates value for the companies and their stakeholders and contributes to enduring success. To assess if the Portuguese citizens and companies support and adopt a “Circular Economy behavior”, an online survey was carried out amongst ISEP - P. Porto population, yielding more than 200 valid responses (65% of the total responses were provided by students). Based on the survey outputs (assessment supported in a 5 point Likert type scale), the following conclusions can be drawn: Most respondents agree that it is beneficial both for the environment and the economy the adoption of production systems based on used products and parts reuse and recycling; There is also agreement that the selective collection of waste should be the base to develop new products and there is significant support for a “zero waste economy” in which all used products or materials are reused or recycled. However, the respondents consider that the Portuguese citizens do not always segregate and deposit their waste in the appropriate waste containers and the same applies to companies that do not segregate and manage their waste adopting a systematically environmentally responsible approach. Moreover, they consider that the Portuguese legislation only mildly supports the adoption, both from citizens and companies, of environmental friendly practices. These conclusions reinforce the need to strengthen Circular Economy concepts and approaches within the Portuguese government, citizens, and companies.

ACS Style

Luis Miguel Fonseca; José Pedro Teixeira Domingues. Adoption of Circular Economy concepts and practices by Portuguese Citizens and Companies. Proceedings of the International Conference on Business Excellence 2018, 12, 374 -385.

AMA Style

Luis Miguel Fonseca, José Pedro Teixeira Domingues. Adoption of Circular Economy concepts and practices by Portuguese Citizens and Companies. Proceedings of the International Conference on Business Excellence. 2018; 12 (1):374-385.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Teixeira Domingues. 2018. "Adoption of Circular Economy concepts and practices by Portuguese Citizens and Companies." Proceedings of the International Conference on Business Excellence 12, no. 1: 374-385.

Journal article
Published: 30 April 2018 in Fibres and Textiles in Eastern Europe
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Improving the concept of supply chain management and consideration of the environmental aspects and impacts on it, is the basis for the development of enterprises operating in the textile industry. It should be emphasised that the issue of sustainable supply chain management, due to its inherent complexity, requires continuous analysis of the situation of internal and external decision-making and is burdened with greater or lesser risk concerning the choice of strategy and resource allocation. Therefore supply chain management should be supported by a variety of instruments to streamline organisational structures and processes. These activities should be planned in detail and adapted to the specific nature of the industry. With this in mind, the aim of this article is to develop guidelines for the concept of sustainable supply chain management in the textile industry.

ACS Style

Dominik Zimon; Pedro Domingues. The proposal concept of improving the sustainable management of supply chains in the textile industry. Fibres and Textiles in Eastern Europe 2018, 26, 8 -12.

AMA Style

Dominik Zimon, Pedro Domingues. The proposal concept of improving the sustainable management of supply chains in the textile industry. Fibres and Textiles in Eastern Europe. 2018; 26 (2(128)):8-12.

Chicago/Turabian Style

Dominik Zimon; Pedro Domingues. 2018. "The proposal concept of improving the sustainable management of supply chains in the textile industry." Fibres and Textiles in Eastern Europe 26, no. 2(128): 8-12.

Journal article
Published: 10 April 2018 in The TQM Journal
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Purpose ISO 9001:2015 edition, by adopting modern management and quality approaches, can foster the application of continuous improvement (CI) methodologies. The purpose of this paper is to assess the level of utilization of Kaizen and other CI methodologies within Portuguese ISO 9001 certified organizations, namely, amid organizations that have already implemented ISO 9001:2015. Design/methodology/approach After the literature review, a quantitative research, supported on an online survey, was adopted. The survey yielded 309 valid responses (response rate 18 percent) encompassing 71 organizations already certified against ISO 9001:2015 and the remaining 238 against ISO 9001:2008. The results of the statistical analysis performed were reviewed with a focus group of five quality and organizational excellence managers. Findings The results show a mildly use of Kaizen, Lean and Six Sigma (SS) by Portuguese ISO 9001 certified organizations, which is increase when compared to previous studies. The sample of organizations that are already certified by ISO 9001:2015 have mean and median levels of customer improvement methodologies adoption (Lean, Kaizen, SS) higher than those that are still certified against ISO 9001:2008. However, the Kruskal-Wallis test showed that these differences are not statistically significant. Concerning the adoption of these methodologies by activity sector, the sample median values seem to suggest that Lean and SS are more commonly adopted in the industry than in the services, but according to the Kruskal-Wallis test these differences are not statistically significant. Checklists, plan-do-check-act cycle and process diagrams, followed by DMAIC, are the quality tools that are most frequently adopted. A high workload due to the transition process for ISO 9001:2015 and the lack of qualified people were suggested as possible explanations for these results by the Expert Focus Group. Research limitations/implications The study is restricted to ISO 9001 certified organizations in Portugal and due to the short time since ISO 9001:2015 implementation it should be considered as having an explanatory nature and subject to future confirmation. Originality/value This study on the application of CI methodologies between ISO 9001:2015 and ISO 9001:2008 certified organizations contributes to the Kaizen and CI body of knowledge and provides inputs to the organizations and professionals that aim to successfully apply it.

ACS Style

Luis Miguel Fonseca; José Pedro Teixeira Domingues. The best of both worlds? Use of Kaizen and other continuous improvement methodologies within Portuguese ISO 9001 certified organizations. The TQM Journal 2018, 30, 321 -334.

AMA Style

Luis Miguel Fonseca, José Pedro Teixeira Domingues. The best of both worlds? Use of Kaizen and other continuous improvement methodologies within Portuguese ISO 9001 certified organizations. The TQM Journal. 2018; 30 (4):321-334.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Teixeira Domingues. 2018. "The best of both worlds? Use of Kaizen and other continuous improvement methodologies within Portuguese ISO 9001 certified organizations." The TQM Journal 30, no. 4: 321-334.

Website
Published: 14 March 2018 in Occupational Safety and Hygiene VI
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ACS Style

C. Saraiva; P. Domingues; Paulo Sampaio; P. Arezes. Latest efforts aimed at upgrading the IMS-MM. Occupational Safety and Hygiene VI 2018, 189 -194.

AMA Style

C. Saraiva, P. Domingues, Paulo Sampaio, P. Arezes. Latest efforts aimed at upgrading the IMS-MM. Occupational Safety and Hygiene VI. 2018; ():189-194.

Chicago/Turabian Style

C. Saraiva; P. Domingues; Paulo Sampaio; P. Arezes. 2018. "Latest efforts aimed at upgrading the IMS-MM." Occupational Safety and Hygiene VI , no. : 189-194.

Journal article
Published: 12 March 2018 in Sustainability
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The purpose of this paper is the assessment of the ISO 14001:2015 transition process among Portuguese ISO 14001 certified organizations, including those that successfully have already achieved ISO 14001:2015 certification. A considerable number of the surveyed companies proceeded with the transition to the ISO 14001:2015 by introducing slight adjustments and were supported by external consultants. Nearly all of the respondent companies (97%) intend to transition until 15th September 2018. The highest ranked reported benefit is the “integrated approach with other management sub-systems” with a well-consolidated perception from the surveyed companies. This is aligned with the ISO 14001:2015 goal of improving the compatibility of management standards supported on the Annex SL. “Alignment with business strategy”, “improved top management commitment” and “improved internal and external communication” are also perceived to obtain significant benefits from ISO 14001:2015. The statistical tests carried out (Kruskal–Wallis) confirmed that the perception of some achieved ISO 14001:2015 certification benefits is dependent on the size of the organization. Concerning the motivations to proceed with certification, results suggest that there is not a particular company profile that is compelled to certify their EMS based on a specific type of motivation (Internal or External). Due to ISO 14001:2015 novelty, these exploratory results should be subjected to additional research confirmation.

ACS Style

Luis Miguel Fonseca; José Pedro Domingues. Exploratory Research of ISO 14001:2015 Transition among Portuguese Organizations. Sustainability 2018, 10, 781 .

AMA Style

Luis Miguel Fonseca, José Pedro Domingues. Exploratory Research of ISO 14001:2015 Transition among Portuguese Organizations. Sustainability. 2018; 10 (3):781.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Domingues. 2018. "Exploratory Research of ISO 14001:2015 Transition among Portuguese Organizations." Sustainability 10, no. 3: 781.

Journal article
Published: 18 September 2017 in Procedia Manufacturing
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Suppliers have an increasing role in the automotive industry and Quality Management Standards (QMS) are key requirements to ensure a competent supplier network, with properly selected and qualified suppliers. By surveying IRCA registered auditors concerning ISO 9001:2015 certified organizations, this research highlights the need for the automotive industry OEM and Suppliers to properly monitor the organizational (internal and external) context and identify the key issues that affect the ability of their QMS to deliver quality products, and to plan, design, implement and control change in an effective and timely manner, within the whole supply chain.

ACS Style

Luis Miguel Fonseca; José Pedro Domingues. Reliable and Flexible Quality Management Systems in the Automotive Industry: Monitor the Context and Change Effectively. Procedia Manufacturing 2017, 11, 1200 -1206.

AMA Style

Luis Miguel Fonseca, José Pedro Domingues. Reliable and Flexible Quality Management Systems in the Automotive Industry: Monitor the Context and Change Effectively. Procedia Manufacturing. 2017; 11 ():1200-1206.

Chicago/Turabian Style

Luis Miguel Fonseca; José Pedro Domingues. 2017. "Reliable and Flexible Quality Management Systems in the Automotive Industry: Monitor the Context and Change Effectively." Procedia Manufacturing 11, no. : 1200-1206.