Nowadays, modern education is incredibly diverse. Each university or school uses different successful approaches, such as peer learning, flipped teaching, building Fab Labs, Makerspases and opening University-Based Incubators. Despite the many approaches, mindsets, techniques and tools available in education, there is not a universal formula for what should be included in the educational infrastructure, or which tools are the most effective. These questions are "wicked", complex and unclear. The design thinking approach can help us transition from knowledge space to the concept space to effectively utilizing it. This paper provides an overview of several popular approaches and tools that have proven effective in higher education. Furthermore, this paper aims to inspire future research, utilizing the design thinking tool known as "desktop research." Through review and reflection, we aim to understand the effectiveness of the needfinding approach and its potential to uphold the integrity of the university and fulfill its initial mission.