The growth of eating lunch purchased out of the home has led to an increased need for pre-packaged food-to-go products. Single-use plastic packaging is frequently chosen for its food safety and convenience attributes; however, the material format is under scrutiny due to concerns over economic waste and environmental impact. A circular economy could transform linear make-use-dispose supply chains into circular systems, ensuring the cycling of valuable plastic resources. However, there has been limited research into how consumers will behave within circular economic systems. Understanding consumer behaviour with packaging disposed out of the home could aid designers in developing solutions society will adopt in the transition to a circular economy. This study evaluates the application of behaviour research methods, and the behavioural insight outputs, with stakeholders from the UK food-to-go packaging supply chain. A novel co-design workshop and business origami technique allowed multiple stakeholder groups to collaboratively discuss, evaluate, and plan how consumer behaviour techniques could be used within their supply chain packaging development process. Although all stakeholders identified strengths in incorporating behaviour studies into the development process, providing essential knowledge feedback loops, barriers to their application include the cost and time to implement, plus the existing inconsistent UK waste infrastructure.
Remote ethnography requires the observation of human interaction in the natural world without the researcher being present. Well-established in industrial and user experience design remote ethnography provides insight into the user's behaviour whilst completing a specific task in a defined environment. Designers in established fields such as Design for Sustainable Behaviour have applied this behavioural understanding to develop interventions to positively adapt unsustainable behaviours. Existing research techniques have evidenced limitations in fully understanding consumer packaging disposal behaviour, with a clear gap in behavioural insights with packaging used out of the home. A novel mixed-methods approach was developed using remote ethnography to explore consumer food-to-go packaging disposal behaviour out of the home, providing insights which could be evaluated for their application within the packaging development process. In explaining the new methodological approach, this paper (a) proposes a mixed-methods approach by which packaging developers can better understand packaging disposal behaviour out of the home, (b) explains this research method in the context of a food-to-go packaging disposal case study and (c) evaluates the value of the mixed-methods approach within the food packaging development process.
24 June 2025 in Proceedings of the 6th Product Lifetimes and the Environment Conference (PLATE2025)
The rapid advancement of technology, coupled with global digitalisation and the growing demand for innovative consumer electronics, has led to a dramatic increase in the production and consumption of electrical and electronic equipment (EEE). This trend has raised significant concerns regarding the sustainability of EEE usage, particularly in terms of their obsolescence, disposal, and environmental impact. Addressing these concerns, this study surveyed 600 undergraduate students, who reported on 14 different types of EEE, to explore the reasons for obsolescence (RQ1), the most common methods of managing obsolete devices based on their types (RQ2), and students’ awareness of alternative waste management methods (RQ3). Results were reported using frequencies and percentages. Findings reveal that obsolescence is mainly driven by “broken beyond repair,” “worn-out technology,” “outdated technology,” and “lack of required functions,” indicating that absolute and technical obsolescence are the primary factors. The most common way of dealing with obsolete devices is to “keep it” across all device types, with “throwing away” emerging as another frequent method for electrical devices. More than half of the students are aware of accessible alternatives, such as “online sales” and “charity donations,” though irregular or infrequent options tend to have lower awareness levels. This study highlights the behavioural trends and gaps in awareness among students regarding EEE obsolescence and disposal, emphasising the importance of promoting sustainable practices and raising awareness about accessible waste management alternatives.
People in the western world are now living in a service economy due to a general economic shift from making products to providing services. In addition, services are being increasingly embodied in the products we buy. Thus far this has been driven by business motives rather than environmental concerns, as by adding services to their products companies can obtain higher producer-customer interaction and increase competitive advantage. But, there are a growing number of practitioners who are looking to systems and service approaches as a means of achieving consumer value alongside greater sustainability improvements. In these approaches consumer need and value is addressed in place of product functions. Impacts that affect the sustainability of a product occur across its entire life cycle, including material selection, use and end-of-life. Systems and services provide an opportunity to reduce life-cycle impacts. This chapter provides an overview of systems and service design in the circular economy as well as case studies from the field. <!----> <!----> <!----> <!---->