This paper assesses the performance of waste heat recovery from commercial kitchen wastewater in practice. A pilot study of heat recovery from the kitchen at Penrhyn Castle, a tourist attraction in North Wales (UK), is outlined. The pilot heat recovery site was designed and installed, comprising a heat exchanger, recirculation pumps, buffer tank and an extensive temperature/flow monitoring system for performance monitoring of the waste heat recovery system. Continuous monitoring was conducted for a period of 8 months, covering the 2022 tourist season. The recovered heat from the kitchen wastewater preheats the incoming cold freshwater supply and consequently reduces the amount of energy consumed for subsequent water heating. Retrofitting the pilot heat recovery system to the kitchen drains resulted in a heat saving of 240 kWh per month on average, a reduction of 928.8 kg CO₂e per year, and a payback period for the investment costs of approximately two years, depending on the cost of energy supply. The presented results illustrate the potential of this form of renewable heat in reducing the carbon footprint of water heating activities in buildings and the hospitality sector.