The global spread and use of the internet and mobile phones has contributed to the development of digital payments. Despite its growth potential, until now there is a lack of research providing a comprehensive synthesis and analysis of factors affecting the use, adoption, and acceptance of digital payment methods. This study aims to address this gap by providing a comprehensive review of the related literature retrieved from Scopus and Web of Science databases. Following a systematic method, a final sample of 193 research articles was identified and analysed. The results highlight that a single theory has failed to comprehensively explain the complex nature of electronic payment adoption. The key limitation of the existing theories is their inability to consider the role of social and cultural facets in the adoption of new technology. While literature reviews are a widespread practice in business studies, there are scant reviews that use the systematic review methodology that aggregates knowledge using clearly defined processes and criteria. This is the first systematic review on electronic payment adoption, which structures the existing knowledge and provides directions for future research.

The aim of this study is to synthesize the rapidly increasing literature on privacy and security risk of digital payment. By reviewing 591 studies, the literature on this topic was evaluated using a bibliographical approach to highlight the intellectual development of the field and recommend potential research directions in this still-emerging field. According to our assessment, academics have continued to focus on perceived privacy and security, while more multigroup analyses based on subdimensions of risk are needed. In addition, the vast majority of studies have not considered the inter-relationship between risk attributes. We analyse the potential causes of the lack of research diversity and provide additional suggestions to improve digital payment research in the future. This study will be valuable for academics, analysts, regulators, practitioners, and investors.

Disruptive technology, blockchain is propelling a technological intervention in healthcare due to its unique features and advantages. The healthcare industry is migrating to Health 4.0. Therefore, peer-to-peer (P2P) transactions in a decentralized and distributed manner make blockchain more lucrative to serve the needs of the healthcare industry of today. The revolutionary system blockchain has been discussed in the field of healthcare over the past five years. Hence, a systematic investigation of the existing body of knowledge concerning blockchain research in the healthcare domain is essential. The motivation of this study is to support further study based on the current research trend analysis through graphical visualization and analysis of the bibliographic material. Therefore, this study maps the expansion of scientific and academic research conducted concerning blockchain relevant to healthcare by utilizing a bibliometric analytic method to understand the state of the art. Bibliometric statistics have been utilized to analyze current scientific articles published in the Scopus database from 2016 to 2019. In addition, an overview of the publication trends over the first three months of 2020 has been undertaken to understand the research trend for the current year so far. The study serves the purpose of mapping research development trends in this area. The outcome discovered some beneficial insights such as the yearly trend of publications, top listed authors, institutes, countries and publishers from around the world. Moreover, this paper assists scholars to develop a theoretical framework to provide a primary source of reference in this field for further study of blockchain technology in the healthcare domain.

Based on the social exchange theory, the current study aimed to develop and test a conceptual model that integrates the relationships among internal marketing dimensions (i.e., supportive and participative leadership, training and development, information and communication, and selection and appointment) and job satisfaction in the banking sector of Saudi Arabia, particularly during the COVID-19 pandemic. We collected data from 329 employees working in different private and public banks in Riyadh, Saudi Arabia. Overall, the findings confirmed the significant and positive effects of supportive and participative leadership, training and development, information and communication, and selection and appointment on employees’ job satisfaction. The current research contributes to the understanding of the broad role played by internal marketing practices in maintaining the job satisfaction of banking sector employees, during and possibly after the COVID-19 pandemic.

There has been an increasing number of Middle Eastern immigrants arriving in Malaysia over the last decade due to political and economic instability in their countries. Given their somewhat ambiguous living conditions and residence status here (e.g. legal, illegal, refugee, etc.), it is imperative to understand their situation in-depth. One of the most important aspects that impact the living conditions of these immigrants is health; accordingly, in this research, we attempted to discover the extent and factors of Middle Eastern immigrants’ satisfaction with the Malaysian healthcare system and its facilities. In this cross-sectional study, we used a questionnaire to collect data from 219 respondents both online and in-person. Various statistical methods were employed to analyze the data, including descriptive analysis, Pearson’s correlation, and multiple regression. The findings indicate a slight dissatisfaction among Middle Eastern immigrants with respect to the Malaysian healthcare system, due to the cost of health services and communication barriers. The results also highlight that marital status, monthly income, awareness of services, Malay language proficiency, and culture are factors that impact immigrants’ perception of the quality of healthcare services. Therefore, this study provides valuable insights into this important group of immigrants in terms of their experience in public and private healthcare facilities that shape their opinions and satisfaction with the Malaysian healthcare system.

Firms' big data analytics capabilities (BDAC) are vital for firms to be more successful than their competitors over a long period. Although much literature has proven the relationship between BDAC and firms' competitiveness, there is a limited discussion on the precise degree to which sort of BDAC profiles are flawless. This paper segregates BDAC profiles for Malaysian manufacturing firms into three clusters which are low, medium and high performers in the level of leveraging BDAC. This paper aims to answer two research questions: 1) are there three clusters of firms in exercising BDAC? and 2) would the firm with a high level of BDAC accomplish better firm performance? An analysis of variance (ANOVA) demonstrates that these three clusters differ significantly in achieving firm performance. The finding recommends that manufacturers with exercising a high level of BDAC resources were probably outperforming other competitors to achieve greater firm performance. The implications of the study to academicians, policymakers and industry players have been discussed in this article and followed by, the research limitations, as well as recommendations for future study and conclusion, have been elaborated in the last session.