The effective occupational health and safety management system is aimed to reduce risks of injuries and occupational ill health in the organisation. The relation between occupational health and safety management and organisational performance has already been researched and established by some researchers. By creating safe and healthy environment, top management invests in optimal business conditions with agile work power that can fully contribute to achieving company goals, but the expected results and achievement of set goals may vary depending on stress-related working climate. The influence of stress factor as mediator between occupational health and safety management and organisational performance was a subject of research that is shown in this paper. A survey concerning constructs related to the topic was carried out in Serbia, and the results of the survey were analysed using structural equation modeling (SEM). The results of the research proved that occupational health and safety management system has a direct impact on employees' stress, and their stress has a significant, mediating, influence on organisational OHS performance.

Nowadays, in terms of trading on the world scale, to foresee a natural gas consumption represents an essential activity. In the first part, the paper examines the current state of the Serbian natural gas sector and methodology applied...

The orientation towards equity and quality in education clearly imposes the need for individual approach to each student separately. This situation is especially pronounced in the higher education institutions of applied studies in the field of technology, whose primary goal is very often individual training for use of highly specialized software and hardware tools. In such a situation it is necessary to move away from classical ex-cathedra methodology, and to develop student-centred learning environments. The multi-frontal teaching method was until now experimentally analyzed at the level of primary and secondary education in Serbia, where it shows results that suggest additional research is warranted. The research presented in this paper aims to investigate the effectiveness of this method applied in higher education institution of applied studies in the domain of technology. Results of the conducted research indicate that the application of the multi-frontal teaching method shows a positive effect on students' performance, self-efficacy and overall sense of personal gain and satisfaction.

Cost calculation is of huge importance both for determining a rational and competitive price of the product and preparation of offers according to customer's demand, where deadlines for sending offers are limited. In individual and small batch produc...

Processes in the health sector include diagnostics, treatment, rehabilitation, prevention, education of patients, and all other interactions between qualified medical personnel and patients. Interpersonal processes pertain to the psychosocial aspect of said activities and include variables that describe communication, continuity, patient awareness, and the degree of patient involvement and influence the performance of health institutions in primary health care (PHC). The dimensions of importance for researching the influence of indicators of interpersonal processes on the performance of PHC organizations were identified, taking into account the underlying theory and specifics and characteristics of PHC. This paper studies the influence that patient-centeredness, as a dominant dimension that encompasses interpersonal processes, has on effectiveness, i.e., outcomes presented through health-related quality of life (HRQOL). Data on the factors of importance for this research subject were collected in the Republic of Serbia, while data analysis was carried out using partial least squares structural equation modeling (PLS-SEM). The research results show a complex relationship between indicators of interpersonal processes, highlight the importance of this group of processes for increasing the effectiveness of PHC organizations, and demonstrate the influence of interpersonal processes on the performance of PHC organizations.

Rebranding has emerged as a complex organizational phenomenon, particularly in service contexts where value is created through interactive and process-based relationships. Despite extensive research in branding, the role of core service characteristics in shaping the rebranding process remains insufficiently examined. This study therefore investigates how intangibility, inseparability of production and consumption, heterogeneity, and perishability influence the rebranding process in service organizations, with particular attention to variations in the patterns and intensity of their influence across different service contexts. A mixed-methods research design was employed, combining semi-structured interviews with twelve purposively selected senior branding professionals and quantitative analysis of expert assessments using nonparametric statistical techniques appropriate for exploratory research. The findings indicate that core service characteristics are relevant to the rebranding process and contribute to its qualitative distinctiveness in comparison with the rebranding of physical goods. However, their influence is not uniform: intangibility and heterogeneity emerge as consistently strong and stable factors, whereas inseparability and perishability exhibit more variable and context-dependent patterns. Furthermore, the type of service industry is identified as an analytical condition systematically associated with these differentiated forms of influence. The study contributes by conceptualizing rebranding in service organizations as a context-sensitive and process-oriented phenomenon. It shows that core service characteristics do not influence rebranding uniformly but through differentiated patterns that vary across service-industry contexts. These findings extend the theoretical understanding of rebranding and support a more nuanced approach to strategic decision-making in service-based brand management.