For the time being, companies and organisations are being forced to compete in utterly complex and globalised environments, facing massive natural, economic, and technological challenges on a daily basis. Addressing these challenges would be impossible without a proper approach that helps them identify, measure, understand, and control the performance of their organisations. Lean principles and techniques rise as a solution. This paper justifies and proposes the use of lean principles and techniques to identify key performance indicators (KPIs) in project-based organisations based on their organisational and operational needs. The research focuses mainly on the identification and categorisation of KPIs through a qualitative approach, based on systematic literature review (SLR) of performance indicators, project management, and project success. As a case study, an analysis of relevant information of an R&D and innovation project-based organisation, such as quality manuals, a benchmarking process, internal studies, and surveys regarding what success means for different kinds of stakeholders and for the organisation itself was conducted. As a result, this research is of a high value for project-based organisations, especially those that are not apprised of how to correctly formulate a series of KPIs, or whose path to it is still not clear.

Industrial communication protocols are protocols used to interconnect systems, interfaces, and machines in industrial environments. With the advent of hyper-connected factories, the role of these protocols is gaining relevance, as they enable the real-time acquisition of machine monitoring data, which can fuel real-time data analysis platforms that conduct tasks such as predictive maintenance. However, the effectiveness of these protocols is largely unknown and there is a lack of empirical evaluation which compares their performance. In this work, we evaluate OPC-UA, Modbus, and Ethernet/IP with three machine tools to assess their performance and their complexity of use from a software perspective. Our results show that Modbus provides the best latency figures and communication has different complexities depending on the used protocol, from the software perspective.

Establishing collaboration strategies with interdisciplinary networks in research is a crucial success factor for the companies in any sector, especially in manufacturing for aeronautics. In the aeronautical supply chain, Small and Medium-sized Enterprises (SMEs) lack of these types of alliances with universities and other research institutions, which could give them access to shared and specialized knowledge, may strictly limit those companies to learning from their own experience. One way to break this dynamic for industrial companies is to be an active part of research, development, and innovation centres. In this paper, a study to create new advanced manufacturing centres is presented, centres whose activities are focused on Technology Readiness Levels (TRL) 5–7. The approach is based on a project management methodology, and it is applied to the aeronautical sector in the Basque Country. An initial study of the international experience and state of the art in this type of facility, as well as an analysis of the current socioeconomic environment of the Basque Country are presented. A benchmark study was done to identify the key processes that this centre must promote for this initiative to succeed, or those areas of knowledge that can make or break the initiative. Finally, the results showed a definitive picture for establishing an advanced manufacturing centre in the Basque Country. This work lays both the foundations of knowledge in the sector and the difficulties noted, so it can serve as guidance for similar initiatives.

The criteria that define project success change from one project to another, also from organization to organization, making success contextual for both the project organization and its stakeholders. This paper proposes a way to bridge this gap between what project success means to an organization and to its stakeholders in the context of Research and Development (R&D) projects. To achieve this, the available literature on project success has been analyzed to convert the different aspects identified into tangible units, allowing us to define and analyze the success criteria of a project in different dimensions. Subsequently, using Q-Methodology, which allowed us to determine among subjective opinions of Project Managers (PMs) of a project-based organization and their internal stakeholders, we will determine which criteria, within the previously identified dimensions, they consider as the most important for the success of a project, aiming to identify common success criteria that can be measured and controlled in the projects. Achieving the project goal, customer satisfaction regarding the quality of the activities, and knowledge generation turned out to be the most important criteria for PMs and stakeholders.