This article aims to understand the definition and dimensions of artificial intelligence (AI) literacy. Digital technologies, including AI, trigger organizational affordances in workplaces, yet few studies have investigated employees’ AI literacy. This article uses a bibliometrics analysis of 270 articles to explore the meaning of AI literacy of employees in the extant literature. Descriptive statistics, keyword co-occurrence analysis, and a hierarchical topic tree are employed to profile the research landscape and identify the core research themes and relevant papers related to AI literacy's definition, dimensions, challenges, and future directions. Findings highlight four sets of capabilities associated with AI literacy, namely technology-related, work-related, human-machine-related, and learning-related capabilities, pointing also to the importance of operationalizing AI literacy for non AI professionals. This result contributes to the literature associated with technology management studies by offering a novel conceptualization of AI literacy and link it to the employee's role in digital workplaces. We conclude by inviting researchers to examine the effect of employee-technology interactions on employees’ AI literacy, which might improve the design and use of AI.
1 October 2009 in Journal of Mathematical Psychology
This paper presents a platform called RiPPLE (Recommendation in Personalised Peer-Learning Environments) that recommends personalized learning activities to students based on their knowledge state from a pool of crowdsourced learning activities that are generated by educators and the students themselves. RiPPLE integrates insights from crowdsourcing, learning sciences, and adaptive learning, aiming to narrow the gap between these large bodies of research while providing a practical platform-based implementation that instructors can easily use in their courses. This paper provides a design overview of RiPPLE, which can be employed as a standalone tool or embedded into any learning management system (LMS) or online platform that supports the Learning Tools Interoperability (LTI) standard. The platform has been evaluated based on a pilot in an introductory course with 453 students at The University of Queensland. Initial results suggest that the use of the RiPPLE platform led to measurable learning gains and that students perceived the platform as beneficially supporting their learning.
In this paper, we present the results of an exploratory study that examined the problem of automating content analysis of student online discussion transcripts. We looked at the problem of coding discussion transcripts for the levels of cognitive presence, one of the three main constructs in the Community of Inquiry (CoI) model of distance education. Using Coh-Metrix and LIWC features, together with a set of custom features developed to capture discussion context, we developed a random forest classification system that achieved 70.3% classification accuracy and 0.63 Cohen's kappa, which is significantly higher than values reported in the previous studies. Besides improvement in classification accuracy, the developed system is also less sensitive to overfitting as it uses only 205 classification features, which is around 100 times less features than in similar systems based on bag-of-words features. We also provide an overview of the classification features most indicative of the different phases of cognitive presence that gives an additional insights into the nature of cognitive presence learning cycle. Overall, our results show great potential of the proposed approach, with an added benefit of providing further characterization of the cognitive presence coding scheme.