Invasive alien species (IAS) adversely impact biodiversity, ecosystem functions, and socio-economics. Citizen science can be an effective tool for IAS surveillance, management, and research, providing large datasets over wide spatial extents and long time periods, with public participants generating knowledge that supports action. We demonstrate how citizen science has contributed knowledge across the biological invasion process, especially for early detection and distribution mapping. However, we recommend that citizen science could be used more for assessing impacts and evaluating the success of IAS management. Citizen science does have limitations, and we explore solutions to two key challenges: ensuring data accuracy and dealing with uneven spatial coverage of potential recorders (which limits the dataset's "fit for purpose"). Greater co-development of citizen science with public stakeholders will help us better realize its potential across the biological invasion process and across ecosystems globally while meeting the needs of participants, local communities, scientists, and decision-makers.