Despite the rhetoric of “citizen-first,” which has been tokenized in recent years by the smart city administrations, what it means has long been unclear to many, including the public at large. Put simply, this rhetoric concerns the mindset of the members of a local community and places them at the heart of the smart city initiatives. In order to bring further clarity to this issue under the current neoliberal urbanism, this study aimed to identify the key indicators of citizen-centric smart cities from the perspective of participative governance practices and citizens’ responsibilities. To achieve this aim, this study involved a systematic literature review of the social inclusion indicators for building citizen-centric smart cities. The social inclusion indicators that were formed were verified by practitioners to suit the local contexts of an emerging and developing country, in this case, Malaysia. The findings of the review revealed that: (a) the acceptance of social inclusion indicators was mainly limited to the realm of democratic developed countries, leaders’ understanding of citizenship, the delegation of decision-making power in governance practices, the participative culture of societies, and individual citizens’ self-discipline; (b) the social inclusion indicators may not be welcomed in emerging and developing countries; (c) in the long term, these indicators would shed light on the rise of self-organizing cities that will gain popularity in potential city developments, be it in developed or developing countries.

Whilst a plethora of research exists on the smart cities and project performance evaluations, only few studies have focused on the smart city policy evaluation from the perspective of its acceptance by practitioners. This paper aims to generate insights by evaluating the smart city policy through a developing country case study—i.e., Malaysia. This study employed a questionnaire survey method for data collection and analyzed the data by using Fuzzy Delphi analysis. A group of 40 practitioners was gathered in a focus group discussion through purposive sampling. The main objectives of this survey were to identify the understanding and acceptance levels of the seven smart city domains and respective strategies that are outlined in the Malaysian Smart City Framework. The results disclosed that the practitioners possessed divergent levels of understanding and acceptance in terms of smart city domains. The study participant practitioners accepted all understanding and acceptance objectives of smart economy, living, people, and governance domains (expert agreement 75–92% and threshold d value 0.123–0.188), but rejected all objectives for both smart environment and digital infrastructure domains (expert agreement 55–74% and threshold d value 0.150–0.212). Along with this, acceptance of smart mobility was also rejected (expert agreement 56% and threshold d value 0.245). The findings reveal that considering all opinions expressing dissensus is essential when building more inclusive smart city strategies. This study contributes to the smart city discourse as being one of the first in capturing professional practitioners’ understanding and acceptance on a national level smart city policy by applying the Delphi method in the smart city context. Most importantly, the study informs urban policymakers on how to capture the voices and perspectives of the general public on national and local smart city strategy and initiatives.

Crime is a manifestation of incivility that society attempts to curb, yet faces enormous challenges, as crime is a by-product of urbanization and human advancement. As more agglomeration of the population in cities around the globe, humankind’s safety from being threatened by crime needed to be safeguard to sustain everyday living in cities. Humans’ co-existence with crime and fear of crime in cities vis-a-vis efforts preventing it from occurring has been widely carried out in developed countries. An increasing trend is showing in emerging and developing countries. Therefore, this article provides empirical evidence regarding a safe city program launched in Malaysia. This study aims to identify the factors contributing to the prevention of crime and fear of crime. This study employed a survey questionnaire to 400 pedestrians’ perceptions of Kuala Lumpur city’s central business district. The result showed that prevention methods through the actor of “capable guardians” (i.e., authorities) are effective; however, methods through the actor of “suitable victims” (i.e., communities) is ineffective. Further studies should explore perspective of the actor of “likely offenders” (i.e., criminals) to fill in the gap of safe city program’s effectiveness and sustainability.

Although the exploration of mineral resources and industry can promote economic development, it can also threaten the resilience and well-being of the environment, health, ecosystems, and the comfort of surrounding communities. Therefore, business entities, through corporate social responsibility (CSR) or other activities, can function to balance negative impacts and strengthen sustainable development that can increase the resilience and welfare of the surrounding community. This study aims to develop a resilience model of the local farming community resilience (FCR), which supports the sustainability of agricultural development. The research will be carried out in a community in Southeast Sulawesi, Indonesia. This study measures the resilience of the farmers’ community. To obtain models and instruments that are valid and reliable, the instrument is tested on 295 respondents in 10 villages adjacent to the nickel mining industry using the Partial Least Square-Structural Equation Modelling (PLS-SEM). Out of the 17 items, five dimensions (e.g., economic, social capital, environmental, community competence, and information and communication) are proposed to measure the FCR. Thus, this work presents a complete scale development and can provide policies for governments, particularly in Indonesia. Moreover, the FCR scale might be utilized by different entities (e.g., NGOs, open experts and social group media) to determine the view of genuine clients regarding the association’s CSR execution.

This study aims to analyze the application of good enough governance in considering the citizens’ value propositions that shape smart city societies. This paper applied a quantitative method with cross-country comparisons. Survey data were derived from the World Values Survey. Malaysia was chosen as the main study area, and compared with Indonesia and other countries worldwide. The findings revealed that politics is the value of least concern across all samples. In terms of qualities for children to develop, respondents in both Malaysia and Indonesia were less concerned about imagination and unselfishness. As for materialist versus post-materialist, the ratios of Malaysia and Indonesia were slightly higher than the average; the post-materialist value of free speech was the lowest value chosen. In the long term, all countries are experiencing the trend of moving toward post-materialist societies. To be sustained under the Collective and Adaptive System of smart city societies, good enough governance in Malaysia and Indonesia should consider the cultural context of the Muslim majority, prioritize governance content that allows more space for political participation and free speech, and cultivate the imagination and unselfishness of children. The generated insights underline the critical role that smart societies play in establishing smart cities.

The right to the city concept is widely debated in academic discourse yet ambiguously executed in public discourse. In much of the discussion, the right to the city is advocated as a right that humans should claim—i.e., participating in urban space living. Nonetheless, constraints and limits are imposed on such advocacy, resulting in a tokenized implementation state. With such a background surmounting the COVID-19 pandemic era, this study is aimed at understanding the right to the city propagation and revealing the possible wrongs of such civic advocacy. Multiple cases in Malaysia were selected for analysis and as the discussion context representing the state-of-the-art aspect of right to the city in the context of an emerging country. Two potential misconceptions through the action of right to the city were identified: first, the concept of right to the city has the potential to infringe the centrality of power, which both citizens and the authority have to make clear; second, the lack of a sign of contribution from citizens poses a severe challenge to build a co-created urban space for all. This paper contributes to removing a blind spot—the possible wrong to the right to the city—and provides ideas to achieve authentic citizen participation.