The aim of this study is to reveal the perception of current and future organizational happiness in the context of higher education institutions (HEIs) in a cross-national study, to reveal exploratory scenarios supporting the UN’s sustainable development goals (SDGs). Six dimensions of organizational happiness were considered for this study: Meaning, reliable relationships, positive emotions, engagement, achievement and recognition, and personal and professional development. To do so, Delphi methodology was used. An online survey was addressed to academics and support staff from three HEIs in different countries (Chile, Colombia and Spain), whose answers were analyzed using the Approximation of Qualitative Profiles mathematical technique. The results of this analysis show that there is a favorable prospective for happy workplaces, in all the dimensions for all countries. The implications of this research will serve HEIs’ human management practitioners to formulate effective policies for sustainable workplaces based on organizational happiness.

Purpose – The purpose of this paper is to study the European Foundation for Quality Management (EFQM) model self-assessment using a questionnaire approach in eight university administrative services. Design/methodology/approach – Case study methodology on eight services provided by a public university in Spain. Findings – The findings show the steps that an administrative service may follow in order to apply the questionnaire approach to self-assessment in a successful manner. Originality/value – Provides lessons for managers from other universities, or other public sector organisations, who wish to develop an exercise in self-assessment using a questionnaire approach.

Purpose: The purpose of this paper is to explore the effects of job satisfaction practices for public sector employees through a cross-national approach.Design/methodology/approach: A multi-group analysis was carried out using SmartPLS3 among non-teaching employees of public universities in Poland and Spain.Findings: The results show a positive relationship between motivational factors and job satisfaction; however, there is no evidence that the variable “country” introduced significant differences.Originality/value: The research findings contribute to a better understanding of job satisfaction for public employees and provide empirical evidence on the relationship between job satisfaction and public culture.

Open government data (OGD) portals are official websites where governments can publish OGD in a controlled way. OGD portals foster discoverability, accountability, and reusability for stakeholders. This data article presents the data collected while monitoring the OGD portals in the 28 countries of the European Union. Several parameters and indicators observed over a period of 3 years in the official national open data portals were located and recorded to create this dataset. Data were manually obtained from existing public data sources and official OGD portals freely available on the Web. Clustering techniques using Density-based spatial clustering of applications with noise (DBSCAN) were applied to elaborate a dataset showcasing similar countries with respect to different parameters and indicators. Cluster data validation was carried out using the Davies-Bouldin index. The data presented in this article are related to the research article entitled "Open government data portals in the European Union: Considerations, development and expectations" [1].

E-government practices are no longer strange to most local councils. As a consequence, some of them have reached more mature stages in the interaction between technological abilities and organisational processes. The objective of this paper is to address e-government maturity by stating the differences between academic theory and the results of a quantitative survey addressed to the Chief Technology Officers (CTOs) of Spanish municipalities with more than 5000 inhabitants and with an official web page. CTOs were to answer a set of dichotomous variables regarding whether the selected services could be reached or not through their web pages. These questions were included in a web-based questionnaire that had a response rate of 17.2% (165 out of 960). Results show that Spanish councils still remain at the most basic levels of e-government maturity.

Social technologies have rapidly become part of the workplace culture with companies using social platforms to communicate, for customer service, to gain exposure and create awareness, to gain new customers, to increase revenue and profits, for marketing purposes, to network and build relationships, and for recruiting purposes. This paper reports the results of a study of the usage of social technologies by working women in Spain to determine the purposes for using these platforms in a business environment. Furthermore, statistical analyses of the data reveal whether the age of the respondents make a difference in social media preferences. Based on these results, organizations will have a better grasp of how to optimize the use of social technologies in business and which age groups are better suited for managing specific platforms based on the purposes studied, thus adding to the literature in the field.