E-commerce has grown steadily since internet access became more available in the mid-1990s. Informativeness plays a key role in online shopping decisions. Potential customers usually collect useful information and do a comparison before considering the purchase. Electronic word-of-mouth (eWOM) is considered a reliable source of information. Customer reviews and influencer reviews can be considered eWOM. They represent customers’ sharing of experience and evaluation of a product or service with other potential shoppers. There is abundant evidence concerning the influence of eWOM on purchase intention. However, there are few studies on influencer reviews and purchase intention. This study aims to investigate the impact of customer review and influencer review to purchase intention and the mediating role of trust to those relationship. A quantitative experimental study (2 × 1) was conducted. Two hundred respondents from three cities in Greater Jakarta were divided into two groups to self-rate their opinion on customer review, influencer review, trust and purchase intention. Data collected was analysed PLS using SmartPLS. The study results showed that influencer review has a positive impact on purchase intention. On the other hand, customer review failed to show its influence. Trust as a moderating variable was also not validated in this study.

COVID-19 pandemic is a newness to various aspect of life, including business sector. In this high uncertainty, business still need to deliver effective crisis management in order to safeguard organization reputation. Literature state that there are three important elements in crisis management which are leader, team of crisis management, and organizational communication. What type of leader and communication are the most suitable during crises? This study aims to confirm the influence of the transformational leadership style, communication quality, and team crisis to organization reputation mediated by the effectiveness of crisis management. During crisis innovation also influences the survival of organization during crises. A new type of innovation, frugal innovation type, still has limited empirical evidence. This study also aims to see how the implementation of the frugal innovation type is influenced by the transformational leadership style and influences the effectiveness of crisis management. A descriptive quantitative study was conducted in May 2020 with 293 participants from the various organizations in Indonesia. SEM-LISREL was used for data analysis. The findings show that transformational leader, crisis management team, quality of communication and frugal innovation type positively influenced the effectiveness of crisis management which will lead to corporate reputation. The main contribution of this paper is providing the body of evidence the effectiveness of transformational leadership during crisis with high uncertainty. This study is also among the first empirical study on frugal innovation type.

Gen Z, the cohort of individuals born approximately between the mid-to-late 1990s and the early 2010s, has been noted to experience challenges regarding their wellbeing. Yet, addressing wellbeing issues among individuals in their productive years is crucial due to the significant impacts on innovation, productivity, and performance. Wellbeing is influenced by internal and external factors. One important external factor is technology. Concerns such as excessive screen time and the constant need for updated information, often referred to as the Fear of Missing Out (FoMO), have been associated with a decline in wellbeing. Nevertheless, comprehensive research examining the effects of screen time and FoMO on wellbeing remains limited. This study aims to explore both internal (such as FOMO, extraversion, and resilience) and external factors (such as social support and screen time) that contribute to the wellbeing of Gen Z individuals. The research adopted a quantitative approach involving 408 participants, with Smart-PLS utilized for both the measurement model analysis and the structural model analysis. Findings from the study reveal how social support, as external factor, is positively influencing wellbeing and resilience. The study also shows that resilience plays a role in influencing wellbeing. Therefore, the total impact of social support to wellbeing is strong, directly and indirectly. This study also shows the positive impact of personal traits, specifically extraversion to wellbeing. However, this study fails to show the dark side of technology impacted wellbeing. The study expands knowledge on the direct positive relationship between social support, resilience, and well-being, revealing that social support significantly affects well-being both directly and indirectly through resilience. Additionally, it confirms that well-being is influenced by internal factors, such as resilience and extraversion, and highlights the impact of technology, especially Fear of Missing Out (FoMO) and screen time, on well-being. Practically, it encourages parents and educators to support Gen Z by fostering open communication, guiding resilience development, and monitoring technology usage to combat potential negative effects like FoMO.

Project management teams have to deal with risks and uncertainties from the project portfolio level to the individual level. Furthermore, project complexity adds to the challenges faced by the project management team. Moreover, projects are performed by project management teams comprising various individuals from different backgrounds. While they perform their project tasks, they have to face dynamics in the projects that lead to major challenges or stress and bounce back from negative experiences to be less likely to experience the detrimental effects of intimidating, uncertain situations. This study aims to show the influence of multi-perspective factors on team resilience and to confirm how team resilience influences team performance. A descriptive, quantitative study was conducted to test the six hypotheses of the study. Data collected through purposive sampling and snowball techniques were analyzed using a structural equation model with SmartPLS software version 3.2.9. The finding shows that individual resilience from the individual perspective, team resources, team interactions from the team perspective and organizational practice all have a positive and significant influence on team resilience, but transformational leadership does not. Team resilience has a positive, significant relationship with team performance. Team resilience appears to have had a strong and significant effect on team performance in multiple industries in Indonesia during the COVID-19 pandemic. Research implications and suggestions for future research are also given.

Female leadership plays a crucial role in organizations through improving performance and productivity and allowing businesses to achieve better results. Unfortunately, the number of women in leadership positions in business is still behind that of men, and progress is relatively slow. This study aims to determine the effect of external factors, such as family responsibility and networking, and internal factors, such as assertiveness, on female leadership aspirations. The research used quantitative research methods, with the sample being women within the reproductive age range in Indonesia. This study involved 258 female respondents. The data analysis used the partial least squares structural equation model (PLS-SEM) approach, using SmartPLS. The results of this study show that family responsibility has a significant negative effect on female leadership aspirations, while assertiveness has a significant positive effect, as does networking.