Supply chain networks are typical examples of complex systems. Thereby, making decisions in such systems remains a very hard issue. To assist decision makers in formulating the appropriate strategies, robust tools are needed. Pure optimization models are not appropriate for several reasons. First, an optimization model cannot capture the dynamic behavior of a complex system. Furthermore, most common practical problems are very constrained to be modeled as simple tractable models. To fill in the gap, hybrid optimization/simulation techniques have been applied to improve the decision-making process. In this paper we explore the near-full spectrum of optimization methods and simulation techniques. A review and taxonomy were performed to give an overview of the broad field of optimization/simulation approaches applied to solve supply chain problems. Since the possibilities of coupling them are numerous, we launch a discussion and analysis that aims at determining the appropriate framework for the studied problem depending on its characteristics. Our study may serve as a guide for researchers and practitioners to select the suitable technique to solve a problem and/or to identify the promising issues to be further explored.

Optimization problems are ubiquitous nowadays. Many times, their corresponding computational models necessarily leave out of consideration several characteristics and features of the real world, so trying to obtain the optimum solution can not be enough for a problem solving point of view. The aim of this paper is to illustrate the role of metaheuristics as solutions’ generators in a basic problem solving framework. Metaheuristics become relevant in two modes: firstly because every run (in the case of population based techniques) allows to obtain a set of potentially good solutions, and secondly, if a reference solution is available, one can set up a new optimization problem that allows to obtain solutions with similar quality in the objectives space but maximally different structure in the design space. Once a set of solutions is obtained, an example of an a posteriori analysis to rank them according with decision maker’s preferences is shown. All the problem solving framework steps, emphasizing the role of metaheuristics are illustrated with a dynamic version of the tourist trip design problem (for the first mode), and with a perishable food distribution problem (for the second one). These examples clearly show the benefits of the problem solving framework proposed. The potential role of the symmetry concept is also explored.

High transportation costs and poor quality of service are common vulnerabilities in various logistics networks, especially in food distribution. Here we propose a many-objective Customer-centric Perishable Food Distribution Problem that focuses on the cost, the quality of the product, and the service level improvement by considering not only time windows but also the customers’ target time and their priority. Recognizing the difficulty of solving such model, we propose a General Variable Neighborhood Search (GVNS) metaheuristic based approach that allows to efficiently solve a subproblem while allowing us to obtain a set of solutions. These solutions are evaluated over some non-optimized criteria and then ranked using an a posteriori approach that requires minimal information about decision maker preferences. The computational results show (a) GVNS achieved same quality solutions as an exact solver (CPLEX) in the subproblem; (b) GVNS can generate a wide number of candidate solutions, and (c) the use of the a posteriori approach makes easy to generate different decision maker profiles which in turn allows to obtain different rankings of the solutions.

This paper provides a novel methodology for human-driven decision support for capacity allocation in labour-intensive manufacturing systems. In such systems (where output depends solely on human labour) it is essential that any changes aimed at improving productivity are informed by the workers’ actual working practices, rather than attempting to implement strategies based on an idealised representation of a theoretical production process. This paper reports how worker position data (obtained by localisation sensors) can be used as input to process mining algorithms to generate a data-driven process model to understand how manufacturing tasks are actually performed and how this model can then be used to build a discrete event simulation to investigate the performance of capacity allocation adjustments made to the original working practice observed in the data. The proposed methodology is demonstrated using a real-world dataset generated by a manual assembly line involving six workers performing six manufacturing tasks. It is found that, with small capacity adjustments, one can reduce the completion time by 7% (i.e., without requiring any additional workers), and with an additional worker a 16% reduction in completion time can be achieved by increasing the capacity of the bottleneck tasks which take relatively longer time than others.

This paper focuses on data-driven prediction of lead times for product orders based on the real-time production state captured at the arrival instants of orders in make-to-order production environments. In particular, we consider a sophisticated manufacturing system where a large number of measurements about the production state are available (e.g. sensor data). In response to this complex prediction challenge, we present a novel ensemble hierarchical deep learning algorithm comprised of three deep neural networks. One of these networks acts as a generalist, while the other two function as specialists for different products. Hierarchical ensemble methods have previously been successfully utilised in addressing various multi-class classification problems. In this paper, we extend this approach to encompass the regression task of lead time prediction. We demonstrate the suitability of our algorithm in two separate case studies. The first case study uses one of the largest manufacturing datasets available, the Bosch production line dataset. The second case study uses synthetic datasets generated from a reliability-based model of a multi-product, make-to-order production system, inspired by the Bosch production line. In both case studies, we demonstrate that our algorithm provides high-accuracy predictions and significantly outperforms selected benchmarks including the single deep neural network. Moreover, we find that prediction accuracy is significantly higher in the synthetic dataset, which suggests that there is complexity (i.e. subtle interactions) in industrial manufacturing processes that are not easily reproduced in artificial models