The digitization of government services meets the expectations of the younger population, who are accustomed to widespread ICT use. It offers transparency, speed, efficiency, and trust, supported by international organizations. This research aims to identify the factors that influence the adoption of e-government services among university students affiliated with the District Mayor’s Office of Science, Technology, and Innovation in Medellín. The study involved surveying a sample of 403 students to examine their intention to adopt e-government services using structural equation modeling. The results highlight the significant impact of perceived usefulness on attitude towards use and, subsequently, on the intention to use e-government. Notably, subjective norm has the least influence on intent to use. The study also underscores the potential of mobile e-government as a promising option, considering the widespread access to smartphones in emerging economies. Cultural factors, usability, data privacy, lack of trust in governments, and entrenched mentalities emerge as barriers to e-government implementation. In conclusion, the findings shed light on the challenges posed by inadequate infrastructure, digital literacy gaps, resistance to change, and cultural factors that impede e-government adoption. Non-adoption would result in technological setbacks, negative indicators, and inefficiencies. Moreover, recognizing the pivotal role of university students in promoting e-government tools among their peers and relatives, this study emphasizes the importance of their involvement.

Research trends of the knowledge-based economy: A bibliometric study

Knowledge management is pivotal in analyzing organizational innovation, as it influences the capacity to achieve objectives and engage in corporate decision-making. Nevertheless, its application encounters constraints within small and medium-sized enterprises (SMEs) due to resource and knowledge barriers. Hence, scholarly literature must remain current to offer solutions. Consequently, the study aims to explore trends in knowledge management research within SMEs. To achieve this, a bibliometric analysis is conducted employing the Scopus database, adhering to PRISMA statement guidelines. Excel and VOSviewer software are employed for data analysis. This study's perspective delves into the thematic evolution over time, encompassing both areas of sustained development and emerging trends. The findings underscore significant trends that emphasize the pivotal importance of innovation as a driver of organizational performance and advancement. This emphasis is underpinned by the adoption of open innovation approaches, fostering knowledge transfer and exchange to nurture internal learning. Notably, the study highlights the concepts of knowledge absorption capacity and dynamic capability development as fundamental cornerstones for propelling intellectual capital growth and business model adaptation.

Open-source software (OSS) has become a valuable resource for corporate, educational, and social processes, reducing digital divides in emerging countries. This paper proposes an open-source software acceptance model (OSS-AM) to examine determinants of OSS adoption among students in emerging economies. A quantitative methodology with a descriptive correlational approach was employed, collecting data from a representative sample of 504 students. Confirmatory factor analysis showed strong associations between attitude towards use and variables such as compatibility, quality, flexibility, and security. This study reveals that skill development through practical education, perceived usefulness, training, and compatibility are the most influential factors in students’ adoption of OSS.

El objetivo de este estudio fue identificar los factores que inciden en el aprendizaje en gestión tecnológica e innovación en estudiantes de administración de Medellín (Colombia) mediante el modelo de aceptación tecnológica. Se utilizó una metodología cuantitativa y correlacional, basada en un análisis factorial exploratorio y un análisis factorial confirmatorio. Se recopiló información con un cuestionario basado en la escala Likert y se aplicó una encuesta a una muestra de 411 estudiantes. Los resultados mostraron la importancia de la autoeficacia, la facilidad de uso y la utilidad percibida como impulsores de procesos de aprendizaje y aceptación del valor de la gestión tecnológica e innovación. Sin embargo, persisten algunas brechas en los procesos formativos, tales como falta de asignaturas, contenidos e información suficiente alrededor del tema. Se concluye que la formación pertinente en este campo puede ser determinante para aumentar las posibilidades de empleabilidad de los profesionales en administración y para aumentar la contribución a la mejora de la competitividad y sostenibilidad empresarial.

Los chatbots se han adoptado cada vez más en múltiples contextos, incluida la atención médica. Este estudio tiene como objetivo identificar los factores que influyen en la aceptación de los chatbots por parte de los usuarios de atención médica. Para ello, adoptó un enfoque cuantitativo; un alcance correlacional; y análisis factoriales exploratorios y confirmatorios utilizando el software SPSS para examinar una muestra de 259 encuestas respondidas por usuarios de chatbot. Las hipótesis del modelo propuesto aquí se probaron utilizando el coeficiente D de Somers. Los resultados indican una asociación entre dos factores: resolución de problemas y acceso a información actualizada. Existen otras relaciones significativas entre el uso del conocimiento, el acceso a información actualizada, la resolución de problemas y la humanidad percibida. Estos hallazgos pueden ser utilizados por los administradores de atención médica, los formuladores de políticas y los profesionales para implementar con éxito los chatbots en el futuro.