Purpose: The paper aims to identify and discuss barriers and facilitators to four processes implied in knowledge management (KM; acquisition, creation, sharing, and transfer). Technological, socio‐organizational, and individual barriers and facilitators are considered.Design/methodology/approach: A literature review was carried out. Four databases (ISI Web of Science, EBSCO, Emerald, and ProQuest) were used for identifying relevant papers. The search covered the time period between January 1985 and August 2010.Findings: Factors affecting the four KM processes involve some form of social capital and the interaction between technology and users' needs and activities. In addition to technology and social capital variables, other factors such as leadership, performance‐oriented culture, training and development practices, and T‐shaped skills emerged as relevant for KM processes. The authors conclude that KM thrives in positive organizational contexts and fails when the infrastructure establishing positive contexts is absent.Originality/value: A hybrid positive approach (adopting the “positive deviance” lens of positive organizational scholarship without neglecting the negative features of organizational life) is adopted. The authors argue that the strategies to fight negative features of organizational life for improving KM processes are potentially different from those seeking to promote positive qualities with the same aim. A fruitful perspective for studying and improving KM processes may be to look for the constructive tension emerging from positive and negative features of organizational life. In short: only by advancing positivity and removing negativity may KM flourish.

This paper presents a scoping review on the application of generative artificial intelligence (GenAI) in educational research and proposes a living GenAI governance model to ensure a critical, responsible, and ethical usage of GenAI at macro, meso, and micro levels. Employing a quantitative and qualitative integration methodology, this review utilized two software tools: VOSviewer provided an initial overview of the field, while Bibliometrix revealed its conceptual structure. Through a two-dimensional map, subthemes were categorized into four quadrants: motor themes, basic themes, emerging or disappearing themes, and niche themes. Following the bibliometric analysis, we conducted a more detailed examination through content analysis by reviewing the titles and abstracts of 194 publications, selecting 35 pertinent articles. Based on these findings, we propose a Living GenAI Governance Model that maintains an ethical foundation and a dynamic perspective for using GenAI in educational research. The study’s limitations serve as starting points for future research, as this review utilized only one database (WoS). Future studies should expand on the use of databases and include updated references, given the rapid theoretical production and practical application in this field. The target audience for this article is diverse and spans multiple levels, including policymakers, academic authorities, university managers, students, teachers, and researchers. The primary contribution of this work lies in its comprehensive and structured vision of the model, which facilitates the study of inter-level relationships and the dynamic mapping of its various components.

The purpose of this paper is to present results from an exploratory study that aims to investigate why gender role alterations in leadership positions is slow. The tourism managers’ perceptions of gender equality, within the workplace, were obtained resorting to focus groups. We chose thematic analysis to identify themes and patterns. This thematic analysis enables a methodological systematization of data. Data were coded using webQDA, a computer-assisted qualitative data analysis software that speeds up the team process of analysis. The systematization of information helped overcome the difficulties to synthesize the various interpretations; thus it was possible to generate more ideas and reduce researcher bias. The main outcome of the study was the development of an analytic framework where diverse components fit together by combining and cataloguing six main themes and their sub-themes. This framework is not only an analysis tool but also provides support to develop robust quantitative instruments and facilitate future meta-inference drawn from all data sources of a research project. We defend that mixed methods research is useful for finding credible answers to research questions on complex social phenomena. Discussion about qualitative vs quantitative dichotomy is sometimes irrelevant, because what matters is maximizing the process of research. Exploring the practicalities of using a qualitative methodology as a team of researchers, we contribute to theory development on human resources capitalization.

Purpose: This paper aims to investigate the ways in which gender influences entrepreneurial motivations and barriers in the Brazilian tourism sector. As an economic process, tourism entrepreneurship is widely spread in Brazil, with tourism development programs promoting it as a strategy to empower women, however limited research exists on how gender roles influence entrepreneurial ideals. This nationwide study aims to provide a contemporary insight into how tourism entrepreneurs in Brazil are situated within current entrepreneurship theorizing by questioning the complexity caused as gender roles influence entrepreneurial conceptualizations of what constitute motivations and barriers.Design/methodology/approach: This study uses online questionnaires aimed, for the first time, at a large variety of tourism sub-sectors in Brazil. Having nation-wide scope, the questionnaires produce knowledge on what motivates and what constrains Brazilian tourism entrepreneurs through a gender lens. Quantitative analysis using SPSS statistical software tests the statistical significance of results and is complemented by the integration of feminist economic theories into the analytical framework.Findings: The current study’s findings highlight the invisibility of gender’s workings, as the majority of participants did not conceive gender as playing a role in their entrepreneurial experience. Entrepreneurial motivations and barriers show a departure from past literature, such as the fact that similar numbers of male and female tourism entrepreneurs perceive networking as a significant entrepreneurial barrier. This and other interesting findings prompt for alternative conceptualizations of discourses surrounding women’s involvement in tourism entrepreneurship.Originality/value: This study consists of an original contribution to knowledge on tourism entrepreneurship in Brazil as this is the first time an empirical study has been made on a nation-wide scale regarding the role of gender in Brazilian tourism entrepreneurs’ motivations and constraints.

This study shows how 152 researchers from several research centers of a Portuguese university perceive the facilitators and barriers to knowledge management. Three domains are considered – knowledge gathering, creation, and diffusion. Three dimensions of barriers and facilitators were considered – individuals, socio‐organizational processes, and technology. Regarding both barriers and facilitators, but mainly barriers, the findings suggest that researchers are more sensitive to the “soft” aspects of knowledge management (i.e., individuals, socio‐organizational processes) than to the “hard” ones (i.e., technology). This suggests that, although technology is an important facilitator, it is people and their interactions that create knowledge and promote the knowledge flow.