The innovative behavior of individuals in the workplace is the foundation of any high-performance organization, and thus a study on the factors that motivate or enable individuals’ innovative behavior is critical (Scott, & Bruce, 1994). Therefore, the aim of this research was to find the relationship between organizational culture and innovative work behavior (IWB) in tourism enterprises that market sports services. Considering the fact that IWB is crucial for tourism enterprises, exploring the factors that influence IWB could be beneficial. Correlation analysis revealed that IWB was found to be significantly correlating with cooperativeness (r=0.442, p<0.05), innovativeness (r=0.510, p<0.05), consistency (r=0.522, p<0.05), and effectiveness (r=0.554, p<0.05). Additionally, stepwise regression analysis, which was conducted to discover whether organizational culture predicts IWB, showed a significant model: F_(2-131)=33.775, p<0.05. The model explained 33% of the variance in IWB (Adjusted R²=0.33). In general, our findings suggest that there is a relationship between organizational culture and IWB and that organizational culture significantly predicts IWB. As IWB is crucial for the enhanced performance and success of any organization, organizational culture should be organized in order to encourage employees in terms of IWB.

Bu çalışmada, Mullen ve arkadaşları (2011) tarafından geliştirilen Physical Activity Enjoyment Scale (PACES), “Fiziksel Aktivitelerden Keyif Alma (FAKÖ)” Ölçeği’ni Türkçe’ye ve Türk popülasyonuna uyarlayarak geçerlik ve güvenirliğinin incelenmesi amaçlanmıştır. Söz konusu ölçek 8 madde ve tek boyuttan oluşmakta olup 7’li likert tipi derecelendirmeye sahiptir. Araştırmanın çalışma grubunu, olasılığa dayalı olmayan örnekleme yöntemlerinden kolayda örnekleme yöntemi ile seçilmiş, yaşları 11 ile 35 arasında değişen (X ̅= 15.92, SS = 4.76), ortaokul (%38.4), lise (%30.1) ve üniversite (%31.5) düzeyinde eğitim gören toplam 1573 öğrenci (%56.6’sı kadın, %43.4’ü erkek) oluşturmaktadır. Araştırmanın etik kurul izni Sakarya Uygulamalı Bilimler Üniversitesi Sosyal ve Beşeri Bilimler Etik Kurulu Başkanlığının “21.05.2021 tarihli, 09 no'lu toplantısında almış olduğu E-26428519-044-12079 sayılı” kararı ile alınmıştır. Ölçeğin dilsel eşdeğerliliği korelasyon analizi yapılarak incelenmiştir. Ölçeğin faktör yapısını ortaya koymak amacıyla açıklayıcı faktör analizi (AFA) gerçekleştirilmiştir. AFA sonucu elde edilen faktör yapısının doğruluğu için doğrulayıcı faktör analizi (DFA) yapılmıştır. Ölçeğin güvenirliği Cronbach alfa iç tutarlılık katsayısı ve bileşik güvenilirlik değeri hesaplanarak incelenmiştir. Elde edilen bulgulara göre, 8 madde tek boyuttan oluşan Türkçe ölçeğin toplam varyansın %76’sını açıkladığı belirlenmiştir. DFA sonucunda elde edilen uyum indekslerinin kabul edilebilir ve iyi uyum indeksleri arasında yer aldığı (GFI= .98, CFI= .99, TLI= .99 ve RMSEA= .042) görülmüştür. Sonuç olarak, FAKÖ’nün Türkçe formunun geçerli ve güvenilir bir ölçüm aracı olarak kullanılabileceği ifade edilebilir.

Future trends in customers’ postpurchasing habits and the identification of the structures that affect the formation of these trends are key determinants of long-term financial performance and competitive advantage for businesses. In the field of marketing, service quality, perceived value and customer satisfaction, and the relationship between these structures are the main factors for the determination of customer loyalty. However, empirical findings have proven to be inadequate in revealing relationships between related structures in low- and high-involvement levels of consumer groups. Therefore, the aim of this study was to examine the moderating effect of involvement in the relationship between the behavioral intentions of members of a sports-fitness center and their antecedents. For the research, face-to-face questionnaires were administered to 842 subjects who had been selected by convenience sampling performed at sports and fitness centers operating in Istanbul, and the collected data were analyzed using the structural equation modeling technique. Our results showed that there were differences in the effects of service quality, perceived value, and customer satisfaction on behavioral intentions among consumer groups in terms of low- or high-involvement levels. This article discussed the theoretical and managerial effects of the obtained results.

Customer experience quality is an important and relatively new concept for service businesses in gaining a sustainable competitive advantage. Although the literature on customer experience quality is expanding, there is a gap concerning the antecedent and consequences of customer experience in fitness services. In this context, we tested a model that explains the precursors and implications of customer experience quality in the context of fitness services. This study was based on a non-experimental, depictive, and descriptive design. Within the scope of this study, 287 participants (216 male, 71 female) selected through a convenience sampling technique applied a self-administered questionnaire. Data were analyzed through confirmatory factor analysis and a structural equation model. The findings show that service result quality, customer–employee interaction quality, and customer–customer interaction quality affect customer experience quality, which in turn affects customer loyalty. These results show that improving the service outcome quality results in customers who experience high-quality customer–employee and customer–customer interactions becoming loyal customers.

The study aimed to develop a valid and reliable measurement tool for determining the recreational flow experience. For this purpose, an item pool consisting of 18 items was created. In line with expert opinions, items that were not suitable for the structure of the scale were removed from the scale. The 12-item form was first applied to 542 people (336 males and 206 females; age =23.39±3.44), who were selected by purposeful sampling method, in order to determine the scale structure and to create the items. Exploratory factor analysis was carried out with the data obtained through the SPSS 23.0 package program. As a result of the analysis, a single factor with 9 items was determined that explained 53.986% of the total variance. Then, in order to verify the validity of the scale, a questionnaire study was applied to a new group with a total of 150 people ( age =30.09±8.69), 108 men and 42 women. Confirmatory factor analysis was performed using the data obtained with the AMOS 23.0 package program. It was determined that the result of confirmatory factor analysis fit the model data well. When the results obtained in the evaluation of the measurement model were evaluated as a whole, the Recreational Flow Experience Scale (RFES) consisting of 9 items and a single factor was defined with sufficient validity and reliability. Finally, the theoretical and practical implications for the research were discussed. ​Extended English summary is in the end of Full Text PDF (TURKISH) file. Özet Bu çalışmanın amacı rekreasyonel akış deneyiminin belirlenmesine ilişkin geçerli ve güvenilir bir ölçüm aracı geliştirmektir. Bu amaçla 18 maddeden oluşan, bir madde havuzu oluşturulmuştur. Uzman görüşleri doğrultusunda ölçeğin yapısına uygun olmayan maddeler ölçekten çıkarılmıştır. Oluşturulan 12 maddelik formun ilk olarak ölçek yapısının belirlenmesi ve maddelerin oluşturulması amacıyla amaçsal örnekleme yöntemiyle seçilen 336 erkek, 206 kadın toplam 542 kişi ( yaş=23.39±3.44) üzerinde uygulanmıştır. Elde edilen verilerle SPSS 23.0 paket programı aracılığıyla açımlayıcı faktör analizi gerçekleştirilmiştir. Analiz sonucunda, toplam varyansın %53.986'sını açıklayan 9 maddeli tek faktör belirlenmiştir. Ardından ölçek geçerliliğin doğrulanması amacıyla 108 erkek, 42 kadın olmak üzere toplam 150 kişinin ( yaş=30.09±8.69) katılım sağladığı yeni bir gruba anket çalışması uygulanmıştır. Elde edilen verilerle AMOS 23.0 paket programı aracılığıyla doğrulayıcı faktör analizi gerçekleştirilmiştir. DFA sonucu model veriye iyi uyum sağladığı belirlenmiştir. Ölçüm modelinin değerlendirilmesinde elde edilen bulgular bir bütün halinde değerlendirildiğinde 9 madde ve tek faktörden oluşan Rekreasyonel Akış Deneyimi Ölçeği (RADÖ) yeterli geçerlik ve güvenirlik ile tanımlanmıştır. Son olarak araştırmaya ilişkin teorik ve pratik çıkarımlar tartışılmıştır.

Previous research indicated some evidence of a positive relationship between motivation and self-efficacy beliefs/perceived competence/self-perceptions. Therefore, the relationship between self-confidence and motivation was investigated in sport context in this study. Participants of this study were 111 field hockey athletes. Sport Motivation Scale (Pelletier et al., 1995) and Self-confidence Scales (Tokinan, 2008) were used for data collection. SPSS.17 package program was used to analyse the data. Descriptive statistics techniques, t-test and Pearson's correlation analysis were used. According to the results, self-confidence was found to be positively and significantly correlating with intrinsic motivation to know and to accomplish things, intrinsic motivation to experience stimulation, external regulation, identification, introjection, intrinsic motivation and extrinsic motivation (p<0,05). Self-confidence appeared to be negatively and significantly correlating with amotivation (p<0,05). In the light of the result it could be suggested that when athletes perceive high self-confidence and efficient self-perception and trust their abilities, their motivation to practice their sports enhances. Results were discussed in line with the relevant literature and some applications were proposed.