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Small and Medium-Sized Enterprises (SMEs) play a crucial part in a country’s economic growth and sustainable development. The purpose of this study is to investigate the relationship between innovation and the performance of SMEs. An external environmental factor acts as a moderating variable between the exogenous and endogenous variables. Data were collected from 350 textile SMEs operating in Pakistan using a cross-sectional study design through self-administered questionnaires. Of these, only 335 surveys were valid for further analysis. The structural equational modeling technique was used for analyzing the data and testing the hypotheses that innovation and the external environment affect an SME’s performance. The results indicate a significant association between innovation and SME performance, and the external environment has a moderating impact on innovation and SME performance. This paper offers valuable recommendations to senior managers and owners of SMEs to consider the innovation and external environment as crucial factors when assessing their SME’s performance. This study contributes towards the body of knowledge on this subject and can help practitioners and researchers explore the effects of innovation and the external environment on the performance of SMEs.
Qinghua Fu; Muhammad Safdar Sial; Muhammad Zulqarnain Arshad; Ubaldo Comite; Phung Anh Thu; József Popp. The Inter-Relationship between Innovation Capability and SME Performance: The Moderating Role of the External Environment. Sustainability 2021, 13, 9132 .
AMA StyleQinghua Fu, Muhammad Safdar Sial, Muhammad Zulqarnain Arshad, Ubaldo Comite, Phung Anh Thu, József Popp. The Inter-Relationship between Innovation Capability and SME Performance: The Moderating Role of the External Environment. Sustainability. 2021; 13 (16):9132.
Chicago/Turabian StyleQinghua Fu; Muhammad Safdar Sial; Muhammad Zulqarnain Arshad; Ubaldo Comite; Phung Anh Thu; József Popp. 2021. "The Inter-Relationship between Innovation Capability and SME Performance: The Moderating Role of the External Environment." Sustainability 13, no. 16: 9132.
Organizational crisis can serve as a base to provide an opportunity to an organization for enhancing individuals, organizations, and communities. The healthcare sector is one of those sectors that remains under continuous pressure to provide high-quality service delivery to the patients. Hence, the requirement of innovation for this sector is huge when compared to other sectors. The majority of the previous studies have investigated the phenomenon of CSR at the employee’s level (CSR-E) to influence employee behavior positively. However, the importance of CSR-E to enhance the innovative capability of the employees at the workplace is not well-explored in extant literature. Moreover, it is not clear from previous studies how the concept of servant leadership can explain the employee’s engagement towards innovative work behavior (EIB). Thus, the current survey aims to test the relationship of CSR-E and EIB in the healthcare sector of Pakistan with the mediating effect of servant leadership. The data of the current study were obtained through a self-administered (paper-pencil) survey and they were analyzed through the structural equation modeling (SEM) technique. The empirical results of SEM analysis revealed that CSR-E and EIB are positively related and servant leadership partially mediates this relationship. The findings of the current study will be helpful for policymakers to improve their understanding towards CSR-E to induce EIB in the time of crisis. At the same time, the current study also highlights the importance of servant leadership to the policymakers in encouraging the employees to display their innovative capability at the workplace to serve their organization during the time of crisis.
Naveed Ahmad; Miklas Scholz; Muhammad Arshad; Syed Jafri; Raja Sabir; Waris Khan; Heesup Han. The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan. International Journal of Environmental Research and Public Health 2021, 18, 4608 .
AMA StyleNaveed Ahmad, Miklas Scholz, Muhammad Arshad, Syed Jafri, Raja Sabir, Waris Khan, Heesup Han. The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan. International Journal of Environmental Research and Public Health. 2021; 18 (9):4608.
Chicago/Turabian StyleNaveed Ahmad; Miklas Scholz; Muhammad Arshad; Syed Jafri; Raja Sabir; Waris Khan; Heesup Han. 2021. "The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan." International Journal of Environmental Research and Public Health 18, no. 9: 4608.
Corporate Social Responsibility (CSR) is regarded as an effort to be undertaken by the businesses to contribute towards society at large positively. The idea behind the concept of CSR is that businesses are required to pursue the notion of pro-social objectives along with economic objectives. Research has long established that corporate social responsibility, along with its philanthropic nature, can also produce extraordinary marketing results for businesses. The relationship between CSR and consumer loyalty is well acknowledged in extant literature. Likewise, involving consumers through co-creation in the product/service development process may provide an exciting experience to consumers, which is likely to influence their loyalty. With these arguments, the present research investigates the impact of CSR on consumer loyalty with the mediating role of co-creation in the banking sector of an emerging economy such as Pakistan. Structural equation modeling (SEM) is used for data analysis in the present study. The results validate that CSR improves consumer loyalty, and co-creation partially mediates this relationship. The results of the current survey will help banking institutions to identify how they can develop core strategic considerations based on CSR and co-creation.
Naveed Ahmad; Miklas Scholz; Zia Ullah; Muhammad Arshad; Raja Sabir; Waris Khan. The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty. Sustainability 2021, 13, 523 .
AMA StyleNaveed Ahmad, Miklas Scholz, Zia Ullah, Muhammad Arshad, Raja Sabir, Waris Khan. The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty. Sustainability. 2021; 13 (2):523.
Chicago/Turabian StyleNaveed Ahmad; Miklas Scholz; Zia Ullah; Muhammad Arshad; Raja Sabir; Waris Khan. 2021. "The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty." Sustainability 13, no. 2: 523.