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Eunuchs and members of the transgender community are yet to be recognized as an effective human resource and this diversity in the workforce is still invisible. A tiny portion of the transgender community is employed, and they are tagged as purple collar employees. It is generally claimed that coworkers do not accept members of the transgender community in the workplace and are not willing to work with them due to their different personal, social, and work-related characteristics. This study aimed to investigate coworkers’ attitudes towards transgender colleagues and their willingness to work with them in the workplace. We selected the Punjab province of Pakistan as the context for the study where more than five hundred thousand members of the transgender community live. We collected data from 363 randomly selected respondents working in an organization where transgender people also worked. We applied Structural Equation Modeling (SEM) to analyze the data. Our findings revealed that coworkers do not hesitate to work with transgender people merely based on their biological differences. Coworkers’ willingness was more influenced by social attributes (trust and support) and work attributes (knowledge, ability, and motivation) irrespective of gender differences. The study strongly suggests tapping this invisible human resource and mainstreaming this resource to emancipate transgender people from poverty and to bring a productive diversity in the workforce. Government should frame policies to provide all human rights including national identity, health and educational facilities, and organizations should provide transgender people with jobs to properly utilize this untapped human resource.
Zia Ullah; Esra AlDhaen; Rana Tahir Naveed; Naveed Ahmad; Miklas Scholz; Tasawar Abdul Hamid; Heesup Han. Towards Making an Invisible Diversity Visible: A Study of Socially Structured Barriers for Purple Collar Employees in the Workplace. Sustainability 2021, 13, 9322 .
AMA StyleZia Ullah, Esra AlDhaen, Rana Tahir Naveed, Naveed Ahmad, Miklas Scholz, Tasawar Abdul Hamid, Heesup Han. Towards Making an Invisible Diversity Visible: A Study of Socially Structured Barriers for Purple Collar Employees in the Workplace. Sustainability. 2021; 13 (16):9322.
Chicago/Turabian StyleZia Ullah; Esra AlDhaen; Rana Tahir Naveed; Naveed Ahmad; Miklas Scholz; Tasawar Abdul Hamid; Heesup Han. 2021. "Towards Making an Invisible Diversity Visible: A Study of Socially Structured Barriers for Purple Collar Employees in the Workplace." Sustainability 13, no. 16: 9322.
The stiff situation of competitiveness in every industry has posed some serious challenges for businesses all over the world. Thus, every segment of the business is realizing the importance of creativity to remain alive in a cut-throat competitive environment. However, the banking sector has not received due attention in this regard. To bridge this gap, the current study was carried out to explore the relationship of employees’ perception of corporate social responsibility (CSR) of their bank and employee creativity with the mediating effect of inclusive leadership (IL). The data for the current study were collected from the banking sector of Pakistan through a self-administered questionnaire (n = 533) and were analyzed by using structural equation modeling (SEM) in AMOS. The statistical findings of the current survey validate the direct relationship between CSR and employee creativity. The results also confirm the mediating effect of IL in this relationship. The findings of the current survey will help policymakers from banking institutions to improve their understanding of CSR. Furthermore, these findings will help policymakers to embrace employee creativity as a “new normal” for this sector.
Muhammad Sanaullah Shah; Cisheng Wu; Zia Ullah. The Inter-Relationship between CSR, Inclusive Leadership and Employee Creativity: A Case of the Banking Sector. Sustainability 2021, 13, 9158 .
AMA StyleMuhammad Sanaullah Shah, Cisheng Wu, Zia Ullah. The Inter-Relationship between CSR, Inclusive Leadership and Employee Creativity: A Case of the Banking Sector. Sustainability. 2021; 13 (16):9158.
Chicago/Turabian StyleMuhammad Sanaullah Shah; Cisheng Wu; Zia Ullah. 2021. "The Inter-Relationship between CSR, Inclusive Leadership and Employee Creativity: A Case of the Banking Sector." Sustainability 13, no. 16: 9158.
Social sustainability is the much emphasized organizational phenomenon in Western literature; however, in emerging economies, its importance has only been realized in the recent past. Social sustainability is the amiability of the relationship between employees and the organizations on a relatively permanent basis. Social sustainability is the key determinant of organizational sustainability and organizational effectiveness. As healthcare organizations are labor-intensive, the role of social sustainability in hospitals is more crucial. The purpose of the present study is to understand the role of work safety in improving social sustainability in public sector hospitals. To this effect, we collected data from 431 healthcare professionals of a large public sector tertiary and teaching hospital in the city of Lahore Pakistan and analyzed the data using structural equation modeling (SEM). The results uncovered certain important facts, which were not expected per se. Job design, coworkers’ behavior towards work safety, and supervisors’ role in ensuring work safety are the key factors that influence social sustainability. However, surprisingly, in the eyes of employees, management practices and safety programs/policies do not contribute to the work safety of the hospital under study. Keeping in view the findings, we suggest that management must participate in work safety affairs directly and formulate indigenous policies and programs according to local needs. Job analysis is needed to redesign job structures to meet workplace safety requirements. Formal and informal training will be beneficial to make workers and supervisors more aware, more sensitive, and more responsible regarding work safety.
Zia Ullah; Mohammed Sulaiman; Syed Ali; Naveed Ahmad; Miklas Scholz; Heesup Han. The Effect of Work Safety on Organizational Social Sustainability Improvement in the Healthcare Sector: The Case of a Public Sector Hospital in Pakistan. International Journal of Environmental Research and Public Health 2021, 18, 6672 .
AMA StyleZia Ullah, Mohammed Sulaiman, Syed Ali, Naveed Ahmad, Miklas Scholz, Heesup Han. The Effect of Work Safety on Organizational Social Sustainability Improvement in the Healthcare Sector: The Case of a Public Sector Hospital in Pakistan. International Journal of Environmental Research and Public Health. 2021; 18 (12):6672.
Chicago/Turabian StyleZia Ullah; Mohammed Sulaiman; Syed Ali; Naveed Ahmad; Miklas Scholz; Heesup Han. 2021. "The Effect of Work Safety on Organizational Social Sustainability Improvement in the Healthcare Sector: The Case of a Public Sector Hospital in Pakistan." International Journal of Environmental Research and Public Health 18, no. 12: 6672.
Organizational sustainability is the reality which is considered essential for the success of all kind of organizations. Researchers and academicians struggle to conceptualize this phenomenon while practitioners endeavor to achieve it on the ground. Much has been done in resource-affluent countries of the world, whereas in the least developed countries, social sustainability is now becoming a new normal. The purpose of this research was to understand the social perspective of organizational sustainability and the roles of electronic performance appraisal and transformational leadership in shaping it. Data were collected from the healthcare sector through the administration of close-ended questionnaires to a randomly selected sample; 320 out of 400 questionnaires with an acceptable degree of accuracy were selected for statistical treatment. Inferential statistics were applied using structural equation modeling (SEM). Results confirmed the existence of definite contributions of the electronic performance appraisal system and transformational leadership towards organizational sustainability. However, our findings surprisingly ruled out the moderating role of transformational leadership on the cause and effect relationship between electronic performance appraisal and organizational social sustainability. In the face of a scarcity of related literature in the given context and due to the partial novelty of the model, the findings of this study add significantly to the existing bank of literature in the field. It will also be handy for the guidance of practitioners who are engaged in sustainability management.
Zia Ullah; Susana Álvarez-Otero; Mohammed Sulaiman; Muhammad Sial; Naveed Ahmad; Miklas Scholz; Khaoula Omhand. Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership. Sustainability 2021, 13, 5611 .
AMA StyleZia Ullah, Susana Álvarez-Otero, Mohammed Sulaiman, Muhammad Sial, Naveed Ahmad, Miklas Scholz, Khaoula Omhand. Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership. Sustainability. 2021; 13 (10):5611.
Chicago/Turabian StyleZia Ullah; Susana Álvarez-Otero; Mohammed Sulaiman; Muhammad Sial; Naveed Ahmad; Miklas Scholz; Khaoula Omhand. 2021. "Achieving Organizational Social Sustainability through Electronic Performance Appraisal Systems: The Moderating Influence of Transformational Leadership." Sustainability 13, no. 10: 5611.
The literature on sustainable tourism is scant, particularly in the least developed countries. Very few studies touch upon the concept and no holistic theoretical or conceptual frameworks around the idea of sustainable tourism have been formulated. This study aims at exploring the role of tour operators in developing sustainable tourism in Pakistan and how the tour operators (TOs) conceive their role in this regard. TOs were reached through phone calls, emails, and virtual sources as face-to-face interviews were not possible due to COVID-19 pandemic and restrictions on travel by the government. In-depth interviews were conducted to gather data. Results suggest that the TOs although realize the importance of social, environmental, and economic dimensions of tourism on the communities but have no management systems in place to cater accordingly. There are no incentives in place by the government facilitate TOs to design and implement such systems. The TOs do not select a destination based on Global Sustainable Tourism Council criterion, but rather the selection of destination is mostly demand-based and profit-oriented. The study suggests that corporate profit motive is the sole criterion for decision making and is one of the major causes impeding sustainable tourism in Pakistan. The role of TOs in developing sustainable tourism is vague as the TOs do not have any systems in place to implement sustainable models. The study recommends that efforts need to be put in place to incentivize sustainable tourism in Pakistan and proper laws should be set forth by the authorities to comply by the TOs. The role of TOs is important and understood, however, there is a need to put proper systems in place.
Zia Ullah; Rana Naveed; Atta Rehman; Naveed Ahmad; Miklas Scholz; Mohammad Adnan; Heesup Han. Towards the Development of Sustainable Tourism in Pakistan: A Study of the Role of Tour Operators. Sustainability 2021, 13, 4902 .
AMA StyleZia Ullah, Rana Naveed, Atta Rehman, Naveed Ahmad, Miklas Scholz, Mohammad Adnan, Heesup Han. Towards the Development of Sustainable Tourism in Pakistan: A Study of the Role of Tour Operators. Sustainability. 2021; 13 (9):4902.
Chicago/Turabian StyleZia Ullah; Rana Naveed; Atta Rehman; Naveed Ahmad; Miklas Scholz; Mohammad Adnan; Heesup Han. 2021. "Towards the Development of Sustainable Tourism in Pakistan: A Study of the Role of Tour Operators." Sustainability 13, no. 9: 4902.
While prior studies have largely addressed corporate social responsibility (CSR) at a macro or institutional level, its importance at the micro or individual level is to date underexplored, especially in the context of developing economies. Further, it is not clear from the studies in the extant literature how the role of females is more important in the context of environmental management as compared to males. Similarly, micro-level CSR (MCSR) is emerging as a “new organizational value”, and the organizations that acknowledge this “new organizational value” and incorporate it into their business operations are likely to achieve sustainability objectives far better as compared to their counterparts. The present study investigates the impact of MCSR on employees’ pro-environmental behavior with the moderating effect of gender in the healthcare sector of Pakistan. The data were collected from five large hospitals in the city of Lahore through a self-administered questionnaire and analyzed using structural equation modeling (SEM) in AMOS software. A total of 533 out of 800 responses were received, which were used for data analysis of the present study. The results revealed that MCSR positively influences employee’s pro-environmental behavior, and gender moderates this relationship but the moderating effect of females is stronger as compared to males. The findings of the present study would help policymakers understand the importance of MCSR as a “new organizational value” to influence employees’ pro-environmental behavior with a special focus to promote the proactive role of females at workplaces.
Naveed Ahmad; Zia Ullah; Asif Mahmood; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han; Miklas Scholz. Corporate Social Responsibility at the Micro-Level as a “New Organizational Value” for Sustainability: Are Females More Aligned towards It? International Journal of Environmental Research and Public Health 2021, 18, 2165 .
AMA StyleNaveed Ahmad, Zia Ullah, Asif Mahmood, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Heesup Han, Miklas Scholz. Corporate Social Responsibility at the Micro-Level as a “New Organizational Value” for Sustainability: Are Females More Aligned towards It? International Journal of Environmental Research and Public Health. 2021; 18 (4):2165.
Chicago/Turabian StyleNaveed Ahmad; Zia Ullah; Asif Mahmood; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han; Miklas Scholz. 2021. "Corporate Social Responsibility at the Micro-Level as a “New Organizational Value” for Sustainability: Are Females More Aligned towards It?" International Journal of Environmental Research and Public Health 18, no. 4: 2165.
Performance appraisal reports provide vital information for making strategic decisions. Uniting HR practices and IT is an attempt to maximize value creation. Organizations are transforming their performance management systems from traditional to web-technology based systems to enhance accuracy and objectivity. The present study is an effort to assess employees’ perception of the accuracy of e-performance appraisal systems. To that effect, 500 close-ended questionnaires were administered to randomly selected employees working for a non-for-profit organization where e-performance appraisal is practiced. A total of 352 questionnaires were included for analysis and structural equation modeling was used to analyze the data. The results indicate that rater competence and the possibility to challenge performance appraisals judged as unfair or inaccurate highly influence the employees’ perception of accuracy of e-performance appraisals. Furthermore, a clear communication of standards and the reaction to the last rating moderately affect the employees’ perception of the accuracy of e-PA.
Zia Ullah; Naveed Ahmad; Miklas Scholz; Bilal Ahmed; İlyas Ahmad; Muhammad Usman. Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy. Sustainability 2021, 13, 2109 .
AMA StyleZia Ullah, Naveed Ahmad, Miklas Scholz, Bilal Ahmed, İlyas Ahmad, Muhammad Usman. Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy. Sustainability. 2021; 13 (4):2109.
Chicago/Turabian StyleZia Ullah; Naveed Ahmad; Miklas Scholz; Bilal Ahmed; İlyas Ahmad; Muhammad Usman. 2021. "Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy." Sustainability 13, no. 4: 2109.
While in developed countries, the concept of sustainability is being recognized as a “new normal” for modern businesses, the situation is entirely different in the context of developing and underdeveloped regions of the world. Shockingly, most of the developing nations do not consider the environmental dimension of CSR as their priority, and this is one of the reasons that the issue of climate change is a hot topic of debate among contemporary researchers and policymakers from developing economies. The present study aims to explore the type and level of CSR engagement among different organizations of the SME sector in Pakistan. Further, the study also intends to uncover any potential difference between medium-sized enterprises and small-sized enterprises in terms of their CSR preferences and engagements. The study uses a qualitative approach in order to get deeper insights to meet study objectives through in-depth semi-structured interviews. In this regard, the data were collected from nine SMEs belonging to different sectors in Lahore city of Pakistan. The authors used thematic analysis in order to analyze in-depth interviews, and three main themes were extracted, including social CSR, economic CSR, and environmental CSR. The results revealed that most of the medium-sized enterprises prefer the social dimension of CSR, whereas small-sized enterprises are largely concerned with the economic dimension of CSR. It has also been revealed that the environmental dimension of CSR is non-existent in the case of small-sized enterprises. The results of the present study will help policymakers to better understand the phenomenon of CSR and to rethink their CSR policies for a better and sustainable future.
Naveed Ahmad; Asif Mahmood; Heesup Han; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Mohi Din; Ghazanfar Iqbal Khan; Zia Ullah. Sustainability as a “New Normal” for Modern Businesses: Are SMEs of Pakistan Ready to Adopt It? Sustainability 2021, 13, 1944 .
AMA StyleNaveed Ahmad, Asif Mahmood, Heesup Han, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Mohi Din, Ghazanfar Iqbal Khan, Zia Ullah. Sustainability as a “New Normal” for Modern Businesses: Are SMEs of Pakistan Ready to Adopt It? Sustainability. 2021; 13 (4):1944.
Chicago/Turabian StyleNaveed Ahmad; Asif Mahmood; Heesup Han; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Mohi Din; Ghazanfar Iqbal Khan; Zia Ullah. 2021. "Sustainability as a “New Normal” for Modern Businesses: Are SMEs of Pakistan Ready to Adopt It?" Sustainability 13, no. 4: 1944.
Corporate Social Responsibility (CSR) is regarded as an effort to be undertaken by the businesses to contribute towards society at large positively. The idea behind the concept of CSR is that businesses are required to pursue the notion of pro-social objectives along with economic objectives. Research has long established that corporate social responsibility, along with its philanthropic nature, can also produce extraordinary marketing results for businesses. The relationship between CSR and consumer loyalty is well acknowledged in extant literature. Likewise, involving consumers through co-creation in the product/service development process may provide an exciting experience to consumers, which is likely to influence their loyalty. With these arguments, the present research investigates the impact of CSR on consumer loyalty with the mediating role of co-creation in the banking sector of an emerging economy such as Pakistan. Structural equation modeling (SEM) is used for data analysis in the present study. The results validate that CSR improves consumer loyalty, and co-creation partially mediates this relationship. The results of the current survey will help banking institutions to identify how they can develop core strategic considerations based on CSR and co-creation.
Naveed Ahmad; Miklas Scholz; Zia Ullah; Muhammad Arshad; Raja Sabir; Waris Khan. The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty. Sustainability 2021, 13, 523 .
AMA StyleNaveed Ahmad, Miklas Scholz, Zia Ullah, Muhammad Arshad, Raja Sabir, Waris Khan. The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty. Sustainability. 2021; 13 (2):523.
Chicago/Turabian StyleNaveed Ahmad; Miklas Scholz; Zia Ullah; Muhammad Arshad; Raja Sabir; Waris Khan. 2021. "The Nexus of CSR and Co-Creation: A Roadmap towards Consumer Loyalty." Sustainability 13, no. 2: 523.
Quality is the principal concern of all organizations and their survival and prosperity directly depends, to a large part, on the quality of their services. Hospitals endeavor to deliver service with the acceptable quality to their clientele to maximize profit. Scholars are yet to develop consensus on definition and measurement of quality of service. Literature exhibits models to evaluate the quality of service; however, it does not present any mechanism to evaluate quality of services delivered by teaching hospitals. This study presents an exclusive model to evaluate service quality in teaching hospitals. In addition to healthcare services (cure and care), the model encompasses teaching aspect of hospital services. Thus this paper is a careful study of a large (2500 bedded) public sector teaching hospital. 400 patients, 250 employees, 200 general public and 250 students were administered with questionnaires followed by interviews. Hospital records were studied. In addition to this data was collected through observation. All that contribute to quality of services were classified into one of the three dimensions of the model. Since this model has been developed through inductive approach, it can safely be applied to evaluate quality of services of teaching hospitals with reliability and accuracy.
Zia Ullah; Muhammad Zeb Khan. Towards service quality measurement mechanism of teaching hospitals. International Journal of Healthcare Management 2020, 1 -6.
AMA StyleZia Ullah, Muhammad Zeb Khan. Towards service quality measurement mechanism of teaching hospitals. International Journal of Healthcare Management. 2020; ():1-6.
Chicago/Turabian StyleZia Ullah; Muhammad Zeb Khan. 2020. "Towards service quality measurement mechanism of teaching hospitals." International Journal of Healthcare Management , no. : 1-6.
Muhammad Zeb Khan; Muhammad Siddique; Zia Ullah. The Effect of Structural Factors on Managerial Autonomy of Public Organizations: A Study of Agencification in Pakistan. Business & Economic Review 2019, 11, 143 -166.
AMA StyleMuhammad Zeb Khan, Muhammad Siddique, Zia Ullah. The Effect of Structural Factors on Managerial Autonomy of Public Organizations: A Study of Agencification in Pakistan. Business & Economic Review. 2019; 11 (3):143-166.
Chicago/Turabian StyleMuhammad Zeb Khan; Muhammad Siddique; Zia Ullah. 2019. "The Effect of Structural Factors on Managerial Autonomy of Public Organizations: A Study of Agencification in Pakistan." Business & Economic Review 11, no. 3: 143-166.
The aim of this study is to examine the impact of privatization of state-owned enterprise on financial performance, employees’ satisfaction and customer satisfaction. Pakistan Telecommunication Company Limited (PTCL) was taken as the organization for analysis. Five years pre and post-privatization financial figures were analyzed to compare the return on asset, return on equity, earning per share, net profit margin, and dividend payout. To know customer satisfaction level, the questionnaire was personally administered and 102 questionnaires complete from all respects were included for analysis. A semi-structured interview was conducted with 25 employees to determine the satisfaction level of employees. Findings of the study confirmed adverse financial performance after privatization followed by the high level of employees’ dissatisfaction. However, customer satisfaction level was high after privatization
Muhammad Zeb Khan; Ziaullah Khan. Is Privatization a Panacea? Pre and Post Privatization Analysis of Financial Performance. Sarhad Journal of Management Sciences 2018, 4, 1 -6.
AMA StyleMuhammad Zeb Khan, Ziaullah Khan. Is Privatization a Panacea? Pre and Post Privatization Analysis of Financial Performance. Sarhad Journal of Management Sciences. 2018; 4 (1):1-6.
Chicago/Turabian StyleMuhammad Zeb Khan; Ziaullah Khan. 2018. "Is Privatization a Panacea? Pre and Post Privatization Analysis of Financial Performance." Sarhad Journal of Management Sciences 4, no. 1: 1-6.
This paper aims at investigating the causal as well as correlational relationship between interpersonal justice (independent variable) and organizational citizenship behavior, turnover and organizational commitment (criterion variables). It also examines the moderating role of perceived organizational support. To do this data was collected from a large public healthcare organization having 3000 employees. 180 close ended questionnaires were administered to randomly selected employees and 103 questionnaire perfectly filled in from all respects were selected for analysis. Apart from descriptive statistics, correlational and regression analysis were made using SPSS.Data substantiated the existence of significant positive relationship of interpersonal justice with perceived organizational support, organizational citizenship behavior and turnover. However, its’ relationship with organizational commitment appeared insignificant. The results of this study are quite consistent with the literature.Key words: interpersonal justice perceived organizational support (POS), organizational citizenship behavior (OCB), turnover and organizational commitment.
Hina Khan; Muhammad Zeb Khan; Ziaullah Khan. Impact of Interpersonal Justice on Organizational Citizenship Behaviour, Turnover and Organizational Commitment with Moderating Role of Perceived Organizational Support. Sarhad Journal of Management Sciences 2017, 3, 300 -316.
AMA StyleHina Khan, Muhammad Zeb Khan, Ziaullah Khan. Impact of Interpersonal Justice on Organizational Citizenship Behaviour, Turnover and Organizational Commitment with Moderating Role of Perceived Organizational Support. Sarhad Journal of Management Sciences. 2017; 3 (2):300-316.
Chicago/Turabian StyleHina Khan; Muhammad Zeb Khan; Ziaullah Khan. 2017. "Impact of Interpersonal Justice on Organizational Citizenship Behaviour, Turnover and Organizational Commitment with Moderating Role of Perceived Organizational Support." Sarhad Journal of Management Sciences 3, no. 2: 300-316.
The purposes of this study were to examine the existence and nature of ethical conflicts faced by nurses in public sector hospitals and to investigate the impact of such conflicts on their performance in addition to looking at the mediating role of proactive behavior. The study sample comprised 300 female nurses from three public sectors hospitals in Pakistan. Data was collected through close-ended questionnaires and informal interviews. Inferential statistics were used to make sense of the relationship among different variables and test the given hypotheses. Results were found to be in-line with previous studies. This study confirmed that proactive behavior of employees mediates the relationship between ethical conflict and job performance. Moreover, it was found that value-congruent environment of the organization can increase the chance of proactive behavior which in turn leads to increase in nurses’ performance. Healthcare organizations are most likely to experience reduced operating capacity and increased attrition costs when nurses are non-performing. This study has identified the types of ethical conflicts prevailing in public healthcare organization. Managers/administrators can focus them one by one to reduce ethical conflicts and improve the overall service delivery of hospitals.
Nazish Idrees; Zia Ullah; M. Zeb Khan. Impact of ethical conflict on job performance: the mediating role of proactive behavior. Asian Journal of Business Ethics 2017, 7, 103 -116.
AMA StyleNazish Idrees, Zia Ullah, M. Zeb Khan. Impact of ethical conflict on job performance: the mediating role of proactive behavior. Asian Journal of Business Ethics. 2017; 7 (1):103-116.
Chicago/Turabian StyleNazish Idrees; Zia Ullah; M. Zeb Khan. 2017. "Impact of ethical conflict on job performance: the mediating role of proactive behavior." Asian Journal of Business Ethics 7, no. 1: 103-116.
Zia Ullah. Assessing Quality of Service through Customer Satisfaction: The Case of Public Sector Healthcare Organization in Pakistan. UCP Management Review 2017, 1, 97 -116.
AMA StyleZia Ullah. Assessing Quality of Service through Customer Satisfaction: The Case of Public Sector Healthcare Organization in Pakistan. UCP Management Review. 2017; 1 (2):97-116.
Chicago/Turabian StyleZia Ullah. 2017. "Assessing Quality of Service through Customer Satisfaction: The Case of Public Sector Healthcare Organization in Pakistan." UCP Management Review 1, no. 2: 97-116.
Zia Ullah; Muhammad Zeb Khan; Muhammad Siddique. Analysis of Employees' Perception of Workplace Support and Level of Motivation in Public Sector Healthcare Organization. Business & Economic Review 2017, 9, 240 -257.
AMA StyleZia Ullah, Muhammad Zeb Khan, Muhammad Siddique. Analysis of Employees' Perception of Workplace Support and Level of Motivation in Public Sector Healthcare Organization. Business & Economic Review. 2017; 9 (3):240-257.
Chicago/Turabian StyleZia Ullah; Muhammad Zeb Khan; Muhammad Siddique. 2017. "Analysis of Employees' Perception of Workplace Support and Level of Motivation in Public Sector Healthcare Organization." Business & Economic Review 9, no. 3: 240-257.
Zia Ullah; Muhammad Zeb Khan. The Choice of Governing Mechanism: An Organization Economics Perspective. Sarhad Journal of Management Sciences 2015, 1, 9 -17.
AMA StyleZia Ullah, Muhammad Zeb Khan. The Choice of Governing Mechanism: An Organization Economics Perspective. Sarhad Journal of Management Sciences. 2015; 1 (1):9-17.
Chicago/Turabian StyleZia Ullah; Muhammad Zeb Khan. 2015. "The Choice of Governing Mechanism: An Organization Economics Perspective." Sarhad Journal of Management Sciences 1, no. 1: 9-17.