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Dr. Amr Al-Ansi
Sejong University, Seoul, South Korea

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Research Keywords & Expertise

1 Consumer Behavior
1 Sustainability
1 Tourism Marketing
1 Hospitality & Tourism Management
1 Tourism management

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Research article
Published: 02 August 2021 in Journal of Travel Research
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Given the rising Muslim travel market and the scarcity of research on Muslim inbound market, it is important to elucidate how international Muslim travelers are perceived through the lens of residents in non-Islamic countries. This study provided an insight into how value cocreation is created through emotional solidarity and attitudes in the context of the Muslim travel market. Results of the structural model for American residents were comparatively similar to those of their Korean counterparts, which is indicative of both countries’ acceptance and tolerance of international Muslim travelers. In particular, residents’ openness to experience and the perceived benefit of international Muslim travelers for development of the tourist destination were significant predictors of emotional solidarity. Residents’ emotional solidarity subsequently explained their attitude toward international Muslim travelers. Attitude toward international Muslim travelers would lead to a positive attitude toward Muslim tourism, which in turn, triggered value cocreation behavior with international Muslim travelers.

ACS Style

Bee-Lia Chua; Amr Al-Ansi; Heesup Han; Sandra Maria Correia Loureiro; João Guerreiro. An Examination of the Influence of Emotional Solidarity on Value Cocreation with International Muslim Travelers. Journal of Travel Research 2021, 1 .

AMA Style

Bee-Lia Chua, Amr Al-Ansi, Heesup Han, Sandra Maria Correia Loureiro, João Guerreiro. An Examination of the Influence of Emotional Solidarity on Value Cocreation with International Muslim Travelers. Journal of Travel Research. 2021; ():1.

Chicago/Turabian Style

Bee-Lia Chua; Amr Al-Ansi; Heesup Han; Sandra Maria Correia Loureiro; João Guerreiro. 2021. "An Examination of the Influence of Emotional Solidarity on Value Cocreation with International Muslim Travelers." Journal of Travel Research , no. : 1.

Journal article
Published: 04 June 2021 in Tourism Management
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It has become increasingly commonplace to exhibit antiques and historical artefacts in cultural museums, prompted by the flourishing global art market. However, behind the phenomenon of blockbuster exhibitions in leading tourism cities throughout the world, lies the problem of looted cultural heritage. This study proposes a research framework combining conceptual and empirical approaches. The authors explore the previously neglected concerns of local communities towards the smuggling of cultural heritage property with particular reference to Yemen. Structural model development and assessment were performed using a dual analysis process that involved covariance-based structural equation modelling (CB-SEM) and partial least squares (PLS-SEM). The researchers propose six constructs that contribute significantly to sustainable tourism: direct protection management, trust in government, community participation and support for sustainable tourism. The study proposes critical insights about mitigating this global dilemma for implementation by international authorities, governments, nongovernmental organisations and scholars.

ACS Style

Amr Al-Ansi; Jin-Soo Lee; Brian King; Heesup Han. Stolen history: Community concern towards looting of cultural heritage and its tourism implications. Tourism Management 2021, 87, 104349 .

AMA Style

Amr Al-Ansi, Jin-Soo Lee, Brian King, Heesup Han. Stolen history: Community concern towards looting of cultural heritage and its tourism implications. Tourism Management. 2021; 87 ():104349.

Chicago/Turabian Style

Amr Al-Ansi; Jin-Soo Lee; Brian King; Heesup Han. 2021. "Stolen history: Community concern towards looting of cultural heritage and its tourism implications." Tourism Management 87, no. : 104349.

Journal article
Published: 09 April 2021 in International Journal of Hospitality Management
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The cruise dining experience is one of the core elements of the overall cruise travel experience as guests fulfill their cognitive and affective needs in this pleasant environment. Nonetheless, the cruise dining experience has been sparsely researched. There is also no holistic model conceptualizing the cruise ship dining experiencescape. This study explores how under the influence of the COVID-19 pandemic, cruise ship dining environment stimuli dimensions are evaluated by female cruise travelers. Female travelers are the major spenders and travel decision-makers. They are also the dominant customer group in the cruise sector. Their perception of cruise ship dining environment is leading to their positive emotional responses and approach behavior. More precisely, this study demonstrates the potency of the moderating role of a perceived health risk from COVID-19, which strengthens female travelers’ perceptions of the dining atmosphere and interaction with other guests by evoking positive emotions and influencing their approach behavior.

ACS Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; Heesup Han. Cruise ship dining experiencescape: The perspective of female cruise travelers in the midst of the COVID-19 pandemic. International Journal of Hospitality Management 2021, 95, 102923 .

AMA Style

Aleksandar Radic, Michael Lück, Amr Al-Ansi, Bee-Lia Chua, Sabrina Seeler, Heesup Han. Cruise ship dining experiencescape: The perspective of female cruise travelers in the midst of the COVID-19 pandemic. International Journal of Hospitality Management. 2021; 95 ():102923.

Chicago/Turabian Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; Heesup Han. 2021. "Cruise ship dining experiencescape: The perspective of female cruise travelers in the midst of the COVID-19 pandemic." International Journal of Hospitality Management 95, no. : 102923.

Journal article
Published: 26 February 2021 in Sustainability
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Given that cruise line companies are rushing to restart their operations with modified dining services, the aim of this research is to establish a conceptual framework that precisely outlines female passengers’ behavioral intentions towards dining on cruise ships in the time of the COVID-19 crisis. It does so by extending the theory of reasoned action (TRA) by including the social servicescape of the cruise ship dining experiencescape (stimulus-organism-response (S-O-R) paradigm) and perceived health risk from COVID-19 (the prospect theory). The developed theoretical framework based on this tripartite approach has predictive power for intentions. Its effectiveness and comprehensiveness are also demonstrated. Despite the positive effect of the social servicescape on attitude and emotions and the positive attitude of female cruise travelers, the negative effect of the perceived health risk from COVID-19 appears to be the dominant factor that ultimately discourages the behavioral intentions of female cruise passengers towards dining on a cruise ship in the time of the COVID-19 pandemic. The present research provides a crucial guiding framework that helps cruise academics and operators to maximize existing and potential passengers’ favorable decisions and behaviors for cruise ship dining.

ACS Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; António Raposo; Jinkyung Kim; Heesup Han. To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers. Sustainability 2021, 13, 2516 .

AMA Style

Aleksandar Radic, Michael Lück, Amr Al-Ansi, Bee-Lia Chua, Sabrina Seeler, António Raposo, Jinkyung Kim, Heesup Han. To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers. Sustainability. 2021; 13 (5):2516.

Chicago/Turabian Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; António Raposo; Jinkyung Kim; Heesup Han. 2021. "To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers." Sustainability 13, no. 5: 2516.

Journal article
Published: 18 January 2021 in International Journal of Environmental Research and Public Health
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This research examined international Muslim travelers’ intention formation of a non-Islamic country. Our proposed theoretical framework encompassing inconvenient tourism experience, mental health, hedonic value experience, and satisfaction included a sufficient level of predictive power for intent. These variables played a vital role in increasing intention, whereas an inconvenient tourism experience decreases self-rated mental health and hedonic value. Our result also provided meaningful information that boosting Muslim travelers’ mental health, hedonic experience, and satisfaction is essential for minimizing the effect of the inconvenient tourism experience. In addition, gender and age have been shown to play a moderating role in affecting behavioral intention.

ACS Style

Heesup Han; Soyeun Lee; Antonio Ariza-Montes; Amr Al-Ansi; Beenish Tariq; Alejandro Vega-Muñoz; Su-Hyun Park. Muslim Travelers’ Inconvenient Tourism Experience and Self-Rated Mental Health at a Non-Islamic Country: Exploring Gender and Age Differences. International Journal of Environmental Research and Public Health 2021, 18, 758 .

AMA Style

Heesup Han, Soyeun Lee, Antonio Ariza-Montes, Amr Al-Ansi, Beenish Tariq, Alejandro Vega-Muñoz, Su-Hyun Park. Muslim Travelers’ Inconvenient Tourism Experience and Self-Rated Mental Health at a Non-Islamic Country: Exploring Gender and Age Differences. International Journal of Environmental Research and Public Health. 2021; 18 (2):758.

Chicago/Turabian Style

Heesup Han; Soyeun Lee; Antonio Ariza-Montes; Amr Al-Ansi; Beenish Tariq; Alejandro Vega-Muñoz; Su-Hyun Park. 2021. "Muslim Travelers’ Inconvenient Tourism Experience and Self-Rated Mental Health at a Non-Islamic Country: Exploring Gender and Age Differences." International Journal of Environmental Research and Public Health 18, no. 2: 758.

Journal article
Published: 30 December 2020 in International Journal of Hospitality Management
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This study aimed to examine the perceived crowdedness (Human, Spatial), emotions, customer satisfaction, and WOM intentions relationships while visiting a crowded restaurant in Korea. Additionally, it estimated the potential moderating role of perceived time pressure on the proposed structural model. The obtained cross-sectional survey data was evaluated and validated utilizing a systematic analysis process. The results indicated both significant and insignificant relationships of spatial crowdedness and human crowdedness to generate positive and negative emotions. It also determines the critical role of perceived time pressure in moderating the relationship between satisfaction and WOM intentions. The implications for marketing managers and future research directions in restaurants were also discussed.

ACS Style

Wei Quan; Amr Al-Ansi; Heesup Han. Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants. International Journal of Hospitality Management 2020, 94, 102851 .

AMA Style

Wei Quan, Amr Al-Ansi, Heesup Han. Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants. International Journal of Hospitality Management. 2020; 94 ():102851.

Chicago/Turabian Style

Wei Quan; Amr Al-Ansi; Heesup Han. 2020. "Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants." International Journal of Hospitality Management 94, no. : 102851.

Research article
Published: 20 November 2020 in Journal of Sustainable Tourism
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Little is known regarding how the tourists will perceive the post-pandemic travel particularly when planning to travel to the most affected global destinations. This study was designed in response to the COVID-19 pandemic and its adverse impact on the travel and tourism industry. It primarily investigated the key factors of the U.S. tourists’ destination attachment and the intentions to return to European and Asian destinations after the pandemic. A total of 367 participants were involved in the web-based survey. The results of the structural equation modeling demonstrated that in the event of a pandemic (1) the corporate social responsibility and the perceived response efforts were critical to generate the destination attachment and the approach behavioral intentions, (2) monetary promotions were not sufficient to generate the destination attachment and approach the behavioral intentions to the international destinations, and (3) the health preventive behavior and the destination attachment were important direct predictors of the approach behavioral intentions. These key findings could assist the travel and tourism companies to more effectively overcome the adverse impact of the pandemic on their businesses.

ACS Style

Bee-Lia Chua; Amr Al-Ansi; Myong Jae Lee; Heesup Han. Tourists’ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention. Journal of Sustainable Tourism 2020, 29, 879 -906.

AMA Style

Bee-Lia Chua, Amr Al-Ansi, Myong Jae Lee, Heesup Han. Tourists’ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention. Journal of Sustainable Tourism. 2020; 29 (6):879-906.

Chicago/Turabian Style

Bee-Lia Chua; Amr Al-Ansi; Myong Jae Lee; Heesup Han. 2020. "Tourists’ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention." Journal of Sustainable Tourism 29, no. 6: 879-906.

Journal article
Published: 14 October 2020 in Current Issues in Tourism
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ACS Style

Bee-Lia Chua; Amr Al-Ansi; Myong Jae Lee; Heesup Han. Impact of health risk perception on avoidance of international travel in the wake of a pandemic. Current Issues in Tourism 2020, 24, 985 -1002.

AMA Style

Bee-Lia Chua, Amr Al-Ansi, Myong Jae Lee, Heesup Han. Impact of health risk perception on avoidance of international travel in the wake of a pandemic. Current Issues in Tourism. 2020; 24 (7):985-1002.

Chicago/Turabian Style

Bee-Lia Chua; Amr Al-Ansi; Myong Jae Lee; Heesup Han. 2020. "Impact of health risk perception on avoidance of international travel in the wake of a pandemic." Current Issues in Tourism 24, no. 7: 985-1002.

Journal article
Published: 30 September 2020 in Sustainability
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The present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee turnover at workplace. A quantitative approach and survey methodology were utilized. This research successfully explored the intricate associations between trust-in-support factors and burnout dimensions and uncovered the possible influence of such relationships on employee turnover in the hotel context. In addition, emotional exhaustion and reduced personal accomplishment among burnout constituents significantly affected turnover. These variables also strengthened the influence of trust in supervisor support on hotel employee turnover, acting as significant mediators. A salient role of emotional exhaustion in escalating employee turnover was unearthed. Overall, this research demonstrated the importance of trust in support and its role in reducing the burnout phenomenon among hotel employees and explaining their voluntary turnover decision formation in a satisfactory manner.

ACS Style

Heesup Han; Wei Quan; Amr Al-Ansi; Hyunah Chung; Abdul Ngah; Antonio Ariza-Montes; Alejandro Vega-Muñoz. A Theoretical Framework Development for Hotel Employee Turnover: Linking Trust in Supports, Emotional Exhaustion, Depersonalization, and Reduced Personal Accomplishment at Workplace. Sustainability 2020, 12, 8065 .

AMA Style

Heesup Han, Wei Quan, Amr Al-Ansi, Hyunah Chung, Abdul Ngah, Antonio Ariza-Montes, Alejandro Vega-Muñoz. A Theoretical Framework Development for Hotel Employee Turnover: Linking Trust in Supports, Emotional Exhaustion, Depersonalization, and Reduced Personal Accomplishment at Workplace. Sustainability. 2020; 12 (19):8065.

Chicago/Turabian Style

Heesup Han; Wei Quan; Amr Al-Ansi; Hyunah Chung; Abdul Ngah; Antonio Ariza-Montes; Alejandro Vega-Muñoz. 2020. "A Theoretical Framework Development for Hotel Employee Turnover: Linking Trust in Supports, Emotional Exhaustion, Depersonalization, and Reduced Personal Accomplishment at Workplace." Sustainability 12, no. 19: 8065.

Journal article
Published: 06 September 2020 in International Journal of Environmental Research and Public Health
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The tourism industry has been seriously suffering from the coronavirus disease (COVID-19) crisis ever since its outbreak. Given this pandemic situation, the major aim of this study is to develop a conceptual framework that clearly explains the US international tourists’ post-pandemic travel behaviors by expanding the theory of planned behavior (TPB). By utilizing a quantitative process, the TPB was successfully broadened by incorporating the travelers’ perceived knowledge of COVID-19, and it has been deepened by integrating the psychological risk. Our theoretical framework sufficiently accounted for the US tourists’ post-pandemic travel intentions for safer international destinations. In addition, the perceived knowledge of COVID-19 contributed to boosting the prediction power for the intentions. The associations among the subjective norm, the attitude, and the intentions are under the significant influence of the tourists’ psychological risks regarding international traveling. The comparative criticality of the subjective norm is found. Overall, the findings of this study considerably enhanced our understanding of US overseas tourists’ post-pandemic travel decision-making processes and behaviors.

ACS Style

Heesup Han; Amr Al-Ansi; Bee-Lia Chua; Beenish Tariq; Aleksandar Radic; Su-Hyun Park. The Post-Coronavirus World in the International Tourism Industry: Application of the Theory of Planned Behavior to Safer Destination Choices in the Case of US Outbound Tourism. International Journal of Environmental Research and Public Health 2020, 17, 6485 .

AMA Style

Heesup Han, Amr Al-Ansi, Bee-Lia Chua, Beenish Tariq, Aleksandar Radic, Su-Hyun Park. The Post-Coronavirus World in the International Tourism Industry: Application of the Theory of Planned Behavior to Safer Destination Choices in the Case of US Outbound Tourism. International Journal of Environmental Research and Public Health. 2020; 17 (18):6485.

Chicago/Turabian Style

Heesup Han; Amr Al-Ansi; Bee-Lia Chua; Beenish Tariq; Aleksandar Radic; Su-Hyun Park. 2020. "The Post-Coronavirus World in the International Tourism Industry: Application of the Theory of Planned Behavior to Safer Destination Choices in the Case of US Outbound Tourism." International Journal of Environmental Research and Public Health 17, no. 18: 6485.

Research article
Published: 29 June 2020 in Journal of Travel Research
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This study used a mixed methods approach to investigate Muslim traveler experiences of inconvenience while visiting Korea, combining focus groups and semistructured interviews (a qualitative approach), and questionnaire-based surveying (a quantitative approach). The authors investigated the reliability and validity of a customized structural model by merging covariance-based structural equation modeling (CB-SEM) and partial least squares SEM (PLS-SEM). There were five salient and observable constructs which cause inconvenience for Muslims when visiting Korea. The results showed significant effects on the part of the identified constructs on affective experience, satisfaction, desire, behavior intention, and place attachment. The study findings can guide Korean tourism stakeholders in tackling the issues causing inconvenience for Muslim travelers, as well as informing authorities in other countries and territories.

ACS Style

Amr Al-Ansi; Heesup Han; Seongseop (Sam) Kim; Brian King. Inconvenient Experiences among Muslim Travelers: An Analysis of the Multiple Causes. Journal of Travel Research 2020, 60, 1352 -1370.

AMA Style

Amr Al-Ansi, Heesup Han, Seongseop (Sam) Kim, Brian King. Inconvenient Experiences among Muslim Travelers: An Analysis of the Multiple Causes. Journal of Travel Research. 2020; 60 (6):1352-1370.

Chicago/Turabian Style

Amr Al-Ansi; Heesup Han; Seongseop (Sam) Kim; Brian King. 2020. "Inconvenient Experiences among Muslim Travelers: An Analysis of the Multiple Causes." Journal of Travel Research 60, no. 6: 1352-1370.

Journal article
Published: 12 May 2020 in Sustainability
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This research aimed to develop a theoretical framework relating environmental corporate social responsibility (environmentally friendly business, compliance with environmental regulations, environmentally friendly products/services, environment-related mission, environmental preservation efforts), service quality, emotional attachment, and word-of-mouth in the full-service airline industry. A quantitative approach with a survey methodology was used for attaining the research goals. Our empirical findings demonstrated that environmental corporate social responsibility plays a crucial role in eliciting airline customers’ word-of-mouth, and that service quality and emotional attached have a critical mediating effect. In addition, price perception moderated the degree of the relationship strength between environmental corporate social responsibility and word-of-mouth. The salient contribution of emotional attachment to the prediction power increase of the proposed model for word-of-mouth was also uncovered. Overall, this research presents apparent understanding of airline corporate social responsibility for the environment and its role in the process of generating word-of-mouth.

ACS Style

Heesup Han; Amr Al-Ansi; Xiaoting Chi; Hyungshin Baek; Kyung-Sik Lee. Impact of Environmental CSR, Service Quality, Emotional Attachment, and Price Perception on Word-of-Mouth for Full-Service Airlines. Sustainability 2020, 12, 3974 .

AMA Style

Heesup Han, Amr Al-Ansi, Xiaoting Chi, Hyungshin Baek, Kyung-Sik Lee. Impact of Environmental CSR, Service Quality, Emotional Attachment, and Price Perception on Word-of-Mouth for Full-Service Airlines. Sustainability. 2020; 12 (10):3974.

Chicago/Turabian Style

Heesup Han; Amr Al-Ansi; Xiaoting Chi; Hyungshin Baek; Kyung-Sik Lee. 2020. "Impact of Environmental CSR, Service Quality, Emotional Attachment, and Price Perception on Word-of-Mouth for Full-Service Airlines." Sustainability 12, no. 10: 3974.

Articles
Published: 30 January 2020 in Journal of Hospitality Marketing & Management
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The promising global Muslim tourism market has raised the level of competition among international hotel players in many countries. Given the lack of studies investigating the service quality of halal-friendly hotels, the present study was conducted to examine the critical associations among service quality attributes, perceived price, satisfaction, trust, and revisit intention. A robust structural model was developed to achieve this objective, and a two-step analytical approach was used to test the construct measurement and the proposed structural models. The result of the structural model revealed various outcomes. It emphasized the significant relationships between the study variables directly and indirectly either as predictors or mediators. The study also evaluated the role of the moderating effect of involvement. The results supported the significant relationship on satisfaction and revisit intention only when the hotel’s Muslim guest has a high level of involvement. The results of the study and its implications are discussed.

ACS Style

Yoksamon Jeaheng; Amr Al-Ansi; Heesup Han. Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty. Journal of Hospitality Marketing & Management 2020, 29, 787 -811.

AMA Style

Yoksamon Jeaheng, Amr Al-Ansi, Heesup Han. Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty. Journal of Hospitality Marketing & Management. 2020; 29 (7):787-811.

Chicago/Turabian Style

Yoksamon Jeaheng; Amr Al-Ansi; Heesup Han. 2020. "Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty." Journal of Hospitality Marketing & Management 29, no. 7: 787-811.

Earlycite article
Published: 10 January 2020 in Tourism Review
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Purpose The purpose of this paper is to expand our understanding of cycling tourism research and the value of bicycles in tourism. Design/methodology/approach The authors examined how cycling tourism research has progressed in past decades and presented their personal points of view regarding the future trend in cycling tourism for the next 75 years. Findings Cycling tourism has obtained its popularity across the world for its high values on physical/mental health, social connections, entertainment and sustainability issues for the past century. Huge transitions in cycling tourism will be created for the next 75 years, which includes from 2020 to 2095, owing to new technology developments, which include electric bicycle and green power generation, urban cities development and environmental concerns/problems. Originality/value This paper offers originality because it successfully explores the past and future perspectives of cycling tourism, which is irrefutably an important trend in the emerging sustainable tourism sector.

ACS Style

Heesup Han; Linda Heejung Lho; Amr Al-Ansi; Jongsik Yu. Cycling tourism: a perspective article. Tourism Review 2020, 75, 162 -164.

AMA Style

Heesup Han, Linda Heejung Lho, Amr Al-Ansi, Jongsik Yu. Cycling tourism: a perspective article. Tourism Review. 2020; 75 (1):162-164.

Chicago/Turabian Style

Heesup Han; Linda Heejung Lho; Amr Al-Ansi; Jongsik Yu. 2020. "Cycling tourism: a perspective article." Tourism Review 75, no. 1: 162-164.

Articles
Published: 30 October 2019 in Journal of Travel & Tourism Marketing
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This research was designed to identify halal-friendly travel motivation factors and unearth their role in Muslim customer retention process in Korea. Qualitative and quantitative procedures were used to achieve research objectives. A comprehensive structural model was developed to distinguish the role of all proposed indicators. Our results revealed that halal-friendly travel motivations are significantly associated with customer return on investment and satisfaction, and that such relationships contribute to improving customer retention. The effectiveness of higher-order structure of halal-friendly travel motivations was demonstrated. The formation of Muslim customers’ post-purchase decisions was significantly moderated by the sense of belonging to a tourist destination.

ACS Style

Heesup Han; Amr Al-Ansi; Mehmet Ali Koseoglu; Pearl M. C. Lin; Jinah Park; Jongsik Yu; Wansoo Kim. Halal tourism: travel motivators and customer retention. Journal of Travel & Tourism Marketing 2019, 36, 1012 -1024.

AMA Style

Heesup Han, Amr Al-Ansi, Mehmet Ali Koseoglu, Pearl M. C. Lin, Jinah Park, Jongsik Yu, Wansoo Kim. Halal tourism: travel motivators and customer retention. Journal of Travel & Tourism Marketing. 2019; 36 (9):1012-1024.

Chicago/Turabian Style

Heesup Han; Amr Al-Ansi; Mehmet Ali Koseoglu; Pearl M. C. Lin; Jinah Park; Jongsik Yu; Wansoo Kim. 2019. "Halal tourism: travel motivators and customer retention." Journal of Travel & Tourism Marketing 36, no. 9: 1012-1024.

Journal article
Published: 24 August 2019 in Sustainability
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Muslim travelers’ growth is an emerging sector of the global tourism industry. Yet, little has been discovered about their behaviors and perceived inconveniences in a non-Muslim destination. The present research was an attempt to identify international Muslim travelers’ loyalty generation process for the non-Muslim destination by considering the effect of inconveniences that they possibly perceive while traveling to the non-Muslim destination. An empirical approach comprising a field survey method was used to collect the Muslim travelers’ views in a non-Muslim destination (Korea). Our result revealed that halal-friendly image, emotional experiences, and desire played a significant role in building Muslim travelers’ loyalty. In addition, a moderator test result of Muslim travelers’ perceived inconveniences at the non-Muslim destination significantly weakened the effect of desire and halal-friendly image on loyalty. The comparative importance of emotional experiences at a destination was identified. Our findings help non-Muslim destination marketers to develop effective attraction and retention strategies for international Muslim travelers.

ACS Style

Heesup Han; Amr Al-Ansi; Hyeon-Cheol Kim. Perceived Inconveniences and Muslim Travelers’ Loyalty to Non-Muslim Destinations. Sustainability 2019, 11, 4600 .

AMA Style

Heesup Han, Amr Al-Ansi, Hyeon-Cheol Kim. Perceived Inconveniences and Muslim Travelers’ Loyalty to Non-Muslim Destinations. Sustainability. 2019; 11 (17):4600.

Chicago/Turabian Style

Heesup Han; Amr Al-Ansi; Hyeon-Cheol Kim. 2019. "Perceived Inconveniences and Muslim Travelers’ Loyalty to Non-Muslim Destinations." Sustainability 11, no. 17: 4600.

Journal article
Published: 18 July 2019 in Sustainability
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Despite the steady growth of the convention tourism industry, little is known about the stimulation of delegates’ green behaviors during their convention travel. This research sought to elucidate delegates’ green behavioral intentions by taking the role of green attitudes, social norms, eco-concern, personal moral obligation, and green behaviors in daily life into account. A quantitative approach employing a survey methodology was utilized for the attainment of research goals. Our results revealed that green attitudes, social norms, eco-concern, and personal moral obligation were significant determinants of delegates’ green behavioral intentions. Among these determinants, eco-concern had a salient effect on delegates’ intention to practice conservation behaviors, whereas personal moral obligation had a prominent role in inducing their willingness to sacrifice. Moreover, our results uncovered that green behaviors in daily life were a moderator in maximizing the influence of green attitudes, eco-concern, and personal moral obligation on the intention to practice conservation behaviors and in maximizing the effect of social norms on the willingness to sacrifice.

ACS Style

Heesup Han; Soyeun Lee; Amr Al-Ansi; Hyeon-Cheol Kim; Hyungseo Bobby Ryu; Jinkyung Jenny Kim; Wansoo Kim. Convention Tourism and Sustainability: Exploring Influencing Factors on Delegate Green Behavior That Reduce Environmental Impacts. Sustainability 2019, 11, 3903 .

AMA Style

Heesup Han, Soyeun Lee, Amr Al-Ansi, Hyeon-Cheol Kim, Hyungseo Bobby Ryu, Jinkyung Jenny Kim, Wansoo Kim. Convention Tourism and Sustainability: Exploring Influencing Factors on Delegate Green Behavior That Reduce Environmental Impacts. Sustainability. 2019; 11 (14):3903.

Chicago/Turabian Style

Heesup Han; Soyeun Lee; Amr Al-Ansi; Hyeon-Cheol Kim; Hyungseo Bobby Ryu; Jinkyung Jenny Kim; Wansoo Kim. 2019. "Convention Tourism and Sustainability: Exploring Influencing Factors on Delegate Green Behavior That Reduce Environmental Impacts." Sustainability 11, no. 14: 3903.

Articles
Published: 30 June 2019 in Journal of Travel & Tourism Marketing
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This study was designed to identify the attributes of a halal-friendly hotel and evaluate the role of these attributes in motivating the behavioral intentions of Muslim customers. Qualitative and quantitative approaches identified 30 validation and reliability items involving five distinctive dimensions, which included halal-friendly service, facilities, foods and beverages, privacy, and customer-service equality. The findings from the structural model indicate that the proposed model sufficiently explains the variance in intentions; three attributes were positively related to cognitive evaluation, and four attributes had significant influence on affective evaluation. In addition, the results indicated that cognitive and affective evaluation worked as mediators.

ACS Style

Yoksamon Jeaheng; Amr Al-Ansi; Heesup Han. Halal-friendly hotels: impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry. Journal of Travel & Tourism Marketing 2019, 36, 729 -746.

AMA Style

Yoksamon Jeaheng, Amr Al-Ansi, Heesup Han. Halal-friendly hotels: impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry. Journal of Travel & Tourism Marketing. 2019; 36 (6):729-746.

Chicago/Turabian Style

Yoksamon Jeaheng; Amr Al-Ansi; Heesup Han. 2019. "Halal-friendly hotels: impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry." Journal of Travel & Tourism Marketing 36, no. 6: 729-746.

Journal article
Published: 25 May 2019 in Journal of Destination Marketing & Management
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Despite the notable growth of the halal tourism market on the global stage, little research has been offered to observe the intricate procedures involved in Muslim tourists' behaviour toward a non-OIC (‘Organization of Islamic Cooperation’) destination. This study aimed to investigate such behaviour formation by examining the relationships among halal-friendly destination performances, perceived value, destination satisfaction, destination trust, and destination loyalty. A psychometric analytical process was employed to achieve this goal. The findings of the structural analysis revealed that halal-friendly destination performances highly and positively associated with the responsiveness developed constructs, which significantly contribute to predict Muslim tourists' attitudes and future desire toward a destination. In addition, the moderator effect of an overall halal-friendly destination image was evaluated on the conceptual model. Implications for tourism destination developers and marketers are discussed.

ACS Style

Amr Al-Ansi; Heesup Han. Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty. Journal of Destination Marketing & Management 2019, 13, 51 -60.

AMA Style

Amr Al-Ansi, Heesup Han. Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty. Journal of Destination Marketing & Management. 2019; 13 ():51-60.

Chicago/Turabian Style

Amr Al-Ansi; Heesup Han. 2019. "Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty." Journal of Destination Marketing & Management 13, no. : 51-60.

Journal article
Published: 20 May 2019 in Sustainability
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Community-based tourism is an emerging form of sustainable tourism. Community-based tourism often brings various financial/non-financial benefits to local communities and maximizes sustainability at the local level. The present study was designed to uncover the role of community-based tourism performance in elucidating travelers’ post-purchase decision-making process for sustainable destination products by considering the moderating effect of sense of belonging. A quantitative approach was adopted for the achievement of the research objective. A field survey conducted at community-based tourism destinations was utilized for data collection. The acceptable level of the measurement quality was demonstrated. The results of the structural equation modeling provided empirical evidence that community-based tourism performance significantly affects the formation of travelers’ post-purchase intentions. In addition, the adequacy of the higher-order structure of community-based tourism performance was identified. The community-based tourism performance and intention relationship was also moderated by sense of belonging. With a lack of empirical research about community-based tourism, the findings of this research significantly add to the existing body of knowledge in sustainable tourism.

ACS Style

Heesup Han; Taeyeon Eom; Amr Al-Ansi; Hyungseo Bobby Ryu; Wansoo Kim. Community-Based Tourism as a Sustainable Direction in Destination Development: An Empirical Examination of Visitor Behaviors. Sustainability 2019, 11, 2864 .

AMA Style

Heesup Han, Taeyeon Eom, Amr Al-Ansi, Hyungseo Bobby Ryu, Wansoo Kim. Community-Based Tourism as a Sustainable Direction in Destination Development: An Empirical Examination of Visitor Behaviors. Sustainability. 2019; 11 (10):2864.

Chicago/Turabian Style

Heesup Han; Taeyeon Eom; Amr Al-Ansi; Hyungseo Bobby Ryu; Wansoo Kim. 2019. "Community-Based Tourism as a Sustainable Direction in Destination Development: An Empirical Examination of Visitor Behaviors." Sustainability 11, no. 10: 2864.