Corporate social responsibility is increasingly presented as one of the leading resources to achieve a mutually positive relationship between companies and society. Therefore, this investigation aims to create a CSR measurement model based on residents' commitment and support to the growth of tourism. The proposed hypotheses were confirmed, pointing out that the CSR practices implemented by the lodging facilities, directly and indirectly, are added to the commitment and support to the expansion of tourism, with a strong relationship with the perceived benefits and satisfaction. The perceived benefits functioned as a mediating variable between economic and social aspects and the community's support and commitment to tourism. Community satisfaction mediated the relationship between environmental factors and support for tourism. The findings offer critical implications for the accommodation sector concerning well-being, economic gains, and success in the industry, feeling of belonging, protection, awareness, and communication related to environmental aspects.

This study aims to analyze the correlation between demographic and socioeconomic factors with indicators of overtourism with the residents' evasion in the high season. The results suggest that the economic cost indicator is the primary variable responsible for residents' evasion due to mobility, agglomeration, and temporary inflation. Behavioral aspects related to inappropriate behavior, vandalism, and delinquent behavior mainly affect the groups of higher education and income levels. The number of tourists is not necessarily the main factor in this perception of overtourism and points to the need for a shift in short-term thinking by the public and private sector, focusing not only on increasing profits and on the reduction of costs, but in the restructuring of master plans and dispersion of tourists through the promotion of other spaces in the cities. The study provides evidence that allows the public and private sectors to promote a better residents' quality of life.

O dark tourism é uma forma de turismo de nicho com desenvolvimento cada vez mais rápido. A literatura definiu o cemitério como dark tourism pois sugere a ideia de morte e luto, que pode causar sentimentos desagradáveis aos turistas, tornando-se uma característica fundamental deste conceito. O objetivo deste artigo é analisar a relação entre as motivações, experiências e benefícios de visitar o cemitério da Recoleta em Buenos Aires, Argentina. O estudo caracteriza-se como exploratório, descritivo e utilizou a abordagem quantitativa. Um total de 450 entrevistados afirmaram ter visitado o cemitério da Recoleta. Os autores testaram e validaram cinco fatores por meio de análise fatorial exploratória e confirmatória, incluindo motivações sociais e de aprendizagem, experiências reflexivas e empáticas e benefícios. O resultado fornece evidências teóricas de que as motivações estão relacionadas à busca de conhecimento, lazer e atividades sociais com a família e amigos. As experiências obtidas durante a visita estão relacionadas ao sentimento escapista através do relaxamento e paz. O estudo oferece evidências de que a visita ao cemitério pode ser um momento contemplativo, promovendo a reflexão sobre a vida. Por outro lado, contribuições práticas podem auxiliar nos processos de tomada de decisão.

The impact of customer involvement in airline loyalty programs: a multigroup analysis