The growing interest in ruralism among Chinese people has been observed as China’s population in urban areas has exceeded its rural population. Rural tourism has become one of the leading tourism sectors in China, in large part because many of China’s popular tourist attractions are surrounded by rural communities. This study identified 12 dimensions of tourist-perceived quality. In addition, perceived value and satisfaction were used as mediators to explain the relationships between perceived quality and three dimensions of behavioral intentions (i.e., revisitation intention, positive word-of-mouth, and willingness to pay for special rural products). Furthermore, the moderating impact of urban versus rural residence was tested. A total sample of 495 was used for data analysis. Four tourist-perceived quality dimensions (i.e., tourism infrastructure and transportation, hospitality and learning, handicrafts and culture, and rural environment) were found. The results of this study demonstrated the empirical evidence of the relationship between perceived quality, perceived value, satisfaction, and behavioral intentions. Finally, the results showed a moderating effect. The findings of this study can contribute to increasing various behavioral intentions and sustainable rural tourism in China.

Recognizing the notable growth of rural tourism in China, this research aimed to take Anji County as a case to comprehend the role of rural tourism destination performances in affecting destination image and predicting satisfaction and loyalty. The empirical outcomes revealed that the higher-order construct of rural tourism performance significantly and positively influenced responsiveness constructs. Additionally, the moderating effect of tourist expectation was also demonstrated. This study provided certain guidance and reference for both academics and rural tourism industry practitioners to deepen the knowledge on investigating the associations among tourist expectation, rural tourism performance, destination image, tourist satisfaction and loyalty.

With the uncertain pandemic situation on a global scale, pro-social and sustainable tourism performance has been continuously valued and called for. Undoubtedly, the sustainable festival tourism tactics and formation of festival tourists’ personal norms and pro-social intentions urgently need to be investigated. This study has verified the intricate relations where problem awareness of COVID-19, ascription of responsibility, positive and negative anticipated feelings, descriptive and injunctive social norms and a sense of obligation to take pro-social behaviours efficiently affect travellers’ pro-social intentions for mask-wearing, social-distancing and sanitation activities. Moreover, psychological risk perception of COVD-19 and gender as the significant moderators ably broadened the proposed theoretic framework. This research not only enriched the current COVID-19 tourism literature and contributed valuable research direction of pro-social festival tourism from the theoretical perspective, but also provided practical suggestions for promoting the sustainable and pro-social tourism performance.

This research aimed to develop a theoretical framework relating environmental corporate social responsibility (environmentally friendly business, compliance with environmental regulations, environmentally friendly products/services, environment-related mission, environmental preservation efforts), service quality, emotional attachment, and word-of-mouth in the full-service airline industry. A quantitative approach with a survey methodology was used for attaining the research goals. Our empirical findings demonstrated that environmental corporate social responsibility plays a crucial role in eliciting airline customers’ word-of-mouth, and that service quality and emotional attached have a critical mediating effect. In addition, price perception moderated the degree of the relationship strength between environmental corporate social responsibility and word-of-mouth. The salient contribution of emotional attachment to the prediction power increase of the proposed model for word-of-mouth was also uncovered. Overall, this research presents apparent understanding of airline corporate social responsibility for the environment and its role in the process of generating word-of-mouth.

This study investigated the formation of travelers’ pro-social intentions of wearing a mask, maintaining social distancing, and practicing sanitary/hygiene actions in the festival tourism context by merging the extended norm activation model (NAM) and the theory of planned behavior (TPB). The developed theoretical framework was further deepened by evaluating the moderating role of tourists’ perceptions about COVID-19. A sample of 413 Chinese travelers with domestic festival experience before or during the pandemic was used for data analysis. The outcomes revealed that all the hypotheses were statistically supported, and the sufficiency of the proposed model, integrating the NAM and the TPB to predict festival travelers’ pro-social behavioral intentions, was verified. Furthermore, travelers’ perceptions about COVID-19 had a significant moderating effect on four associations: between problem awareness of COVID-19 and ascribed responsibility; ascribed responsibility and anticipated sense of guilt; problem awareness of COVID-19 and attitudes toward pro-social behaviors; and subjective norms and intentions for pro-social behaviors.