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Antonio Ariza-Montes is a Professor at Universidad Loyola Andalucía, Córdoba, Spain. His research interests include hospitality, tourism employee behaviors, and marketing.
This paper aims to explore the effect of humble leadership on project management effectiveness by integrating the mediating role of employee creativity. Top management support moderates the direct (humble leadership and project management effectiveness) and indirect relationships through employee creativity. Time-lagged data were obtained from 332 persons working in a matrix organization on sustainable information technology projects. The results show that humble leadership enhances project management effectiveness by mediating and moderating processes. This study provides a solution to an underlying research question that has gone unanswered in prior studies. What are the strategies proposed for humble leadership in fostering the effectiveness of project management?
Mudassar Ali; Li Zhang; Zhenduo Zhang; Muhammad Zada; Abida Begum; Heesup Han; Antonio Ariza-Montes; Alejandro Vega-Muñoz. Can Leaders’ Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support. Sustainability 2021, 13, 9526 .
AMA StyleMudassar Ali, Li Zhang, Zhenduo Zhang, Muhammad Zada, Abida Begum, Heesup Han, Antonio Ariza-Montes, Alejandro Vega-Muñoz. Can Leaders’ Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support. Sustainability. 2021; 13 (17):9526.
Chicago/Turabian StyleMudassar Ali; Li Zhang; Zhenduo Zhang; Muhammad Zada; Abida Begum; Heesup Han; Antonio Ariza-Montes; Alejandro Vega-Muñoz. 2021. "Can Leaders’ Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support." Sustainability 13, no. 17: 9526.
The primary purpose of the accounting profession is to provide quality information to the market that facilitates the allocation of resources. The context in which it operates must attend to some stressors that can affect the professional’s meaning of the work. Meaningful work (MW) is based on the concept of valuable work and work well done, so it is directly related to the concept of quality at work, which is a constant concern in the accounting profession. The method used to determine meaningful work identifies the set of job quality indexes, as defined by the European Working Conditions Survey (EWCS), related to the MW. This paper has used an integer programming genetic algorithm (GA) to determine the JQIs and the statistically significant combinations. The findings showed that JQIs, skills development and discretion (SD), and physical environment (PE) positively and intensely relate to MW. Likewise, reduction of the work intensity (WI) and improvement of the social environment (SE) are related in the same direction as the MW. On the other hand, the results showed different indicator weightings depending on the age of the accountants. This paper shows the importance that accountants attribute to professional competence and how, throughout their careers, the JQI that most relate to MW is changing, from a social vision to preferences where the care of personal time also prevails.
José-Joaquín Del-Pozo-Antúnez; Horacio Molina-Sánchez; Francisco Fernández-Navarro; Antonio Ariza-Montes. Accountancy as a Meaningful Work. Main Determinants from a Job Quality and Optimization Algorithm Approach. Sustainability 2021, 13, 9308 .
AMA StyleJosé-Joaquín Del-Pozo-Antúnez, Horacio Molina-Sánchez, Francisco Fernández-Navarro, Antonio Ariza-Montes. Accountancy as a Meaningful Work. Main Determinants from a Job Quality and Optimization Algorithm Approach. Sustainability. 2021; 13 (16):9308.
Chicago/Turabian StyleJosé-Joaquín Del-Pozo-Antúnez; Horacio Molina-Sánchez; Francisco Fernández-Navarro; Antonio Ariza-Montes. 2021. "Accountancy as a Meaningful Work. Main Determinants from a Job Quality and Optimization Algorithm Approach." Sustainability 13, no. 16: 9308.
Vegetable consumption is associated with increased health benefits, and vegetables are consumed both in cooked form and raw form in salads. All cooking techniques cause changes in a vegetable’s the nutrient content. Consumers are increasingly health-conscious and have less time to prepare meals, and they do not know which cooking times and cooking methods are best suited to preserve the nutrients. This study aimed to determine the best method of cooking vegetables to maintain minerals (potassium and sodium) and carotenoids. The studied vegetables were broccoli (Brassica oleracea, var. Italica), carrots (Daucus carota), and zucchini (Cucurbita moschata). The cooking methods were: boiling, steaming, combined oven, microwave steaming, and microwave cooking. Samples of organic and conventionally grown vegetables were prepared in triplicate. Samples were analyzed to determine the availability of target minerals and carotenoids in the raw food and in each recommended cooking situation according to technical standards. Only the carrot showed a higher concentration in organic cultivation for carotenoids in raw vegetables, with both zucchini and broccoli having higher concentrations when grown by conventional cultivation. The zucchini from organic cultivation presented a reduction of potassium and sodium, almost consistently, in all cooking techniques. Regarding the conventionally cultivated zucchini, potassium remained stable in boiling. Broccoli from organic and conventional cultivation showed similar potassium levels for boiling and traditional steam cooking. Organic carrots showed easier sodium extraction compared with conventional cultivation. Heat treatment, in general, improves the accessibility of carotenoids.
Neide Torres de Castro; Ernandes Rodrigues de Alencar; Renata Puppin Zandonadi; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Raquel Braz Assunção Botelho. Influence of Cooking Method on the Nutritional Quality of Organic and Conventional Brazilian Vegetables: A Study on Sodium, Potassium, and Carotenoids. Foods 2021, 10, 1782 .
AMA StyleNeide Torres de Castro, Ernandes Rodrigues de Alencar, Renata Puppin Zandonadi, Heesup Han, António Raposo, Antonio Ariza-Montes, Luis Araya-Castillo, Raquel Braz Assunção Botelho. Influence of Cooking Method on the Nutritional Quality of Organic and Conventional Brazilian Vegetables: A Study on Sodium, Potassium, and Carotenoids. Foods. 2021; 10 (8):1782.
Chicago/Turabian StyleNeide Torres de Castro; Ernandes Rodrigues de Alencar; Renata Puppin Zandonadi; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Raquel Braz Assunção Botelho. 2021. "Influence of Cooking Method on the Nutritional Quality of Organic and Conventional Brazilian Vegetables: A Study on Sodium, Potassium, and Carotenoids." Foods 10, no. 8: 1782.
This study aimed to evaluate the effectiveness of community restaurants (CRs), managed by the Government of the State of Bahia/Brazil, for the dimension of access to food. The study used secondary data obtained from the public opinion survey Profile of users of community restaurants in Salvador. The nutritional information was accessed through the analysis of CRs’ menus. Adequate effectiveness of access to food was considered when the CR served meals to 50% to 70% of the users considered the target audience (individuals served by the two CRs located in the city of Salvador/Bahia/Brazil). The participants (n = 1464; 778 as low-income individuals) were adult CR users from Salvador/Brazil. Most of the respondents were male, 40 to 54 years old, not white, had up to 9 years of formal education, without a partner, and living in the municipality of Salvador. The evaluated CRs are effective in serving 53.1% of the target population in their total service capacity. Meal provision only reached an estimated 0.7% of the socially vulnerable community in the district. The average energy value of the meal served by the CR units was 853.05 kcal/meal, with a mean energy density composition classified as average (1.15 kcal/g). The effectiveness of the evaluated community restaurants showed that these instruments were minimally effective in promoting access to food for the low-income population within their total daily service capacity, and the current quantity of these facilities was insufficient. However, these instruments stand out in the fundamental role of promoting the daily distribution of meals to the Brazilian population with the highest social vulnerability levels.
Mateus Sousa; Camila Teixeira; Jamacy Souza; Priscila Costa; Renata Zandonadi; Raquel Botelho; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Rita Akutsu. Evaluation of the Effectiveness of Brazilian Community Restaurants for the Dimension of Low-Income People Access to Food. Nutrients 2021, 13, 2671 .
AMA StyleMateus Sousa, Camila Teixeira, Jamacy Souza, Priscila Costa, Renata Zandonadi, Raquel Botelho, Heesup Han, António Raposo, Antonio Ariza-Montes, Luis Araya-Castillo, Rita Akutsu. Evaluation of the Effectiveness of Brazilian Community Restaurants for the Dimension of Low-Income People Access to Food. Nutrients. 2021; 13 (8):2671.
Chicago/Turabian StyleMateus Sousa; Camila Teixeira; Jamacy Souza; Priscila Costa; Renata Zandonadi; Raquel Botelho; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Rita Akutsu. 2021. "Evaluation of the Effectiveness of Brazilian Community Restaurants for the Dimension of Low-Income People Access to Food." Nutrients 13, no. 8: 2671.
The presence of milk in meals and products consumed daily is common and at the same time the adoption of a milk-free diet increases due to milk allergy, lactose intolerance, vegan diets, and others. Therefore, there is an increasing demand for plant-based beverages, which present variable and, sometimes, unknown nutritional characteristics. This study sought to compare the nutritional aspects of plant-based beverages used as substitutes for cow’s milk described in scientific studies. Therefore, we used a review of the scientific literature on PubMed, Google Scholar, Scopus, Web of Science, Google Patents, Embase, and ScienceDirect databases. The inclusion criteria were scientific studies referring to plant-based beverage used as an alternative to cow’s milk; published in the English language; present data on the serving size, ingredients, and nutritional composition, containing at least data on energy and macronutrients of plant-based beverages. Ingredients and data on energy, macronutrients, and, if available, dietary fiber and some micronutrients of plant-based beverages were collected. Data were obtained from 122 beverages of 22 different matrices, with soy being the most used (27.87%, n = 34). The variation in the amount of nutrients found was 6–183 Kcal/100 mL for energy value; 0.00–22.29 g/100 mL for carbohydrate; 0.06–12.43 g/100 mL for protein; 0.00–19.00 g/100 mL for lipid; 0.00–4.40 g/100 mL for dietary fiber; 0.00–1252.94 mg/100 mL for calcium; 0.04–1.40 mg/100 mL for iron; 0.84–10,178.60 mg/100 mL for magnesium; 0.00–343.43 mg/100 mL for sodium. Salt was the most commonly found added ingredient in plant-based beverages. Some beverages have reached certain amounts of cow’s milk nutrients. However, studies have pointed out differences in their qualities/types. Thus, attention is needed when replacing milk with these alternatives.
Isabel Fructuoso; Bernardo Romão; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Renata Zandonadi. An Overview on Nutritional Aspects of Plant-Based Beverages Used as Substitutes for Cow’s Milk. Nutrients 2021, 13, 2650 .
AMA StyleIsabel Fructuoso, Bernardo Romão, Heesup Han, António Raposo, Antonio Ariza-Montes, Luis Araya-Castillo, Renata Zandonadi. An Overview on Nutritional Aspects of Plant-Based Beverages Used as Substitutes for Cow’s Milk. Nutrients. 2021; 13 (8):2650.
Chicago/Turabian StyleIsabel Fructuoso; Bernardo Romão; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Renata Zandonadi. 2021. "An Overview on Nutritional Aspects of Plant-Based Beverages Used as Substitutes for Cow’s Milk." Nutrients 13, no. 8: 2650.
Health emergencies such as the COVID-19 pandemic can negatively impact quality of life (QoL) due to higher levels of stress, social isolation, and uncertainties. In this scenario, distinct population groups might react differently. Vegetarians, who follow a non-conventional dietary pattern, could be more vulnerable to the abrupt changes in normal life routine and economic instability. Therefore, this study aimed at evaluating if the current pandemic situation somehow affected vegetarians’ QoL. A cross-sectional study was carried out in Brazil between 28 July and 14 September 2020 to evaluate the QoL in vegetarians during the pandemic period. Vegetarian adults replied to an online survey that included the VEGQOL and WHOQOL-BREF instruments to evaluate QoL and questions related to the COVID-19 pandemic. A total of 1282 individuals participated. Only 3.8% had tested positive for COVID-19, but 39.9% affirmed having a family member who tested positive for the disease. Almost half (46.3%) of the sample had an income drop due to the pandemic. Results of QoL scores in the different subcategories of vegetarians were similar to previously published data. Individuals who had already tested positive for COVID-19 had lower QoL scores than those who did not test positive, but only in the VEGQOL. QoL was lower for the participants who declared that Sars-Cov-2 had already infected a family member for almost all the parameters evaluated. On the other hand, an income drop affected QoL only partially. Studying how vegetarians are influenced by such conditions contributes to the generation of relevant data that can be used to support healthcare and public policies in the future.
Shila Minari Hargreaves; Eduardo Yoshio Nakano; Heesup Han; António Raposo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Renata Puppin Zandonadi. Quality of Life of Vegetarians during the COVID-19 Pandemic in Brazil. Nutrients 2021, 13, 2651 .
AMA StyleShila Minari Hargreaves, Eduardo Yoshio Nakano, Heesup Han, António Raposo, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Renata Puppin Zandonadi. Quality of Life of Vegetarians during the COVID-19 Pandemic in Brazil. Nutrients. 2021; 13 (8):2651.
Chicago/Turabian StyleShila Minari Hargreaves; Eduardo Yoshio Nakano; Heesup Han; António Raposo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Renata Puppin Zandonadi. 2021. "Quality of Life of Vegetarians during the COVID-19 Pandemic in Brazil." Nutrients 13, no. 8: 2651.
This study aimed to evaluate the general quality of life (QoL) of Brazilian vegetarians. A cross-sectional study was conducted with Brazilian vegetarian adults (18 years old and above). Individuals were recruited to participate in a nationwide online survey that comprised the WHOQOL-BREF as well as sociodemographic and characterization questions related to vegetarianism. The WHOQOL-BREF is composed of 24 items which are divided into four domains (domain 1: physical health; domain 2: psychological well-being; domain 3: social relationships; and domain 4: environment), plus two general items which were analyzed separately, totaling 26 items. The answers from the questionnaire were converted into scores with a 0–100 scale range, with separate analyses for each domain. Results were compared among groups based on the different characteristics of the vegetarian population. A total of 4375 individuals completed the survey. General average score results were 74.67 (domain 1), 66.71 (domain 2), 63.66 (domain 3) and 65.76 (domain 4). Vegans showed better scores when compared to the other vegetarians, except in domain four, where the statistical difference was observed only for semi-vegetarians (lower score). Individuals adopting a vegetarian diet for longer (>1 year) showed better results for domains one and two, with no difference for the other domains. Having close people also adopting a vegetarian diet positively influenced the results for all domains. On the other hand, it was not possible to distinguish any clear influence of the motivation for adopting a vegetarian diet on the scores’ results. Adopting a vegetarian diet does not have detrimental effects on one’s QoL. In fact, the more plant-based the diet, and the longer it was adopted, the better the results were.
Shila Hargreaves; Eduardo Nakano; Heesup Han; António Raposo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Renata Zandonadi. Quality of Life of Brazilian Vegetarians Measured by the WHOQOL-BREF: Influence of Type of Diet, Motivation and Sociodemographic Data. Nutrients 2021, 13, 2648 .
AMA StyleShila Hargreaves, Eduardo Nakano, Heesup Han, António Raposo, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Renata Zandonadi. Quality of Life of Brazilian Vegetarians Measured by the WHOQOL-BREF: Influence of Type of Diet, Motivation and Sociodemographic Data. Nutrients. 2021; 13 (8):2648.
Chicago/Turabian StyleShila Hargreaves; Eduardo Nakano; Heesup Han; António Raposo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Renata Zandonadi. 2021. "Quality of Life of Brazilian Vegetarians Measured by the WHOQOL-BREF: Influence of Type of Diet, Motivation and Sociodemographic Data." Nutrients 13, no. 8: 2648.
The traditional machine-part cell formation problem simultaneously clusters machines and parts in different production cells from a zero–one incidence matrix that describes the existing interactions between the elements. This manuscript explores a novel alternative for the well-known machine-part cell formation problem in which the incidence matrix is composed of non-binary values. The model is presented as multiple-ratio fractional programming with binary variables in quadratic terms. A simple reformulation is also implemented in the manuscript to express the model as a mixed-integer linear programming optimization problem. The performance of the proposed model is shown through two types of empirical experiments. In the first group of experiments, the model is tested with a set of randomized matrices, and its performance is compared to the one obtained with a standard greedy algorithm. These experiments showed that the proposed model achieves higher fitness values in all matrices considered than the greedy algorithm. In the second type of experiment, the optimization model is evaluated with a real-world problem belonging to Human Resource Management. The results obtained were in line with previous findings described in the literature about the case study.
Jose del Pozo-Antúnez; Francisco Fernández-Navarro; Horacio Molina-Sánchez; Antonio Ariza-Montes; Mariano Carbonero-Ruz. The Machine-Part Cell Formation Problem with Non-Binary Values: A MILP Model and a Case of Study in the Accounting Profession. Mathematics 2021, 9, 1768 .
AMA StyleJose del Pozo-Antúnez, Francisco Fernández-Navarro, Horacio Molina-Sánchez, Antonio Ariza-Montes, Mariano Carbonero-Ruz. The Machine-Part Cell Formation Problem with Non-Binary Values: A MILP Model and a Case of Study in the Accounting Profession. Mathematics. 2021; 9 (15):1768.
Chicago/Turabian StyleJose del Pozo-Antúnez; Francisco Fernández-Navarro; Horacio Molina-Sánchez; Antonio Ariza-Montes; Mariano Carbonero-Ruz. 2021. "The Machine-Part Cell Formation Problem with Non-Binary Values: A MILP Model and a Case of Study in the Accounting Profession." Mathematics 9, no. 15: 1768.
This exploratory, nationwide cross-sectional study was performed to investigate the well-being of Portuguese nutritionists, in addition to outlining their professional and demographic profile. Descriptive analyses were carried out to determine the measures relating to centralising tendency and dispersion of the sample. We compared means and proportions through t-tests and Analysis of Variance (ANOVA). The sample size was 206 individuals, respecting a minimum of eight respondents per item to validate the instrument. We recruited Nutritionists from Portugal nationwide using the list of electronic mail provided by the Order of Nutritionists. We sent an electronic mail to all the Nutritionists registered in this Order. We also used messaging applications and social networks (Instagram, Facebook) to reach Nutritionists who were not accessing electronic mail. Most respondents are women (92.5%), young (mean age = 31.4 ± 8.07 years; 54.2% of participants aging under 30 years), single, and with no children. More than half are Catholic (73.8%) and have less than ten years of nutritionist undergraduate completion (55.4%). The only variable that influences well-being at work is the economic variable Household Monthly Income. Those who earn less than €500.00 per month perceive themselves at a lesser state of work well-being than those who earn from €2501.00 to €5000.00 per month.
Rita Akutsu; Ada Rocha; Victor Viana; Luiz Akutsu; Izabel Silva; Raquel Botelho; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Renata Zandonadi. Well-Being at Work: A Cross-Sectional Study on the Portuguese Nutritionists. International Journal of Environmental Research and Public Health 2021, 18, 7839 .
AMA StyleRita Akutsu, Ada Rocha, Victor Viana, Luiz Akutsu, Izabel Silva, Raquel Botelho, Heesup Han, António Raposo, Antonio Ariza-Montes, Luis Araya-Castillo, Renata Zandonadi. Well-Being at Work: A Cross-Sectional Study on the Portuguese Nutritionists. International Journal of Environmental Research and Public Health. 2021; 18 (15):7839.
Chicago/Turabian StyleRita Akutsu; Ada Rocha; Victor Viana; Luiz Akutsu; Izabel Silva; Raquel Botelho; Heesup Han; António Raposo; Antonio Ariza-Montes; Luis Araya-Castillo; Renata Zandonadi. 2021. "Well-Being at Work: A Cross-Sectional Study on the Portuguese Nutritionists." International Journal of Environmental Research and Public Health 18, no. 15: 7839.
This paper aims to explore the effect of humble leadership on project success by integrating the mediating role of employee creativity. Top management support moderates the direct relationship (humble leadership and project management effectiveness) and indirect relationships through employee creativity. Time-lagged data were obtained from 332 persons working in the matrix organization across the information technology. The results showed that humble leadership enhance project management effectiveness by mediating and moderating processes. This study provides a solution to an underlying research question that has gone unanswered in prior studies. What are the strategies proposed for humble leadership in fostering the effectiveness of the project?
Mudassar Ali; Yhang Li; Zhang Zhenduo; Muhammad Zada; Abida Begum; Heesup Han; Antonio Ariza Montes; Alejandro Vega Muñoz. Can Leader Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support. 2021, 1 .
AMA StyleMudassar Ali, Yhang Li, Zhang Zhenduo, Muhammad Zada, Abida Begum, Heesup Han, Antonio Ariza Montes, Alejandro Vega Muñoz. Can Leader Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support. . 2021; ():1.
Chicago/Turabian StyleMudassar Ali; Yhang Li; Zhang Zhenduo; Muhammad Zada; Abida Begum; Heesup Han; Antonio Ariza Montes; Alejandro Vega Muñoz. 2021. "Can Leader Humility Enhance Project Management Effectiveness? Interactive Effect of Top Management Support." , no. : 1.
The increase in customer complaints on the reliability of 3PL services among online sellers has become prominent in the industry, as confirmed by 3PL service providers in Malaysia. The increase in customer complaints increases the tendency to switch to other 3PL service providers. As Asian markets lead the growth of e-commerce, covering approximately 50% of the global e-commerce market, whether the customer will continue to shop online or not is no longer the issue. Although having the proper logistics provider to support online sellers’ business is crucial, most studies have focused on the online shopper’s perspective and employ the service quality theory. Observably, the satisfaction and reuse intention of the 3PL from the online retailer’s perspective is largely neglected. This study identified the factors influencing the satisfaction and reuse intention of 3PL services among online sellers in Malaysia by employing and expanding the stimulus–organism–response (SOR) theory. A purposive sampling method was employed, and the data were gathered via an online survey among online sellers. Additionally, smart partial least squares (SmartPLS) was applied to test the hypotheses. The results indicated that reliability had a positive effect on satisfaction, and satisfaction had a positive relationship with the reuse intention of certain 3PL services. Moreover, satisfaction mediated the relationship between reliability and reuse intention, whereas price fairness strengthened the positive relationship between satisfaction and reuse intention. The findings enhance studies that employed the SOR theory, particularly relating to online sellers’ behaviour on 3PL services. The findings also benefit online sellers and 3PL service providers to create attractive marketing strategies for business sustainability.
Abdul Ngah; Marhana Anuar; Norlinda Rozar; Antonio Ariza-Montes; Luis Araya-Castillo; Jinkyung Kim; Heesup Han. Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce. Sustainability 2021, 13, 7679 .
AMA StyleAbdul Ngah, Marhana Anuar, Norlinda Rozar, Antonio Ariza-Montes, Luis Araya-Castillo, Jinkyung Kim, Heesup Han. Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce. Sustainability. 2021; 13 (14):7679.
Chicago/Turabian StyleAbdul Ngah; Marhana Anuar; Norlinda Rozar; Antonio Ariza-Montes; Luis Araya-Castillo; Jinkyung Kim; Heesup Han. 2021. "Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce." Sustainability 13, no. 14: 7679.
The study investigates the impact of customer incivility, job stress, perceived supervisor support, and perceived co-worker support on the turnover intention of frontline employees. A survey-questionnaire approach was used to collect the point of view of frontline employees that work in five-star hotels in a metropolitan city of Korea. Four independent variables that were extracted from valid theoretical backgrounds along with four demographic variables were used in the study. The regression analysis was conducted to test the hypotheses, which revealed that job stress directly affected the employees’ desires to leave their organization. It also showed that perceived supervisor support mitigates employee turnover, and there were significant correlations between turnover intention with the employees’ marital status and job position. Gender and years of service did not affect the employees’ thinking of quitting their job. Our findings help hotel entrepreneurs better understand how to deal with customer incivility and employee job stress, and better comprehend the factors that minimize employees’ negative behaviors for the organization.
Hyunah Chung; Wei Quan; Bonhak Koo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Gabriele Giorgi; Heesup Han. A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? International Journal of Environmental Research and Public Health 2021, 18, 6616 .
AMA StyleHyunah Chung, Wei Quan, Bonhak Koo, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Gabriele Giorgi, Heesup Han. A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates? International Journal of Environmental Research and Public Health. 2021; 18 (12):6616.
Chicago/Turabian StyleHyunah Chung; Wei Quan; Bonhak Koo; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Gabriele Giorgi; Heesup Han. 2021. "A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?" International Journal of Environmental Research and Public Health 18, no. 12: 6616.
This research sought to investigate the relationships between hotel attributes, well-being perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 pandemic. The results of the study's data analyses revealed how tangible and intangible hotel attributes improved individuals' well-being perceptions before and during the COVID-19, as well as how these perceptions in turn influenced cognitive attitudes, affective attitudes, and brand loyalty during these periods. Furthermore, the moderating role of COVID-19 was identified in the link between well-being perceptions and cognitive attitudes and in the association between cognitive attitudes and affective attitudes. In light of these findings, a discussion and insightful implications for both theory and practice were provided. Finally, the limitations of the study and future research directions were addressed.
Jinkyung Jenny Kim; Heesup Han; Antonio Ariza-Montes. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. Journal of Retailing and Consumer Services 2021, 62, 102634 .
AMA StyleJinkyung Jenny Kim, Heesup Han, Antonio Ariza-Montes. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. Journal of Retailing and Consumer Services. 2021; 62 ():102634.
Chicago/Turabian StyleJinkyung Jenny Kim; Heesup Han; Antonio Ariza-Montes. 2021. "The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic." Journal of Retailing and Consumer Services 62, no. : 102634.
Rural tourism is emerging in the tourism industry; however, little is known about traveler behaviors at rural destinations. This study explored the role of cultural contact, natural atmospherics, and risk perception in generating destination involvement and approach behaviors for rural tourism in Inner Mongolia. A quantitative data analysis was used to obtain the research objective. Our findings showed that cultural contact and natural atmospherics significantly increased traveler destination involvement and their approach behaviors. Cultural contact included a stronger impact on destination involvement than natural atmospherics. In contrast, natural atmospherics contained a stronger influence on approach behaviors than cultural contact. In addition, rural traveler risk perception moderated the magnitude of the effect of cultural contact on approach behaviors. Overall, the proposed theoretical framework encompassed a sufficient level of anticipation power for involvement and approach behaviors. Our findings can be helpful for inventing rural tourism development strategies in Inner Mongolia.
Heesup Han; Che Chen; Antonio Ariza-Montes; Felipe Hernández-Perlines; Luis Araya-Castillo; Jongsik Yu. Impact of Sustainable Cultural Contact, Natural Atmospherics, and Risk Perception on Rural Destination Involvement and Traveler Behavior in Inner Mongolia. Land 2021, 10, 568 .
AMA StyleHeesup Han, Che Chen, Antonio Ariza-Montes, Felipe Hernández-Perlines, Luis Araya-Castillo, Jongsik Yu. Impact of Sustainable Cultural Contact, Natural Atmospherics, and Risk Perception on Rural Destination Involvement and Traveler Behavior in Inner Mongolia. Land. 2021; 10 (6):568.
Chicago/Turabian StyleHeesup Han; Che Chen; Antonio Ariza-Montes; Felipe Hernández-Perlines; Luis Araya-Castillo; Jongsik Yu. 2021. "Impact of Sustainable Cultural Contact, Natural Atmospherics, and Risk Perception on Rural Destination Involvement and Traveler Behavior in Inner Mongolia." Land 10, no. 6: 568.
The contemporary literature has largely addressed corporate social responsibility (CSR) at the macro or institutional level, whereas its effect at the micro-level is largely ignored. In addition, contemporary researchers have also ignored the importance of employee pro-environmental behavior to reduce the environmental footprint of small and medium enterprises (SMEs). With this background, the present study attempts to decrease the environmental footprint of the SME sector of China by implementing CSR at the micro-level through the involvement of employees because employees spend a significant amount of their time at workplaces, and hence their environment-related behavior may significantly contribute to improve the natural environment. In this regard, here we examined the impact of the micro-foundation of CSR on SMEs’ environmental performance with mediating effect of employees’ pro-environmental behavior. The data were collected from the different organizations in China. Our sample constitutes a supervisor–subordinate dyad from which we collected 562 filled questionnaires (281 from each). We used the structural equation modeling technique using AMOS software for data analysis, the results show that CSR, directly and indirectly, through employee’s pro-environmental behavior affects the environmental performance of SMEs, and employee pro-environmental behavior partially mediates this relationship. The findings of the present study are helpful for policymakers of the SME sector of China to address widespread environmental issues caused by their business operations.
Hua Yu; Muhammad Shabbir; Naveed Ahmad; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han; Miklas Scholz; Muhammad Sial. A Contemporary Issue of Micro-Foundation of CSR, Employee Pro-Environmental Behavior, and Environmental Performance toward Energy Saving, Carbon Emission Reduction, and Recycling. International Journal of Environmental Research and Public Health 2021, 18, 5380 .
AMA StyleHua Yu, Muhammad Shabbir, Naveed Ahmad, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Heesup Han, Miklas Scholz, Muhammad Sial. A Contemporary Issue of Micro-Foundation of CSR, Employee Pro-Environmental Behavior, and Environmental Performance toward Energy Saving, Carbon Emission Reduction, and Recycling. International Journal of Environmental Research and Public Health. 2021; 18 (10):5380.
Chicago/Turabian StyleHua Yu; Muhammad Shabbir; Naveed Ahmad; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han; Miklas Scholz; Muhammad Sial. 2021. "A Contemporary Issue of Micro-Foundation of CSR, Employee Pro-Environmental Behavior, and Environmental Performance toward Energy Saving, Carbon Emission Reduction, and Recycling." International Journal of Environmental Research and Public Health 18, no. 10: 5380.
Despite the importance of social networking services (SNSs), their engagement and their role as a critical marketing technology tool in explaining travellers’ approach behaviours are not well known. The present study investigated the influence of SNS engagement on traveller loyalty generation for a chain hotel brand and the health of this business by considering the roles of brand attitude, awareness, trust, and attachment and the impact of age. Fostering customers’ SNS engagement in the hospitality industry will be a vital constituent of hotels’ sustainable business. A quantitative process was used to meet the research objectives. The proposed research framework encompassing these variables was successfully developed. The framework’s efficiency in predicting brand loyalty was also demonstrated. Our results showed that SNS engagement considerably enhances loyalty and other study constructs. Attachment had a salient role in boosting loyalty. In addition, age had a moderating influence. The study constructs maximized the influence of SNS engagement on loyalty as mediators. Overall, our results considerably increase our understanding regarding the role of SNS engagement in the formation of traveller loyalty to chain hotel brands and the sustainability of such businesses.
Heesup Han; Linda-Heejung Lho; Heekyoung Jung; Antonio Ariza-Montes; Luis Araya-Castillo. Social Networking Service as a Marketing Technology Tool and Sustainable Business in the Lodging Industry: Investigating the Difference across Older and Younger Age Groups among Tourists. Sustainability 2021, 13, 5673 .
AMA StyleHeesup Han, Linda-Heejung Lho, Heekyoung Jung, Antonio Ariza-Montes, Luis Araya-Castillo. Social Networking Service as a Marketing Technology Tool and Sustainable Business in the Lodging Industry: Investigating the Difference across Older and Younger Age Groups among Tourists. Sustainability. 2021; 13 (10):5673.
Chicago/Turabian StyleHeesup Han; Linda-Heejung Lho; Heekyoung Jung; Antonio Ariza-Montes; Luis Araya-Castillo. 2021. "Social Networking Service as a Marketing Technology Tool and Sustainable Business in the Lodging Industry: Investigating the Difference across Older and Younger Age Groups among Tourists." Sustainability 13, no. 10: 5673.
Economic stress has been recognized as a major threat to the well-being and performance of workers, especially during times of global economic crisis. An interesting and relatively unexplored research topic concerns the associations between economic stress and employee job outcomes such as innovative behaviors, indispensable for business survival. The aim of the present study was to investigate the relationship between economic stress, absenteeism and innovation. We considered both a direct and a mediation hypothesis and hypothesized that economic stress can have a negative influence on innovation directly and indirectly through increased absenteeism. A cross-sectional study was performed during 2018 and 2019 in an Italian food factory. A sample of 578 employees completed the Stress Questionnaire, the Janssen’s nine-item scale and a single-item regarding absenteeism. All relationships are supported by empirical data. As expected, the results indicated that economic stress is negatively related to innovation and positively related to absenteeism, which, in turn, plays a mediating role in the relationship between economic stress and innovative behavior. Herewith, those employees with higher levels of economic stress show higher levels of absenteeism contributing at the same time to a decrease in innovative behaviors. These findings show the importance of economic stress in understanding individual work outcomes and highlight the need to promote adequate intervention programs.
Martin Sanchez-Gomez; Gabriele Giorgi; Georgia Finstad; Federico Alessio; Antonio Ariza-Montes; Giulio Arcangeli; Nicola Mucci. Economic Stress at Work: Its Impact over Absenteeism and Innovation. International Journal of Environmental Research and Public Health 2021, 18, 5265 .
AMA StyleMartin Sanchez-Gomez, Gabriele Giorgi, Georgia Finstad, Federico Alessio, Antonio Ariza-Montes, Giulio Arcangeli, Nicola Mucci. Economic Stress at Work: Its Impact over Absenteeism and Innovation. International Journal of Environmental Research and Public Health. 2021; 18 (10):5265.
Chicago/Turabian StyleMartin Sanchez-Gomez; Gabriele Giorgi; Georgia Finstad; Federico Alessio; Antonio Ariza-Montes; Giulio Arcangeli; Nicola Mucci. 2021. "Economic Stress at Work: Its Impact over Absenteeism and Innovation." International Journal of Environmental Research and Public Health 18, no. 10: 5265.
Previous studies have largely explored corporate social responsibility (CSR) for organization-centric outcomes to achieve organizational performance, organizational commitment, or organizational citizenship behavior. However, the importance of CSR to achieve customer-centric outcomes is underexplored to date. Contemporary researchers have recently turned their attention toward CSR from the viewpoint of customer-centric outcomes. Therefore, the present study attempts to test the influence of CSR communication on social media and customer loyalty in the banking sector of a developing economy in times of crisis. This study also investigates the mediating effect of electronic word of mouth (E-WOM) with this relationship. The data of the present study were collected from different banking customers using a self-administered questionnaire. The empirical findings of this study validated that the CSR communication of a bank on social media increases customer loyalty, and E-WOM partially mediates this relationship. This study will be helpful for the banking sector to understand the importance of CSR communication to increase customer loyalty, which is very important for every bank in times of crisis.
Dianxi Zhang; Asif Mahmood; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Naveed Ahmad; Heesup Han; Muhammad Sial. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. International Journal of Environmental Research and Public Health 2021, 18, 4739 .
AMA StyleDianxi Zhang, Asif Mahmood, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Naveed Ahmad, Heesup Han, Muhammad Sial. Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis. International Journal of Environmental Research and Public Health. 2021; 18 (9):4739.
Chicago/Turabian StyleDianxi Zhang; Asif Mahmood; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Naveed Ahmad; Heesup Han; Muhammad Sial. 2021. "Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis." International Journal of Environmental Research and Public Health 18, no. 9: 4739.
This study reviews the working conditions in the emerging cruise industry by using a holistic and systematic approach, as well as the effects on work engagement of two groups of clearly differentiated employees, namely, officers and nonofficer employees. Our sample comprised 353 cruise workers. Regression analysis confirmed the research purposes of this study, that is, seafarers work under poor conditions (especially among nonofficer employees) and that this precarity determines the engagement of both groups. This study contributes to identifying the job quality dimensions that needs an improvement by human resource managers of cruise lines.
Antonio Ariza-Montes; Aleksandar Radic; Juan M. Arjona-Fuentes; Heesup Han; Rob Law. Job quality and work engagement in the cruise industry. Asia Pacific Journal of Tourism Research 2021, 26, 469 -487.
AMA StyleAntonio Ariza-Montes, Aleksandar Radic, Juan M. Arjona-Fuentes, Heesup Han, Rob Law. Job quality and work engagement in the cruise industry. Asia Pacific Journal of Tourism Research. 2021; 26 (5):469-487.
Chicago/Turabian StyleAntonio Ariza-Montes; Aleksandar Radic; Juan M. Arjona-Fuentes; Heesup Han; Rob Law. 2021. "Job quality and work engagement in the cruise industry." Asia Pacific Journal of Tourism Research 26, no. 5: 469-487.
With the growth of rural tourism in China, this study aims to determine the destination attributes, tourism satisfaction, and intention of revisiting Inner Mongolia. This study also investigated the mean comparison of tourist satisfaction and revisit intention across domestic tourists’ demographic characteristics. Structural analysis revealed that destination attributes have a positive influence on satisfaction and revisit intention. In addition, the result of the mean difference test showed that satisfaction is significantly different between male and female tourists, and revisit intention significantly varies across the season. Our findings have an excellent directive significance to bring forward rural tourism in Inner Mongolia.
Chen Che; Bonhak Koo; Jiatong Wang; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han. Promoting Rural Tourism in Inner Mongolia: Attributes, Satisfaction, and Behaviors among Sustainable Tourists. International Journal of Environmental Research and Public Health 2021, 18, 3788 .
AMA StyleChen Che, Bonhak Koo, Jiatong Wang, Antonio Ariza-Montes, Alejandro Vega-Muñoz, Heesup Han. Promoting Rural Tourism in Inner Mongolia: Attributes, Satisfaction, and Behaviors among Sustainable Tourists. International Journal of Environmental Research and Public Health. 2021; 18 (7):3788.
Chicago/Turabian StyleChen Che; Bonhak Koo; Jiatong Wang; Antonio Ariza-Montes; Alejandro Vega-Muñoz; Heesup Han. 2021. "Promoting Rural Tourism in Inner Mongolia: Attributes, Satisfaction, and Behaviors among Sustainable Tourists." International Journal of Environmental Research and Public Health 18, no. 7: 3788.