Today, the increase in competition with globalization has caused logistics to gain importance, with international trade as one of its basic elements. Developments in the transportation and logistics sector affect economic growth through their effects on production, consumption, and trade. Similarly, international trade and economic growth also support the development of the transportation and logistics sector. From this perspective, logistics is an indicator of development. Nowadays, logistics is a constantly developing and growing sector. The aim of this study is to conduct performance rankings and cluster analyses of G20 countries in 2023 and to compare the results with the logistics performance index (LPI) scores published by the World Bank. Our assumption is that the results of the analysis and the LPI index would be the same or similar. The findings obtained as a result of both analyses are largely similar to the LPI ranking presented by the World Bank.

Consumers tend to exhibit e-WOM behavior or retention behavior or communicate with official channels rather than the brand, which can damage the brand in cases where the channels through which customers are expected to reach the brand for their complaints are dysfunctional. This study aims to examine the relationship between cognitive dissonance and brand loyalty factors as well as their impact on consumer complaint behavior in terms of differences between Turkish and Romanian consumers. For this purpose, a simultaneous quantitative research study was conducted in these two countries, with a total of 790 participants surveyed. The findings showed that the consumers’ level of brand loyalty had a significant positive effect on the level of cognitive dissonance, which significantly impacted complaint behavior. On the other hand, it was concluded that brand loyalty did not significantly affect complaint behavior. The comparative analysis revealed that Romanian customers’ brand loyalty was higher than Turkish customers’, and the dimensions concerning cognitive dissonance and complaint behavior were higher among Turkish customers.

The COVID-19 pandemic has profoundly affected the education system in Romania. The major objective of this study was to identify the challenges in higher education institutions beyond the COVID-19 pandemic. Our study is based on a questionnaire-type analysis with 388 respondents (students from different universities). Using the SEM-PLS method, we designed a conceptual model, which is based on seven latent variables: a resilient education system in the context of the COVID-19 pandemic (SER); teacher–student, student–teacher, and student–institution communication (PS); logistical assistance from the educational institution (AL); adaptation according to knowledge-economy requirements (EC); online teaching–learning in higher education (API); a hybrid education model (EH); and digital skills and the integration of digital technology in institutions (ITE). We formulated seven hypotheses in order to test the strength of the correlation between the latent variables. Our research highlights a significant correlation between logistical assistance from the educational institution (LA) and teacher–student, student–teacher, and student–institution (PS) communication. Moreover, logistical assistance from the educational institution (LA) has a significant effect on the teaching–learning activity.

The EU energy sector became a very important one as a result of the war in Ukraine. On the other hand, the EU started in defining and implementing new strategies regarding green economy and sustainability. Even though these strategies cover short and medium periods, they have as a main goal the decrease in the EU’s dependence of energy imports. This research is focused on present challenges, risks, and uncertainties related to energy production and consumption in all EU member states. In order to achieve the research objectives, a huge statistical database, which covered 2012–2021, was used. The analysis is based on specific indicators regarding primary energy production; imports and exports; gross available energy; final energy consumption; non-energy consumption; energy dependency; and energy intensity. There are at least three research procedures used in this paper: a meta-analysis, a statistical analysis, and an econometric analysis, as well. Finally, the analysis points out the disparities between member states regarding energetic resources and energy dependency using a new model for quantifying risk factors in the European energy system. Moreover, new public policies are proposed by the authors under a cluster approach of the EU’s regions.

The aim of this study was to determine whether emotional labor behavior has an effect on job satisfaction, and if there is an effect, to reveal whether communicative rational action has a moderator effect. This research was carried out in the banking sector. The sample group consisted of administrators of foreign capital bank managers (427) at all levels in Turkey. The collected data were analyzed with the IBM SPSS 21 program. Multiple regression analysis and SPSS PROCESS v3.5 (model1) methods were used in the analysis. According to the analysis, the three sub-dimensions of communicative rational action (practical-rational action, rational communication, and rational action) have a moderator role in the effect of emotional labor and job satisfaction. The other two sub dimensions (value–rational–action and firm family) do not have a moderator role in this effect. In the analysis made according to the total score of communicative rational action, the moderator role of communicative rational action in the effect of emotional labor and job satisfaction was determined. As a result of the research and analysis, it was determined that emotional labor has a positive effect on the phenomenon of job satisfaction.