The sustainability trend has motivated the inclusion of eco-friendly practices in tourist destinations and companies as a competitive factor by promoting environmental responsibility to attract environmentally conscious visitors. In this context, the study aimed to evaluate the impact on tourist loyalty in specific tourist destinations through a literature review. A systematic review approach was employed using the PRISMA methodology (Preferred Reporting Items for Systematic Reviews and Meta-Analyses), reviewing works from the PubMed, Scopus, and Web of Science databases to gather existing literature on the subject. It was found that the implementation of sustainable strategies, such as reducing energy consumption, implementing efficient recycling systems, using eco-friendly cleaning products, responsible water management with the installation of water-saving devices, promoting local tourism, and green certifications, are particularly effective in hotel management, improving tourists’ perceptions of sustainability and increasing their loyalty to the destination. In conclusion, implementing sustainable strategies in tourist spaces significantly impacts the tourist experience, increasing their loyalty to the destination. La reciente agenda de sostenibilidad ha motivado la inclusión de prácticas ecoamigables en destinos y empresas turísticas como factor de competitividad al promover responsabilidad ambiental en los visitantes de destinos turísticos. En ese contexto, el estudio buscó identificar y ahondar en la lealtad de los turistas en destinos turísticos específicos mediante de una revisión de literatura. Se empleó un enfoque de revisión sistemática a partir de la metodología PRISMA (Preferred Reporting Items for Systematic Reviews and Meta Analyses) revisando trabajos de las bases de datos de PubMed, Scopus y Web of Science para recopilar la literatura existente sobre el tema. Se encontró que la implementación de estrategias sostenibles como la reducción del consumo de energía, la práctica de sistemas de reciclaje eficientes, el uso de productos de limpieza ecológicos, la gestión responsable del agua con la instalación de dispositivos ahorradores, la promoción del turismo local y certificaciones verdes son particularmente efectivas en la gestión hotelera, mejoran la percepción de los turistas sobre la sostenibilidad. En conclusión, la aplicación de estrategias sostenibles en espacios turísticos impacta significativamente en la experiencia y la decisión de los turistas.
The study reveals a direct and significant relationship between economic impact and tourism reactivation in wholesale travel agencies in Peru. It highlights the importance of economic growth strategies for the revival of tourism. In addition, a moderate relationship is identified between social impact and tourism reactivation, highlighting the importance of promoting a positive social impact. A significant correlation is observed between sustainable development practices and tourism recovery, highlighting the importance of an effective organizational culture. This original correlational design study evaluates the relationship between sustainable development and tourism recovery in travel agencies in Peru. It implies that sustainable practices and a focus on economic and social impact are crucial for agency success and sustainable tourism growth. Further research on specific sustainable development strategies and cultural factors is suggested for future research.