The study examined the role of perceived CSR in deriving customer loyalty by exploring direct and mediated effects of corporate reputation and customer satisfaction in Pakistan’s food chains. The data were collected through a survey method from 322 customers of McDonald’s in Pakistan during October 2019 and January 2020. The collected information was then analyzed through the Partial Least Square Structural Equation Modeling (PLS-SEM) technique to test the hypothesized relationships. The results revealed a significant positive impact of perceived CSR on customer loyalty, corporate reputation, and customer satisfaction. Further, customer satisfaction and corporate reputation appeared to mediate the relationship between perceived CSR and customer loyalty.

The objective of the study is to investigate the impact of female representation on boards and female CEOs on firms’ sustainable performance in the context of an emerging economy. We also introduce the CEO duality as a moderator variable between sustainable firm performance and board gender diversity. For this purpose, the study uses a panel data sample from 2005 to 2020 for non-financial listed firms in Pakistan. We use the firm’s operational self-sufficiency for the sustainable performance of firms. For robustness, the study also uses other accounting-based and market-based proxies. We apply the static (fixed and random effect) and dynamic panel estimation (GMM) techniques to deal with the heterogeneity and dynamic endogeneity issues in panel data estimation. The finding shows a significant positive impact of female directors on board and female CEOs on sustainable performance, whereas CEO duality does not moderate this relationship. Furthermore, we find that CEO duality has a significant negative impact on firms’ sustainable performance, which supports the agency theory hypothesis. The study also controls corporate board level factors, including board size and board independence, and uses leverage, firm size, capital expenditure, and tangible assets as firm-level control. The results also reveal that board size and board independence have a significant positive impact on firms’ sustainable performance. Furthermore, firm size, tangibility, and firm age have a significant positive, whereas leverage and capital expenditure have a negative impact on firms’ sustainable performance. Finally, the study has policy implications for stakeholders.

The main purpose of this study is to systematically analyse and synthesise the empirical literature on the drivers and motivations of CSR disclosure in developing countries. Previous studies on CSR disclosure have primarily investigated the accuracy of disclosure claims, impact on various actors, and the factors deriving CSR disclosure. While literature on CSR disclosure dates back to 1983, the number of studies have increased substantially in recent years, with 86% of studies being published in the last decade and a half. The results revealed that both internal and external factors influence the disclosure of CSR information. Internal factors influencing CSR disclosure include company characteristics such as size, industry, financial performance, corporate governance elements such as board size and board independence, and types of ownership. In addition, corporate polices and concerns also influence the disclosure of CSR-related information. External category factors influencing CSR disclosure include, regulatory pressures, government pressure, media concerns, social-cultural factors, and industry-level factors such as the level of industry competition, customers’ concerns, and multiple listing of a firm. Furthermore, global value chains, international buyers, international NGOs, and international regulatory bodies pressure companies in developing countries to disclose social and environmental information. In terms of motivations, companies disclose CSR information to improve their corporate reputation, improve their financial performance, access investment opportunities, and manage key stakeholders. The dominant theoretical frameworks used to explain the determinants of CSR disclosure include legitimacy theory and stakeholder theory.

This paper systematically analyzes and synthesizes the literature on the determinants and consequences of corporate social responsibility (CSR) disclosure. The study is unique in that it synthesizes based on the geographical setting of the original research. We analyzed 135 empirical studies published in Chartered Association of Business Schools (ABS) ranked journals from 1982 to 2020. The results reveal that various global, country‐specific, market‐specific, and firm‐specific factors are important in determining a firm's CSR disclosure policies. These factors are consistently relevant in both developed and developing economies. Furthermore, the synthesis shows that companies achieve various CSR disclosure‐related benefits in the form of a better reputation, enhanced financial performance, better access to external finances, better stakeholder management, and enhanced corporate accountability. In terms of theories, we observe a high heterogeneity among various studies examining the same empirical phenomenon. Based on the analysis and review results, we identify avenues for future research.

This study provides a comprehensive review and synthesis of 62 empirical studies on corporate governance drivers of carbon disclosure. We reveal that companies are experiencing pressure for carbon disclosure at multiple levels. At the macro‐level, pressures from regulatory institutions, normative institutions, financial markets, media, society, and economic cost were the most influential factors driving carbon disclosure. At the meso‐level, peer pressure from companies in similar industries as well as owners and investors influenced carbon disclosure. At the micro‐level, board diversity, board independence, and internal organizational systems explained the likelihood and commitment to carbon disclosure. In addition, we comprehensively reviewed and synthesized the theoretical lenses that have been used in scholarship on the impact of corporate governance mechanisms on carbon disclosure. Our study is the first multitheory and multilevel literature review on the impact of corporate governance mechanisms on carbon disclosure.

This research examines the influence of sustainability governance attributes such as the sustainability department, sustainability committee, sustainability officer, sustainability policy, sustainability strategy, and sustainability assurance on comprehensive CSR reporting. Content analysis of corporate annual reports and sustainability reports of 280 non‐financial listed companies in Pakistan was used to determine comprehensive CSR reporting score and to capture sustainability governance attributes. Multivariate regression analysis technique was used to test the relationships. The results revealed that all the sustainability governance mechanisms except the sustainability officer and the sustainability department positively influenced comprehensive CSR reporting. This study highlights the usefulness of implementing sustainability governance mechanisms in promoting comprehensive reporting in developing countries and sets implications for shaping future CSR‐related policies and practices. This research extends the literature on the importance of internal corporate governance mechanisms in driving sustainability reporting agenda by providing empirical evidence in favor of sustainability governance mechanisms in improving comprehensive reporting in developing countries.