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Dr. Jinkyung Jenny Kim
Assistant Professor, School of Hotel and Tourism Management, Youngsan University

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Research Keywords & Expertise

0 Hospitality Industry
0 Hotel Management
0 Sustainable Tourism
0 Technology Adoption
0 Hospitality & Tourism Management

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Hospitality Industry
Hospitality & Tourism Management

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Short Biography

Jinkyung Jenny Kim is a professor in the School of Hotel and Tourism Management, Youngsan University. Her research interests include hotel management and operations.

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Journal article
Published: 13 August 2021 in International Journal of Environmental Research and Public Health
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During the COVID-19 pandemic, learning management systems have become the primary channel for lecturing and learning in higher education contexts. The present study investigates the development of user acceptance behavior toward a learning management system through use of the extended technology acceptance model. Moreover, this research identified differences between faculty and student behavior in a university environment. Based on a quantitative approach, the analysis results revealed that the main triggers of user acceptance behavior are self-efficacy, enjoyment, and computer anxiety. This study also documented the different influencing factors between faculty members and student groups, respectively. This work is expected to add to existing knowledge and help guide those working in higher education settings to establish more effective strategies for the optimization of learning management systems.

ACS Style

Jinkyung Jenny Kim; Yeohyun Yoon; Eun-Jung Kim. A Comparison of Faculty and Student Acceptance Behavior toward Learning Management Systems. International Journal of Environmental Research and Public Health 2021, 18, 8570 .

AMA Style

Jinkyung Jenny Kim, Yeohyun Yoon, Eun-Jung Kim. A Comparison of Faculty and Student Acceptance Behavior toward Learning Management Systems. International Journal of Environmental Research and Public Health. 2021; 18 (16):8570.

Chicago/Turabian Style

Jinkyung Jenny Kim; Yeohyun Yoon; Eun-Jung Kim. 2021. "A Comparison of Faculty and Student Acceptance Behavior toward Learning Management Systems." International Journal of Environmental Research and Public Health 18, no. 16: 8570.

Journal article
Published: 09 July 2021 in Sustainability
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The increase in customer complaints on the reliability of 3PL services among online sellers has become prominent in the industry, as confirmed by 3PL service providers in Malaysia. The increase in customer complaints increases the tendency to switch to other 3PL service providers. As Asian markets lead the growth of e-commerce, covering approximately 50% of the global e-commerce market, whether the customer will continue to shop online or not is no longer the issue. Although having the proper logistics provider to support online sellers’ business is crucial, most studies have focused on the online shopper’s perspective and employ the service quality theory. Observably, the satisfaction and reuse intention of the 3PL from the online retailer’s perspective is largely neglected. This study identified the factors influencing the satisfaction and reuse intention of 3PL services among online sellers in Malaysia by employing and expanding the stimulus–organism–response (SOR) theory. A purposive sampling method was employed, and the data were gathered via an online survey among online sellers. Additionally, smart partial least squares (SmartPLS) was applied to test the hypotheses. The results indicated that reliability had a positive effect on satisfaction, and satisfaction had a positive relationship with the reuse intention of certain 3PL services. Moreover, satisfaction mediated the relationship between reliability and reuse intention, whereas price fairness strengthened the positive relationship between satisfaction and reuse intention. The findings enhance studies that employed the SOR theory, particularly relating to online sellers’ behaviour on 3PL services. The findings also benefit online sellers and 3PL service providers to create attractive marketing strategies for business sustainability.

ACS Style

Abdul Ngah; Marhana Anuar; Norlinda Rozar; Antonio Ariza-Montes; Luis Araya-Castillo; Jinkyung Kim; Heesup Han. Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce. Sustainability 2021, 13, 7679 .

AMA Style

Abdul Ngah, Marhana Anuar, Norlinda Rozar, Antonio Ariza-Montes, Luis Araya-Castillo, Jinkyung Kim, Heesup Han. Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce. Sustainability. 2021; 13 (14):7679.

Chicago/Turabian Style

Abdul Ngah; Marhana Anuar; Norlinda Rozar; Antonio Ariza-Montes; Luis Araya-Castillo; Jinkyung Kim; Heesup Han. 2021. "Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce." Sustainability 13, no. 14: 7679.

Journal article
Published: 17 June 2021 in International Journal of Environmental Research and Public Health
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Edible insects deserve increased attention as green food source in today’s society and more restaurants embrace them to promote sustainable consumption behavior. This study was design to explore how consumers’ behavioral intentions to use edible insect restaurants were formed based on the theory of planned behavior (TPB) model. Furthermore, the study attempted to deepen TPB by including the moderating role of product knowledge. A total of 440 samples were collected by online survey in South Korea, and the results of structural equation modeling found that all of the hypotheses have been statistically accepted. Additionally, the results of multiple group analysis indicated that product knowledge moderated the link between subjective norm and behavioral intentions. On a basis of the analysis results, we provided significant theoretical implications and practical implications how to increase future sustainable food consumption intention.

ACS Style

Jinsoo Hwang; Jinkyung-Jenny Kim. Edible Insects: How to Increase the Sustainable Consumption Behavior among Restaurant Consumers. International Journal of Environmental Research and Public Health 2021, 18, 6520 .

AMA Style

Jinsoo Hwang, Jinkyung-Jenny Kim. Edible Insects: How to Increase the Sustainable Consumption Behavior among Restaurant Consumers. International Journal of Environmental Research and Public Health. 2021; 18 (12):6520.

Chicago/Turabian Style

Jinsoo Hwang; Jinkyung-Jenny Kim. 2021. "Edible Insects: How to Increase the Sustainable Consumption Behavior among Restaurant Consumers." International Journal of Environmental Research and Public Health 18, no. 12: 6520.

Journal article
Published: 09 June 2021 in Journal of Retailing and Consumer Services
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This research sought to investigate the relationships between hotel attributes, well-being perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 pandemic. The results of the study's data analyses revealed how tangible and intangible hotel attributes improved individuals' well-being perceptions before and during the COVID-19, as well as how these perceptions in turn influenced cognitive attitudes, affective attitudes, and brand loyalty during these periods. Furthermore, the moderating role of COVID-19 was identified in the link between well-being perceptions and cognitive attitudes and in the association between cognitive attitudes and affective attitudes. In light of these findings, a discussion and insightful implications for both theory and practice were provided. Finally, the limitations of the study and future research directions were addressed.

ACS Style

Jinkyung Jenny Kim; Heesup Han; Antonio Ariza-Montes. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. Journal of Retailing and Consumer Services 2021, 62, 102634 .

AMA Style

Jinkyung Jenny Kim, Heesup Han, Antonio Ariza-Montes. The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic. Journal of Retailing and Consumer Services. 2021; 62 ():102634.

Chicago/Turabian Style

Jinkyung Jenny Kim; Heesup Han; Antonio Ariza-Montes. 2021. "The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic." Journal of Retailing and Consumer Services 62, no. : 102634.

Research article
Published: 29 April 2021 in Journal of Travel & Tourism Marketing
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This study sought to identify the importance of motivated consumer innovativeness through the moderating role of the COVID-19 outbreak in the context of drone food delivery services. The data were collected from the different periods that are before and after the COVID-19 outbreak, respectively. The structural equation modeling analysis showed that three sub-dimensions of motivated consumer innovativeness, such as functional, hedonic, and social motivations, positively affected attitude toward drone food delivery services. In addition, the attitude had a positive influence on intentions to use the services. Furthermore, the outbreak of COVID-19 moderated the relationship between functional motivation and attitude.

ACS Style

Jinsoo Hwang; Ja Young Choe; Young Gin Choi; Jinkyung Jenny Kim. A comparative study on the motivated consumer innovativeness of drone food delivery services before and after the outbreak of COVID-19. Journal of Travel & Tourism Marketing 2021, 38, 368 -382.

AMA Style

Jinsoo Hwang, Ja Young Choe, Young Gin Choi, Jinkyung Jenny Kim. A comparative study on the motivated consumer innovativeness of drone food delivery services before and after the outbreak of COVID-19. Journal of Travel & Tourism Marketing. 2021; 38 (4):368-382.

Chicago/Turabian Style

Jinsoo Hwang; Ja Young Choe; Young Gin Choi; Jinkyung Jenny Kim. 2021. "A comparative study on the motivated consumer innovativeness of drone food delivery services before and after the outbreak of COVID-19." Journal of Travel & Tourism Marketing 38, no. 4: 368-382.

Journal article
Published: 26 February 2021 in Sustainability
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Given that cruise line companies are rushing to restart their operations with modified dining services, the aim of this research is to establish a conceptual framework that precisely outlines female passengers’ behavioral intentions towards dining on cruise ships in the time of the COVID-19 crisis. It does so by extending the theory of reasoned action (TRA) by including the social servicescape of the cruise ship dining experiencescape (stimulus-organism-response (S-O-R) paradigm) and perceived health risk from COVID-19 (the prospect theory). The developed theoretical framework based on this tripartite approach has predictive power for intentions. Its effectiveness and comprehensiveness are also demonstrated. Despite the positive effect of the social servicescape on attitude and emotions and the positive attitude of female cruise travelers, the negative effect of the perceived health risk from COVID-19 appears to be the dominant factor that ultimately discourages the behavioral intentions of female cruise passengers towards dining on a cruise ship in the time of the COVID-19 pandemic. The present research provides a crucial guiding framework that helps cruise academics and operators to maximize existing and potential passengers’ favorable decisions and behaviors for cruise ship dining.

ACS Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; António Raposo; Jinkyung Kim; Heesup Han. To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers. Sustainability 2021, 13, 2516 .

AMA Style

Aleksandar Radic, Michael Lück, Amr Al-Ansi, Bee-Lia Chua, Sabrina Seeler, António Raposo, Jinkyung Kim, Heesup Han. To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers. Sustainability. 2021; 13 (5):2516.

Chicago/Turabian Style

Aleksandar Radic; Michael Lück; Amr Al-Ansi; Bee-Lia Chua; Sabrina Seeler; António Raposo; Jinkyung Kim; Heesup Han. 2021. "To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers." Sustainability 13, no. 5: 2516.

Journal article
Published: 04 February 2021 in Sustainability
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The present study attempted to provide foresight into the hotels of the future in response to the Fourth Industrial Revolution. In particular, this research aimed to understand customers’ expected benefits, many of which are rooted in the characteristics of a smart hotel, as well as to discover the role of expected benefits to build perceived value and attitude, which in turn increase the behavioral intentions towards a smart hotel. Furthermore, the moderating effect of age and gender was tested in the link between the expected benefits and perceived value, and the association between the expected benefits and attitude. The results of our analysis determined how personalization and entertainment, as well as safety and security, had a leading role to shape customer behavior, and how age moderated the link between entertainment and attitude. The discussion and implications were conducted in light of these findings.

ACS Style

Jinkyung Jenny Kim; Antonio Ariza-Montes; Heesup Han. The Role of Expected Benefits towards Smart Hotels in Shaping Customer Behavior: Comparison by Age and Gender. Sustainability 2021, 13, 1698 .

AMA Style

Jinkyung Jenny Kim, Antonio Ariza-Montes, Heesup Han. The Role of Expected Benefits towards Smart Hotels in Shaping Customer Behavior: Comparison by Age and Gender. Sustainability. 2021; 13 (4):1698.

Chicago/Turabian Style

Jinkyung Jenny Kim; Antonio Ariza-Montes; Heesup Han. 2021. "The Role of Expected Benefits towards Smart Hotels in Shaping Customer Behavior: Comparison by Age and Gender." Sustainability 13, no. 4: 1698.

Journal article
Published: 17 January 2021 in Sustainability
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The COVID-19 pandemic has created the opportunity to conduct a huge experiment with online classes in the university setting. The objectives of this study are (1) to provide obvious insight into determining factors driving greater intention of students to use online learning systems based on an integrated technology acceptance model (TAM) and theory of planned behavior (TPB), and (2) to provide the moderating role of innovativeness as a key factor. An online survey was conducted with 216 university students taking hospitality and tourism studies in Busan, Korea. The results of the study are as follows. First, perceived ease of use affects perceived usefulness, perceived usefulness affects attitude, whereas perceived ease of use does not directly affect attitude. Second, attitude and subjective norms positively influence behavioral intention, while perceived behavioral control does not. Third, user innovativeness plays a moderating role in the relationship between subjective norms and behavioral intention. As part of the lessons learned from COVID-19, it is meaningful to provide insightful implications to academia, specifically to the college of hospitality and tourism.

ACS Style

Eun-Jung Kim; Jinkyung Kim; Sang-Ho Han. Understanding Student Acceptance of Online Learning Systems in Higher Education: Application of Social Psychology Theories with Consideration of User Innovativeness. Sustainability 2021, 13, 896 .

AMA Style

Eun-Jung Kim, Jinkyung Kim, Sang-Ho Han. Understanding Student Acceptance of Online Learning Systems in Higher Education: Application of Social Psychology Theories with Consideration of User Innovativeness. Sustainability. 2021; 13 (2):896.

Chicago/Turabian Style

Eun-Jung Kim; Jinkyung Kim; Sang-Ho Han. 2021. "Understanding Student Acceptance of Online Learning Systems in Higher Education: Application of Social Psychology Theories with Consideration of User Innovativeness." Sustainability 13, no. 2: 896.

Journal article
Published: 06 December 2020 in International Journal of Environmental Research and Public Health
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This study was designed to identify the significance of drone food delivery services using the moderating role of the outbreak of COVID-19. More specifically, this study proposed that there is a positive relationship between the overall image and the desire. Additionally, it was hypothesized that the desire helps to enhance two types of behavioral intentions, which included word-of-mouth intentions and the willingness to pay more. Lastly, the moderating role of the outbreak of COVID-19 was proposed during this process. Six hypotheses were tested that used 335 samples before the outbreak of COVID-19, and 343 samples were used after the outbreak of COVID-19 in South Korea. The data analysis results indicated that the overall image has a positive influence on the desire, which in turn positively affects the word-of-mouth intentions and the willingness to pay more. Furthermore, this study identified the important moderating role of the outbreak of COVID-19 in the relationship between the desire and the word-of-mouth intentions.

ACS Style

Jinsoo Hwang; Dohyung Kim; Jinkyung Jenny Kim. How to Form Behavioral Intentions in the Field of Drone Food Delivery Services: The Moderating Role of the COVID-19 Outbreak. International Journal of Environmental Research and Public Health 2020, 17, 9117 .

AMA Style

Jinsoo Hwang, Dohyung Kim, Jinkyung Jenny Kim. How to Form Behavioral Intentions in the Field of Drone Food Delivery Services: The Moderating Role of the COVID-19 Outbreak. International Journal of Environmental Research and Public Health. 2020; 17 (23):9117.

Chicago/Turabian Style

Jinsoo Hwang; Dohyung Kim; Jinkyung Jenny Kim. 2020. "How to Form Behavioral Intentions in the Field of Drone Food Delivery Services: The Moderating Role of the COVID-19 Outbreak." International Journal of Environmental Research and Public Health 17, no. 23: 9117.

Journal article
Published: 30 November 2020 in International Journal of Hospitality Management
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This study aims to identify how behavioral intentions are formed in the context of drone food delivery services using the moderating role before and after the outbreak of COVID-19. A conceptual model including eight hypotheses was developed and tested based on the data of two consumer samples, one collected before and the other after the outbreak of COVID-19. The data analysis results showed that perceived innovativeness positively affects attitude. In addition, the attitude, the subjective norm, and perceived behavioral control have a positive influence on behavioral intentions. Lastly, the outbreak of COVID-19 played a moderating role in the relationship between the attitude and behavioral intentions.

ACS Style

Jinkyung Jenny Kim; Insin Kim; Jinsoo Hwang. A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19. International Journal of Hospitality Management 2020, 93, 102758 .

AMA Style

Jinkyung Jenny Kim, Insin Kim, Jinsoo Hwang. A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19. International Journal of Hospitality Management. 2020; 93 ():102758.

Chicago/Turabian Style

Jinkyung Jenny Kim; Insin Kim; Jinsoo Hwang. 2020. "A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19." International Journal of Hospitality Management 93, no. : 102758.

Journal article
Published: 10 November 2020 in Journal of Hospitality and Tourism Management
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This study explored what constitutes airport green physical surroundings through a qualitative approach and unearthed the influence of the uncovered constituents on the formation of travelers' green intentions through a quantitative approach. The qualitative process generated green items, green spaces, and green ambient conditions as major factors of green physical surroundings. The quantitative process demonstrated great competence of the higher-order structure of green physical surroundings and its significant function within the hypothesized theoretical framework and uncovered its significant associations with emotional well-being and green place attachment. In addition, these relationships ultimately contributed to building travelers’ intentions for green behaviors.

ACS Style

Heesup Han; Bonhak Koo; Bee-Lia Chua; Hoon-Ku Sul; Jinkyung Jenny Kim. Travelers’ intentions for green behaviors at airports: Exploring the effect of green physical surroundings using mixed methods. Journal of Hospitality and Tourism Management 2020, 45, 569 -579.

AMA Style

Heesup Han, Bonhak Koo, Bee-Lia Chua, Hoon-Ku Sul, Jinkyung Jenny Kim. Travelers’ intentions for green behaviors at airports: Exploring the effect of green physical surroundings using mixed methods. Journal of Hospitality and Tourism Management. 2020; 45 ():569-579.

Chicago/Turabian Style

Heesup Han; Bonhak Koo; Bee-Lia Chua; Hoon-Ku Sul; Jinkyung Jenny Kim. 2020. "Travelers’ intentions for green behaviors at airports: Exploring the effect of green physical surroundings using mixed methods." Journal of Hospitality and Tourism Management 45, no. : 569-579.

Journal article
Published: 04 November 2020 in Technological Forecasting and Social Change
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This study investigates the importance of consumer innovativeness in the context of drone food delivery services by proposing that eight sub-dimensions of consumer innovativeness (i.e., novelty seeking, eagerness, vigilance, openness, quality experience seeking, hedonic experience seeking, venturesomeness, and social distinctiveness) positively affect attitude toward using drone food delivery services. It was hypothesized that attitude has a positive influence on behavioral intentions, including intentions to use and willingness to pay more. Based on the theoretical relationships, a research model comprising 10 hypotheses are presented and validated by examining a total of 321 samples collected in Korea. Data analysis results indicated that four sub-dimensions of consumer innovativeness, namely, novelty seeking, quality experience seeking, hedonic experience seeking, and social distinctiveness, enhance attitude toward using drone food delivery services. Furthermore, the results showed that attitude plays an important role in the formation of intentions to use and willingness to pay more.

ACS Style

Jinsoo Hwang; Jinkyung Jenny Kim; Kwang-Woo Lee. Investigating consumer innovativeness in the context of drone food delivery services: Its impact on attitude and behavioral intentions. Technological Forecasting and Social Change 2020, 163, 120433 .

AMA Style

Jinsoo Hwang, Jinkyung Jenny Kim, Kwang-Woo Lee. Investigating consumer innovativeness in the context of drone food delivery services: Its impact on attitude and behavioral intentions. Technological Forecasting and Social Change. 2020; 163 ():120433.

Chicago/Turabian Style

Jinsoo Hwang; Jinkyung Jenny Kim; Kwang-Woo Lee. 2020. "Investigating consumer innovativeness in the context of drone food delivery services: Its impact on attitude and behavioral intentions." Technological Forecasting and Social Change 163, no. : 120433.

Journal article
Published: 19 October 2020 in Sustainability
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The international tourism industry is among the hardest-hit by the coronavirus disease (COVID-19). Due to this tourism crisis, this research attempted to uncover the possible influence of the corporate social responsibility efforts of the international tourism businesses and of the knowledge of COVID-19 on the US travelers’ decision formation for international tourism products. A quantitative approach and survey methodology were used. The findings revealed that corporate social responsibility improves travelers’ attitudes and behavioral intentions. In addition, the travelers’ knowledge perception of COVID-19 was significantly associated with their psychological distress. Decreasing this psychological distress related to overseas tourism was of importance to boost a positive attitude toward international traveling, which directly leads to increased behavioral intentions. Testing for the metric invariance revealed that an association between the corporate social responsibility and intentions was only significant when the travelers strongly felt an ascription of responsibility for the COVID-19 outbreak and the pandemic. The theoretical uses and the practical values of this research are discussed.

ACS Style

Heesup Han; Soyeun Lee; Jinkyung Kim; Hyungseo Ryu. Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed Responsibility. Sustainability 2020, 12, 8639 .

AMA Style

Heesup Han, Soyeun Lee, Jinkyung Kim, Hyungseo Ryu. Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed Responsibility. Sustainability. 2020; 12 (20):8639.

Chicago/Turabian Style

Heesup Han; Soyeun Lee; Jinkyung Kim; Hyungseo Ryu. 2020. "Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed Responsibility." Sustainability 12, no. 20: 8639.

Journal article
Published: 13 October 2020 in International Journal of Environmental Research and Public Health
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Many recent studies with the topic of innovative technologies have been executed in the viewpoint of adoption/readiness of one specific cutting-edge technology in the hospitality industry. Unlike with the existing studies, the present research comprehensively dealt with consumers’ perceived performance of a smart hotel and explored its influence on the formation of attitude and word-of-mouth intention. Furthermore, this study encompassed drivers of technology readiness (optimism and innovativeness) as critical moderators. Our analysis results confirmed that the perceived performance of a smart hotel is essential in generating individuals’ favorable attitudes and positive word-of-mouth intentions. The moderating roles of optimism and innovativeness were also found in the link between perceived performance and attitude. Theoretical value and managerial contributions were discussed through unpinning the structural relationships among study variables in the smart hotel context.

ACS Style

Jinkyung Jenny Kim; Myong Jae Lee; Heesup Han. Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth. International Journal of Environmental Research and Public Health 2020, 17, 7455 .

AMA Style

Jinkyung Jenny Kim, Myong Jae Lee, Heesup Han. Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth. International Journal of Environmental Research and Public Health. 2020; 17 (20):7455.

Chicago/Turabian Style

Jinkyung Jenny Kim; Myong Jae Lee; Heesup Han. 2020. "Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth." International Journal of Environmental Research and Public Health 17, no. 20: 7455.

Journal article
Published: 17 August 2020 in Journal of Hospitality and Tourism Management
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This study was designed to investigate the importance of internal environmental locus of control in the context of edible insect restaurants. More specifically, this study proposed that four sub-dimensions of internal environmental locus of control, such as green consumers, environmental activists, environmental advocates, and recyclers positively affect the image of edible insect restaurants. In addition, it was hypothesized that image helps to enhance behavioral intentions including intentions to use, word-of-mouth intentions, and willingness to pay more. For this, 394 samples were collected in South Korea. The results showed that green consumers, environmental activists, and environmental advocates play an important role in the formation of image of edible insect restaurant. Furthermore, image had a positive influence on intentions to use, word-of-mouth intentions, and willingness to pay more.

ACS Style

Jinsoo Hwang; Ja Young (Jacey) Choe; Jinkyung Jenny Kim. Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control. Journal of Hospitality and Tourism Management 2020, 45, 48 -57.

AMA Style

Jinsoo Hwang, Ja Young (Jacey) Choe, Jinkyung Jenny Kim. Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control. Journal of Hospitality and Tourism Management. 2020; 45 ():48-57.

Chicago/Turabian Style

Jinsoo Hwang; Ja Young (Jacey) Choe; Jinkyung Jenny Kim. 2020. "Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control." Journal of Hospitality and Tourism Management 45, no. : 48-57.

Journal article
Published: 03 August 2020 in Sustainability
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Despite the increased attention to corporate social responsibility and employment of disabled people worldwide, there is insufficient evidence about the effect of these interrelated initiatives on the formation of consumer behavior. To fill this gap, this study was designed to understand consumers’ responses with respect to such activities in the coffee industry. More specifically, this study proposed that philanthropic corporate social responsibility (PCSR) aids to enhance attitude which subsequently increases behavioral intentions. In addition, this study examined the moderating role of barista disability status in the relationship between PCSR and attitude. The quantitative approach was used to examine hypotheses, and data were collected from the following two types of Starbucks: (1) Starbucks where disabled baristas provide services and (2) Starbucks where non-disabled baristas provide services. The results of data analysis showed that PCSR positively affects attitude, which in turn has a positive influence on intentions to use, word-of-mouth intentions, and willingness to pay more. Lastly, the moderating role of barista disability status was identified. Based on the findings, discussions involved theoretical and managerial implications of this study that include the encouragement of hiring people with disabilities in the coffee shops.

ACS Style

Jinsoo Hwang; Jinkyung Kim; Seokhoon Lee. The Importance of Philanthropic Corporate Social Responsibility and Its Impact on Attitude and Behavioral Intentions: The Moderating Role of the Barista Disability Status. Sustainability 2020, 12, 6235 .

AMA Style

Jinsoo Hwang, Jinkyung Kim, Seokhoon Lee. The Importance of Philanthropic Corporate Social Responsibility and Its Impact on Attitude and Behavioral Intentions: The Moderating Role of the Barista Disability Status. Sustainability. 2020; 12 (15):6235.

Chicago/Turabian Style

Jinsoo Hwang; Jinkyung Kim; Seokhoon Lee. 2020. "The Importance of Philanthropic Corporate Social Responsibility and Its Impact on Attitude and Behavioral Intentions: The Moderating Role of the Barista Disability Status." Sustainability 12, no. 15: 6235.

Articles
Published: 04 June 2020 in Journal of Sustainable Tourism
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This study was designed to apply the concept of internal environmental locus of control (INELOC) to the context of eco-friendly drone food delivery services. In particular, this study examined how four subdimensions of INELOC, namely, green consumers, activists, advocates, and recyclers, affect anticipated emotions, such as positive and negative anticipated emotions. In addition, the effects of positive and negative anticipated emotions on intention to use were proposed. A research model with 10 hypotheses was developed and tested on the basis of theoretical relationships using 324 samples collected in South Korea. Data analysis results indicated that all four subdimensions of INELOC significantly affect positive anticipated emotions. Meanwhile, only green consumers and advocates significantly affect negative anticipated emotions. Lastly, significant relationships were found between anticipated emotions and intention to use.

ACS Style

Jinsoo Hwang; Jinsoo Lee; Jinkyung Jenny Kim; Muhammad Safdar Sial. Application of internal environmental locus of control to the context of eco-friendly drone food delivery services. Journal of Sustainable Tourism 2020, 29, 1098 -1116.

AMA Style

Jinsoo Hwang, Jinsoo Lee, Jinkyung Jenny Kim, Muhammad Safdar Sial. Application of internal environmental locus of control to the context of eco-friendly drone food delivery services. Journal of Sustainable Tourism. 2020; 29 (7):1098-1116.

Chicago/Turabian Style

Jinsoo Hwang; Jinsoo Lee; Jinkyung Jenny Kim; Muhammad Safdar Sial. 2020. "Application of internal environmental locus of control to the context of eco-friendly drone food delivery services." Journal of Sustainable Tourism 29, no. 7: 1098-1116.

Journal article
Published: 06 February 2020 in International Journal of Environmental Research and Public Health
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Many people travel to improve their wellbeing perception (WBP), and senior tourists in South Korea are no exception in that they hope to enhance their quality of life through tourism. As such, this study explored the significance of WBP in the senior tourism industry in South Korea. The current paper collected samples from 349 senior tourists. Analysis of data indicated that brand prestige contributes to increasing WBP among seniors and improving consumer attitude. In addition, it was found that WBP positively affects both consumer attitude and word-of-mouth (WOM). Lastly, tour guide services moderated the relationship between (1) brand prestige and WBP and (2) consumer attitude and WOM. The current paper then presents theoretical and practical implications of the statistical results.

ACS Style

Jinsoo Hwang; Jinkyung Jenny Kim; Jenni Soo-Hee Lee; Noman Sahito. How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services. International Journal of Environmental Research and Public Health 2020, 17, 1029 .

AMA Style

Jinsoo Hwang, Jinkyung Jenny Kim, Jenni Soo-Hee Lee, Noman Sahito. How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services. International Journal of Environmental Research and Public Health. 2020; 17 (3):1029.

Chicago/Turabian Style

Jinsoo Hwang; Jinkyung Jenny Kim; Jenni Soo-Hee Lee; Noman Sahito. 2020. "How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services." International Journal of Environmental Research and Public Health 17, no. 3: 1029.

Journal article
Published: 12 December 2019 in International Journal of Environmental Research and Public Health
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The purpose of this study was to explore the antecedents and consequences of travelers’ well-being perceptions in the context of a duty-free shop. For this, data were collected from 742 Chinese tourists who purchased goods at duty free shops while traveling in Korea within the past year using an online survey company’s system in China. The results indicated that pragmatic, hedonic, and sociability experiences have a positive influence on travelers’ well-being perceptions. In addition, travelers’ well-being perceptions aided the enhancement of brand attitude and brand preference, which in turn positively affected word-of-mouth. Novelty is the originality of this study as very few studies on this topic are presented in the extant literature and practical implications are also discussed.

ACS Style

Hyunjoon Kim; Jinkyung Jenny Kim; Muhammad Asif. The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free. International Journal of Environmental Research and Public Health 2019, 16, 5081 .

AMA Style

Hyunjoon Kim, Jinkyung Jenny Kim, Muhammad Asif. The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free. International Journal of Environmental Research and Public Health. 2019; 16 (24):5081.

Chicago/Turabian Style

Hyunjoon Kim; Jinkyung Jenny Kim; Muhammad Asif. 2019. "The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free." International Journal of Environmental Research and Public Health 16, no. 24: 5081.

Research article
Published: 25 November 2019 in Business Strategy and the Environment
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Nature‐based solutions (NBS) are becoming increasingly crucial as NBS brings diverse health‐related benefits to travelers and workers in the tourism business sector. This research explored the influence of green atmospherics as NBS on airport occupants' mental health value, image, and loyalty generation processes. A quantitative approach with a field survey method was employed. A structural equation modeling and metric invariance test were used as data analysis technique. Our empirical result revealed that green atmospherics as NBS significantly improve the occupants' mental health value and image of the airport, and these variables contribute to their loyalty enhancement for the airport. The effect of green spaces and natural surroundings on loyalty was maximized through mental health value and image. In addition, the linkages from natural surroundings to mental health value and image were stronger in the visitor group whereas the mental health value—loyalty relation was stronger in the worker group.

ACS Style

Heesup Han; Hossein Olya; Elena-Nicoleta Untaru; Ana Ispas; Jinkyung Jenny Kim; Wansoo Kim. Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers. Business Strategy and the Environment 2019, 29, 1186 -1198.

AMA Style

Heesup Han, Hossein Olya, Elena-Nicoleta Untaru, Ana Ispas, Jinkyung Jenny Kim, Wansoo Kim. Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers. Business Strategy and the Environment. 2019; 29 (3):1186-1198.

Chicago/Turabian Style

Heesup Han; Hossein Olya; Elena-Nicoleta Untaru; Ana Ispas; Jinkyung Jenny Kim; Wansoo Kim. 2019. "Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers." Business Strategy and the Environment 29, no. 3: 1186-1198.